Paul Vicario, CPA I…read morewas referred to Paul Vicario to guide me with a financial decision for which I needed some clarity. Paul returned my call the same day, actually after 8pm. Not only was he personable and took the time with me over the phone by asking all the relevant questions to properly guide me, but he was so knowledgeable and very thoughtful. This may sound impressive when it's sometimes difficult to find trustworthy and knowledgeable professionals, but this was even during a busy time (tax season). His guidance was incredible that I actually said to him "why didn't I think of that". My only regret is that I didn't know him sooner. PS. Though I look to Yelp to read reviews, usually I'm not one to write any, however I felt that it was important that I did so this time. It may help someone else.

I felt it was my duty to give this company a YELP review detailing my brief relationship with this…read morefirm. Received a voicemail from a woman who identified herself only as Joan and left this phone number and please could I return the call. No company name, no reason for the call, nothing other than please call. Not knowing the reason for the call and thinking it could be personal or family, I returned the call, entered the extension and a male answered the phone. I explained that I was returning a call from Joan and without even asking who I was or why I was calling he goes into a 45 second sales pitch on the accounting firm. Notwithstanding the fact that my office is over an hour north in another state, I listened and then said "I appreciate your call but I think we're pretty well set with accounting needs right now but are always happy to consider all options". There was silence and I thought he was working on a response to my offering of an opening and then I heard the distinctive sounds of a hang up. No "thank you for your returned call", no "thank you for your time", no nothing except a rude hang up without even the courtesy of closing the call that they asked me to place to them. Really? This is how you manage business development and opportunity? Good luck with this! I noticed that prior to me, there were no reviews for this company on yelp and after seeing how they handled the call they asked me to make to them, I can see why.

Top notch accountant and a great guy! Reasonably priced and fast turn around.read more

Terrible customer service and even worse attitude!!!…read more I recently reached out to David about obtaining a copy of my tax return which he has prepared for me in 2013. I was told it would be ready for me last Friday 4/1/16 however when I went to his office he informed me that he didn't get a chance to do it. He was polite about it and we even conversed for a few so I left with the promise that he would finish the copy for me over the weekend. Fast forward to Monday 4/4/16upon my return to David's office I was greeted with hostility and called "pushy" because I left a message asking if the copy was ready because I had a 10 AM deadline that required the copy(a deadline i ended up missing due to his inadequacies). David then proceeded to tell me to leave his office because he did not feel like giving me a copy of MY return. What kind of grown business man says that to a customer!! That's the equivalent of the little kid on the playground taking his ball and going home because he was losing. Not only is that unprofessional but it is down right immature. Every interaction I had with David previously had been pleasant so I was quite shocked and hurt to be treated with such disrespect! Shaming a customer due to his own impotence is not only bad business but extremely immature. Proceed with caution.

Norman Fougere has done our taxes for decades and we have absolutely no complaints. He is thorough…read moreand prompt and his rates are extremely reasonable. We routinely recommend him to friends.

i would not recommend this accountant. Actually his work is very good. It's his attitude that is a…read moreproblem. He has been very rude on more than one occasion. He actually hung up on me once. Recently i asked for his help for a specific tax form and he insinuated i should know how to fill it out myself and became very hostile. He also does not return phone calls. it's just not worth it to me to deal with such hassle and unpleasantness.

Awesome office! Great communication, pricing and they are super organized. Def would recommend!read more

This was the worst experience ever. He made multiple mistakes on our taxes. We were told we could…read moredrop our taxes off, a week went by heard nothing back then i called and asked the status of them and he lied and said that we were missi g a form but he did t even look an it was i. The folder the whole time. Told us we were getting an extravagant amount back that we knew wasnt right, sure enough they made a mistake and were getting less than half. And now we havent gotten them back but other clients that went after us recevied their refund.