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RLS Notary

5.0 (1 review)
Open • Open 24 hours

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5 years ago

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Member First Mortgage - Equal Housing Opportunity

Member First Mortgage

(36 reviews)

I'm getting very concerned every time I call about progress. I never speak to anyone, always a…read morevoicemail and never call back. I hope I have not gotten scammed into giving all my private information. Okay, to someone that is not legit.

Despite all the bad reviews, I applied online for a mortgage refinance through my credit union…read more(Neighborhood CU). I already had a locked rate with another mortgage lender and wanted to see what Member First had to offer. I was contacted by an agent (Peter Kelly) and was promised a lower rate and loan (VA) that would have better closing costs. Within a week, I received all the forms to sign and the loan was changed to conventional, nearly triple the closing costs of what was quoted and a much higher interest rate than what I am currently paying! When I asked him about the discrepancies he flat out lied and stated in an e-mail, "Well I told you rates went up so I just sent it in (to the underwriters)." Peter Kelly never sent me that supposed e-mail. I was lucky enough to have not proceeded with this shady company. If a lender is willing to lie than the company has ZERO credibility and this man should have his licensed revoked. How they make money or stay in business is beyond me. I have no idea why credit unions use such horrible companies to handle mortgages. I would steer clear of this lender and read the other reviews because, yes!, they really are that bad. Credit union members deserve much better.

Churchill Mortgage - Grand Rapids - As a Certified Home Buyer, you will be pre-underwritten, can secure your rate while you shop, and close within 14 days.

Churchill Mortgage - Grand Rapids

(5 reviews)

Byron Center location: Chris DeRuischer's entire team was incredibly kind, prompt, communicative,…read moreinformative and responsive - what more could you ask for?! A stellar team all around. I chose the Byron Center location due to the high quality of service but I'm sure the Beltline location is just as phenomenal. Their company-wide processes are iron clad and they're very much on top of their game. As a first-time home buyer I had many questions which Churchill answered with patience and expertise. They also provide unbeatable support around the clock, along with programs and options other lenders do not. They'll be my mortgage lenders for life!

Josh was absolutely amazing to work with! Being a first time homebuyer, I was extremely…read moreintimidated. Josh made the process so simple and easy! He sat down with me and explained everything! His explanations were so easy to grasp and understand, but was always willing to explain again if needed. He was very prompt, answering questions almost immediately via text or email. He also provided weekly video updates every Friday afternoon staying where we were with the process. I appreciate everything Josh did, especially achieving final approval to close in just 14 DAYS! He is absolutely incredible, and I will definitely be returning in the future. The other teammates do a lot of behind the scenes action, but are also great about promptly contacting you when needed! I highly recommend Josh and Churchill Mortgage!

RLS Notary - notaries - Updated June 2026

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