Stayed at the Roami at Factors Row when in New Orleans to watch the New England Patriots play the Saints. With a perfect central location, a few blocks off canal street, centrally located between the Superdome, the business district, and bourbon street we were in walking distance of everywhere we wanted to go! Clean rooms, responsive staff both on site and via messages, provided easy check in and check out! The personal entry code into the building also provides a safe feeling! read more

After reading the reviews, we were a little concerned we booked the Roami Bourbon, we had 3 rooms ours was 2C, I thought I had booked a two bedroom, but I could be wrong. It did have one full bath in the master bedroom, and a half bath in the hallway. It included a laundry room with washer and dryer, a full-size dining room, living area. It was very clean everywhere, I even checked behind the bed in the cabinets it was very clean did not see one bug my entire day. The area is a little sketchy but the apartments are very secure, it is walking distance to everywhere, including to the casino, the Frenchman,, Jackson Square. The shower had good water pressure always had hot water, if you need extra towels, toilet paper they do supply it in a different area that you could just go get what you need. There are no windows in 2C, but there is a skylight in the dining room, this room is very quiet. My friends in 4A, they do have windows but it's facing the street, and they said it was very noisy till like 3 AM. 4A is a one bedroom studio. We also had room 3C, which is the same as 2C, With a smaller dining area, and their skylight was closed. I would definitely stay here again. The couch does pull out to a bed. All the furniture is updated including the bathrooms. I would definitely stay here again. read more

Booked this "Airbnb/hotel" for a group of 9 girls. Based on the pictures, we expected a two-floor townhouse-style setup with all rooms together but ended up with two separate rooms, splitting our group. The place was dirty, with stains on the sofa, comforters, and beds (just like other reviews mentioned). The dishwasher didn't work in either room, water wouldn't drain, nothing was stocked, and the smoke alarm kept going off despite multiple calls to maintenance. Also... pretty sure it's haunted. We named her Loretta read more

PLEASE DO NOT BOOK HERE! Very dangerous!!! Oh my goodness, this is actually crazy what we we were told vs. the reality of this experience. I've stayed at hostels in Europe that are safer and more straight forward. First of all, we walked around in white socks for the first 20 minutes upon arrival...black bottoms on our socks!! GROSS!!! Fine, whatever. But...ZERO communication from management or staff. Cracked toilet seat, soap dispensers not working, stained chairs and couch. Regarding safety: There is a sign at the front desk stating "back in 10 min" but there is no one to man the front desk. Ok, same as an air bnb possibly, but a homeless man tried to follow us into the building our first night (it was only 10pm! 10/15/25) and it seemed the norm actually. I think its just widely known that anyone can enter and there is NO security. Hotel "management" number to text told us "everything was fine" and "the man is gone" that the "on sight staff" checked the area....what??? A man tried to follow us into the building and we get no concerning call or apology. There is NO on sight staff!! No one is there to watch the luggage either, hundreds of people have the luggage code! So anyone can steal your luggage (there are comments about that happening, which are buried btw). Multiple numbers and auto texts trying to tell you "we value your safety and comfort" but management won't pick up the phone. After being on the phone with agent Mary (she is great, very professional, she deserves a better job btw and management position) she tried her best to reassure me apologies, but i can't even purchase a late check out. It's not even offered to me as an apology for the horrible stay/management. The "free restock" of amenities is bare almost always. Look, I am ALL ABOUT saving an extra dollar or two, but this isn't worth it. I've been in really scary Hostels and dirty motels, but none as deceiving. Every time we waited for an uber in the lobby, there was another guest on the phone with "management" having issues with the code to their room...one couple given the SAME CODE WE WERE GIVEN when we had room code issues!!! It's just not safe or reliable. If you're in your early 20s and don't really care or have anything valuable on you, fine! (Maybe). And if you're constantly with a group of people, MAYBE. I'm from a very big city, and we are used to having our guard up. This was different. Just please be careful!!!!! In the age of automatic responses and less staff on sight, I think we got scammed!!! read more

Beautiful location, very clean and appreciate property management response when various issues and concerns were raised.

Positives: Very quiet, very clean, well stocked, good hot shower, comfy bed, good location, prompt repair service. Negatives: lack of parking is the main one - ended up parking at airport and using ride services. Minor: shower rod fell on wife (weak attachment); ceiling an didn't work (was provided with a floor fan after calling); bedroom TV went out, jury rigged repair performed; no staff on location, tho the virtual person was responsive. read more

Roami is well located, clean, quiet, and spacious and has a decent exercise room. There is a virtual concierge who is very helpful.

Stayed here for a four night stay through StayAlfred and we were amazed. This is definitely a place where you can judge a book by its cover. From the exquisite exterior to the modern yet quaint interior with exposed brick walls, tasteful art and fine furnishings. The two bedroom apartment we stayed in surpassed our expectations. Soaring ceilings, a large galley kitchen with washer and dryer at the end, a master bedroom with large on-suite, the second bedroom with a crazy huge walk-in closet, and more. The common area was well kept and stocked with board games and books, cable TV, and grand piano. There was a gym as well but we never utilized it so I can't comment on it. Staff at the front desk were friendly. Rarely did I hear any noise in the hallway. Best of all, the location can't be beat. I highly recommend a stay here! read more

The management of this property should be given 1 star. Sextant Stays replaced the typical hotel concierge desk with a remote worker on a screen. During our long-term stay, we had multiple maintenance issues that were never addressed. The AC stopped functioning, so our rooms were blazing hot the last 3 nights of our stay. We requested an extra fan in light of the heat, and we never received one. Also, the battery in a smoke alarm in the hallway went out midway through our stay. The loud, persistent beeping of the alarm would have been addressed immediately in any decent hotel due to safety concerns and the simplicity of the repair - replacing a battery. We reported all of the above at least 4 times and none were resolved. The remote customer service at this location is useless. Two stars are given instead of one because the storage is nice in the rooms and the foldout couch bed is actually comfortable. read more

Such a great place to stay at for the money. Our beds were comfortable with a lot of room. A great coffee selection that was delicious. It was very beautiful and perfect for our family. Will say that the parking situation is a little frustrating but doable. We also found some sheets on the sofa bed stained yellow so we just threw them off. Otherwise would definitely come back. read more

We booked through HomeAway who hooked us up with Stay Alfred. The apartment we rented was very spacious and comfortable. Looks newly renovated. Great location, walking distance to restaurants and Canal street. Parking is not provided so you'll have to reserve with the O'Keefe Garage which is a block away. That's an additional $20/night. Great stay, no complaints about the place. read more

This historic building is now owned by the Stay Alfred chain based out of Washington State. They have transformed the rooms in the building into individual apartments for rent, keeping the aesthetic nature of the historic building. The existing red brick runs throughout the common area and individual apartments. Such a treasure and a job well done by the builders! read more

Roami at Factors Row - Outdoor of the building at night - Landmarks & Historical Buildings Near Me - New Orleans, Louisiana

Great location in walking distance of the Superdome and Convention Center, Bourbon Street and more. Spacious, clean, modern, well appointed. The only suggestion is to add full length mirrors in the apartment. We had to go into the hallway to use the mirror there. Otherwise no complaints! The front desk staff was just okay except for Gina. She was quite friendly. I'd definitely stay here again. read more

This is a recap of our stay at Factor Row's apartment 402. Number one issue was we were supposed to get a first floor two bedroom apartment with a nice beautiful courtyard. I was really looking forward to the courtyard to do my yoga and meditation there in the wonderful Nola air. The afternoon of our check-in, we were told the first floor apartment with the courtyard wasn't available. Instead, we would get a second floor apartment that's situated like a townhouse with one bedroom upstairs & the other bedroom downstairs with a balcony. We took the elevator to the second floor walked onto the floor then I double-checked the email. It was then that I realized we were on the forth floor.After getting the "stare from my girlfriend, We walked backed to the elevator to go to the forth floor. We then opened the door to our apartment to  find a fourth floor apartment  with Visually pleasing layout & decor of this apartment had modern nice looking stainless appliances. We all were amazed at the beauty.I then eagerly search for the balcony to be disappointed as there was no balcony. One plus, is there was a bedroom on the second floor which my daughter begged to get. The next morning while evaluating my bank account to for a pending charges, I noticed that Sextant overcharged me $171.67. I spent quite a bit of time sending emails &  worrying about this unauthorized charge. On the third day of our stay, we attempted to wash clothes, towels, & sheets. After placing a first load of white towels in the washer, we found that that the nice looking washing machine left the towels soaked in soapy water. We loaded up the nice stainless steel dishwasher machine and look forward to seeing how well it will clean the dishes Because we noticed it had A lot of extra spray nozzles to really clean the dishes good. But unfortunately, to our dismay, the dishwasher will not start.Last night we also found out in the most awkwardest way possible that our bedroom door lock doesn't work. We found this out when my 10-year-old daughter easily open the door while we were having our Intimate private time late Saturday night. The minor issues were the spray button on the kitchen faucet doesn't work.  In addition,several light switches throughout the house do not work. On top of that, some of the electrical plug sockets don't work. I also have already sent pictures previously to you as I discovered this issues & have them saved. Please let me know if you would like me to send them again. I also have videos as well. Thank you for your attempts to try to get the owners to handle these issues promptly. Unfortunately, we are checking out early this Monday morning with only issue resolved. The resolved issue being that the overcharge amount of $171.67 will be refunded in a few days. read more

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we had a terrible experience getting checked in. no communication that we needed to get registered with superhog until the day of checking. our discover card declined. we used that card for a hotel in Jackson ,MS that morning and also for gas so we new the card was ok. tried to use a card under my name and it declined. I got my visa to finally push it through. thought everything was ok but I was uneasy so I called back an hour later to find out "no" it was not since the reservation was under my husband name I had to sign a docusign document since the card was under my name. I had to sign that document 4 times because they kept sending me the wrong info. after that I was told everything we ok. that evening at 6 on Wed 6/15 I tried to use my code to get into my room and it did not work. I called and it turns out the docusign document was still not right and I had to also fill out the superhog info. this was about 4 hours after the first time I filled out this information. instead of calling me and letting me know they did not have all the information they let me wait until we wanted to get into our room to find out we didn't have all the information they needed. we were given $50 off which was nice but I would trade that $50 to not have had all the stress. that day on my vacation last Wednesday. They had a digital marquee on the wall in the room to check in and it also scrolls things to do, etc. after our first day it told us we were to check out the next day. I called to confirm we still had three days to go and they did confirm but the next day the marquee had another guest name and welcoming them on their stay and to check in. Needless to say that was unnerving. on top of that we were not told they didn't not have parking garage. the parking they recommended was not well marked we ended up paying an extra $112 because a lock was put on our truck because we were parked only a few spots away from where we were supposed to be. and THEN on Saturday morning we woke up with two busted out windows!!! needless to say we left A day early we were done.. read more