This place makes it SO easy to buy a home. I was able to close on my house with Treadstone in 21 days flat, and their numbers were accurate. I've heard great things about their down payment assistance options too, although I didn't go that route. Can't recommend these guys enough. read more

I can not recommend Treadstone enough! My husband and I used this company to purchase our first home and the process was seamless. From the beginning to the end the team at Treadstone helped us through the process with great communication and care. Amy, Katie, and Kevin were amazing to work with. I'm so happy that we decided to work with this company! read more

I purchased my condo using Treadstone two years ago in 2017, and I don't think I would use them again. I wish I had shopped around as I feel I could have been given a better interest rate elsewhere. My rate was tentative and rose the week they drew up the paperwork. The random fees tacked onto the closing costs were interesting, another reason I wish I had shopped around. I liked Scot's personality right away, and he was easy to reach all throughout the loan process. I almost missed the deadline for securing an annual tax credit because they didn't inform me of documents I needed for it. Since it was the one part of this deal not making them money, they weren't too concerned. Likewise they asked me for a significant number of last-minute documents before closing that could have been handled far in advance. Though they told me several times that one of the benefits of using them was that they're a small local company where they handle all of their own accounts.. everything is handled through Amerifirst.. they're a very large company with locations all across the country. As soon as your loan is secured they will require all questions to be handled through their call center. When I called Amerifirst to ask them if I were to put X additional dollars towards my principle right now, how much it would impact my overall loan amount.. they told me "they wouldn't know, I would have to calculate it myself." Thanks? They recently started bi-monthly texts regarding using them for future purchasing/refinancing/etc.. which are obnoxious, but they did take me off the list when requested. I have very bittersweet feelings overall. read more

This team is incomparable! I would suggest everyone to check out Treadstone Funding. Their professionalism, dedication, and commitment to their clients are truly commendable. read more

This experience has been nothing short of amazing. I can not say enough good things about Treadstone Funding & their team. As a first time home buyer I went into this process very nervous, & unsure of A LOT. The team at Treadstone walked me through everything, answered all my questions; their communication is exceptional. When other lenders weren't able to assist me in the ways I needed Treadstone stepped up & got the job done. I HIGHLY recommend them & their services. Huge thank you to Brendan & his team!!! You all are absolutely amazing to work with. read more

The refinance we did with Treadstone couldn't have gone smoother or been more simple. We worked with the team of Mallory S., Mallory R. and Tim and they were amazing. The communication throughout the entire process was thorough and efficient, we felt so comfortable and we'll taken care of. Less than 30 days later we were signing our closing docs (in a COVID safe environment) and enjoying our great low rate and monthly savings. When it comes time for our next home we will most certainly be utilizing Treadstone. read more

THE BEST IN GRAND RAPIDS! They are hands down the leaders in town. It's rare to find a local company that is the total package - great communication, efficient, timely, professional, goes above and beyond, etc. The list goes on and on! Not to mention, they throw amazing client parties and are dog friendly. read more

I used Treadstone in 2012 to assist with securing funds for my home purchase and was happy with their customer service. Things have changed. Recently, Ia contacted the company for preapproval on my new home purchase. I was contacted after a few days and informed they could not preapprove me. The mortgage adviser claimed that he worked with the whole team to get financing secured but there is nothing they could do. I doubt this is true. I was referred to another local company to obtain preapproval and was approved within an hour. If you want customer service and someone to work with you, don't use this company. read more

Helped me and secure a loan for our first home. Then everything went down hill. I ran into some trouble and when trying to contact them they wouldn't answer phone calls or respond to emails. Only to learn the lady we had been working with went on vacation and I got reassigned to a new employee who had no clue what she was doing. When trying to contact her constantly had to call the front desk to get through and was told several times she was in training. Not the best experience for me, especially as a first time home buyer. read more

We went to three different mortgage lenders when looking for a mortgage. I know a lot of people that don't shop around for a mortgage. It's one of the biggest mistakes they can make! I was really disappointed in treadstone customer service, lack of follow-through, and the ability to try and keep a customer...or even act like they care. Their interest rate was a lot higher than both other mortgage companies. (One local and one not) When I first called treadstone for pre-approval I waited a week and didn't even hear anything back. I finally emailed and asked what was going on. Beth at treadstone apologized and said oops I'm sorry I thought I sent that email a week ago. But that's the thing there was no follow-through to even see if I got the email. Why was I having to call her. So I got the pre-approval back and also a tentative interest rate, which I know can change a little bit. And told that we had a lot of options to choose from. 3 weeks later we finally find a house and go to start the financing process with Treadstone. They start the paperwork and come back with a interest rate a lot higher than what they told us. The other two companies kept their rates pretty much the same. When I told Beth that we would really love to work with them and a local company, but I felt they could do better on the interest rate. I told her the rates that the other two companies offered . She didn't budge . Her attitude completely changed. Her response was well sorry we're not able to help you sounds like you really don't want to be with treadstone anyway. Good luck on your search. And that was it. Obviously they didn't want our business, and obviously their customer service is extremely lacking. They can paint this lovely picture with their Facebook posts and their videos on how great the company is, but it doesn't match what's truly going on behind the scenes. And to top it all off our friend went with treadstone and was told that they rarely sell off any loans. It was important to them for it not to be sold off. Well they close on their home and even before they get to move in treadstone sold their loan to a subpar company with bad reviews. My friend was extremely disappointed. The only reason they went with treadstone is because they were local. Well to me treadstone isn't local when they're selling off the loans right away to other companies across the United States. We ended up using Quicken Loans the rocket mortgage program. I can't tell you enough about how easy and simple it was. They beat treadstone mortgage rate by a landslide, had excellent customer service, the process was so easy I was nervous something was going to go wrong somewhere. But nothing did!!! We got our closing date a week early and closed under 30 days. The team at Quicken Loans surpassed our wildest dreams and expectations. The team at treadstone Lending let us down! read more

Treadstone Funding is second to none. I have worked with them 3 times in the past 10 years and each time I get the same results: Great Communication Always closing on time or EARLY Best rates and lowest fees And lastly the satisfaction and comfort of knowing I'm in great hands with a local business. Thank you Treadstone! read more

I had a terrible experience with Treadstone. They had an employee who literally was ripping people off and then went AWOL from the company. I lost my property I was purchasing and it cost me about $30,000 in total. I met with both owners at the time who assured me they would make it right on my next property by covering closing costs and handling all costs associated with it. When it came time to do that and recoup a small fraction of what they cost me. They went silent and said they can no longer do anything for me. Both of them are not trustworthy and failed to own the mistake of a thief/crook for an employee. Not a chance in hell I would recommend them or this company. Stay away! read more

I currently have my mortgage through Treadstone Funding. They are very quick to make sure you move through the process! I did however, receive 4 emails with other individuals personal information about their credit, home, and mortgage that went to me in error. I brought this up to the owner as I would hate for my personal information to be sent to another borrower. In addition it took quite some time for a couple individuals to return my calls and thus there were some errors that did not need to happen. I was told this would be made right, but after I closed that did not happen and haven't heard from them since. Also, making the payments is not extremely user friendly. I would recommend them if you need to get approved and into the home quickly, otherwise go elsewhere. read more

I couldn't say enough good things about Treadstone! Such a great place. The people are caring and extremely helpful throughout the entire mortgage process. read more

I was initially quite embarrassed to approach a lending company because I knew nothing of the process and didn't think I could get approved for enough to buy a house. Kalah at Treadstone listened to me and made me feel so valued and empowered and helped alleviate my fears with facts. She was always available to help answer my questions and made me feel as if I was her only client. She held my had through every step of the process and was constantly communicating with me and being transparent about what came after each step. She was very clear with my closing costs and explained every single line item and made sure I understood it and was comfortable with it. There was never a moment when I was confused or felt like I was being taken advantage of. I am a happy homeowner because of Kalah and her team! read more

Andrea Wilson was such a pleasure to work with! Her knowledge, responsiveness and kindness exceeded our expectations. We are so thankful for her help during this process. We will certainly recommend her to others in the future! read more

Brendan and his team were fantastic. Super supportive and stuck to the timeline. This is our second experience with Treadstone and we will definitely look to them in the future. read more

Brendan and the entire Treadstone team is amazing to work with. They are a well-oiled machine with stellar customer-oriented service. Their project management skills from first point of contact, through the closing, are exceptional. No one skipped a beat in our closing last summer... and they made it painless. I learned during our search they are an extremely reputable Mortgage Lender in Grand Rapids. A quick shout out to Brooke who is a rock star! I know there are others supporting behind the scenes, but she was there for me on a daily basis! read more

I cannot say enough positive things about Neil at Treadstone! He is professional, thorough, and genuinely has his client's best interest at heart! I recently relocated to accept a new job, which involved selling my house in Texas and buying a new house in Big Rapids! There are so many moving parts in that process and Neil did everything he could to eliminate my stress. I also had some credit issues due to divorce, which I was very embarrassed about, but from the moment I met Neil he was enthusiastic and empathetic! He helped me find the best loan for my situation and gave me so much hope for the future. I plan to refinance in a couple years and I will absolutely contact Neil when that time comes! Every member of Neil's team exceeded my expectations! If you are buying a new home or refinancing your existing mortgage, do yourself a favor and call Neil! He will treat you like family! read more

Treadstone is an excellent choice for all areas of home loans. Every staff member is helpful, efficient and effective in helping with your home needs. You will be extremely satisfied with their service. read more

Scot Veneklase is an amazing lender. More than willing to go the extra mile for you to get you into your home. My only advice is shop around a little after you receive your quote, you might find a better price. read more

Mallory at Treadstone is an all-star loan officer. Besides being potentially the nicest person in the world, I can tell that she genuinely cares for her clients interests, which was a huge comfort for me. I initially found the real estate and mortgage approval process to be daunting, but Mallory did a stellar job of helping me understand and move quickly through every step. Her timeliness and professionalism, as well as that of the team at Treadstone, helped me buy exactly the home I wanted. 10/10! read more

As a young professional I was very surprised with the helpfulness and efficiency of the Treadstone Funding team! I was able to find them while searching for Grand Rapids Mortgage Companies and couldn't be happier with my findings. They were able to solve all of my home needs quickly. I would recommend them to any Michigan resident looking for a great mortgage company to do business with! read more

Contact Scot Veneklase at Treadstone today for the best service you will ever get from a mortgage lender. Scot has several years in the business and knows how to deliver for his customers. Competent, friendly, prompt service is what you can expect from Scot and his team. read more