I ran in for some hiking sneakers and they happened to have all the new, best brands. I was…read morepleasantly surprised. Took me a total of 10 minutes and I was on my way to some beautiful waterfalls nearby.

Everything about this place is great! Very affordable as well as for me getting into a hobby…read morestopping by RMA made it to where I could get quality gear without the brand new price tag.

Quality merchandise for all your outdoor and active needs. They have the brands like Patagonia,…read moreKuhl and Duck Head among others that I really appreciate for their durability. Good service by staff who assisted me. I was in the market for a vest and found a few options. The prices are steep for quality, but I tend to be ok with that. They are a large store that also has all your outdoor footwear and sock needs too! Nothing but praise for this chain store. Next time in town will return.

Walkabout Outfitter is a family-owned small business that specializes in high-quality, trusted…read morebrands of outdoor clothes, footwear, backpacking and hiking gear, as well as camping equipment and outdoors afficionado supplies. Conveniently located on Market Street in Downtown Roanoke, it is the go-to place for all Outdoor Adventurors no matter their age or level of expertise. They have a friendly and knowledgeable staff who are always available and willing to help you find the correct item depending on your needs at the moment. Besides their quality outdoorsmenship products, they offer competitive prices, as well as seasonal sales. Weather you're a local looking for an outdoors adventure in the Apalatian Trail or a tourist that are visiting to take advantage of our outdoor recreational resources, I highly recommend you give them a visit. You'll be happy that you did, and you'll be prepared with the equipment that you need for a successful journey in the outdoors.

I can't leave 0 stars or I would. I was a longtime Sportsman's Warehouse customer. A friend lives…read morein Roanoke and picks my online orders up for me and has never had an issue. This time he went to pick up an order I had sent there and he was denied - and teeated exceptionally poorly. So he called me and I called and got a very agitated reaponse because I wanted someone to pick the prder up for me - I tried to cancel the order and received pushback over the order number. Jeff tried to get me off the phone and I had to let him know I was going to get that order number and he would do it while we were on the line. Customer Service - non existent.

Best outfitter in the NRV. VERY impressed with Archery! The manager was fun to work with!read more

Really happy with my purchase. The staff was easy to talk to, knowledgeable, and never made me feel…read morepressured. Great selection of kayaks too.

Great local kayak shop. Good product offering at fair prices. The guy working there is very…read morehelpful and knowledgeable.

I removed a 2 star review because of the follow through in Roanoke Virginia Communication skills…read moreafter sale was a huge disappointment to us and still is. However, Jack pulled through above his conversation with us to make us happy and ensure everything was at a customer satisfaction level. He checked to ensure appliances were all working. Cleaning was very very good. l will apologize for being rude after 2 weeks of failure to update us. Please understand, most people will be more patient if unknown circumstances are explained to them. The team work of Jack, Richard, Tristan, Jacob, Chris in service, and Jeff in retail are very much appreciated in the end. Thank you for the follow through in the end! Please give recognition to these guys for their great ending.

We had originally went to a competitor in a search for a good travel trailer and when they kept us…read morewaiting, failed to pull the deposit we were to put up, and dragged their feet getting us up and out the door with a camper, we decided to give Camping World a chance. We were not disappointed... Sam is THE go-to salesman. If you go - he is the one to see. We told him what we were looking for and he pulled up his inventory and found six potential campers for us to see. He knew his products and he delivered on what he was selling. For someone who just started out about 18 months ago in the sales department, he had come a long way - having sold over 100 units in 2025. Most of all, he followed through and was patient as we deliberated as to which one we wanted to buy. Jacob, the sales manager, was very professional and was on the same page with Sam and took great care of us. No promises were made that were not followed through. I cannot tell you how well this process went. We got everything we wanted and purchased a newer camper than we figured we would get. The whole experience was way over and above what we expected. I will buy from them again.

I am a new fisherman i know nothing about the artform. However a young man by the name of carson…read moresuggested a rod for me that worked just fine. And the little twinkle in his eye suggested much more.​

Sometimes bad things happen for the better. It's amazing how…read morea sporting goods empire came to be from the actions of the boss of an 18-year-old kid employee named Dick, who asked the kid to come up with a list of ideas for products needed to get into the fishing tackle business, and after having been presented with the kid's suggestions, calling him a dumb kid who had no idea what he was doing. After having been selected as number 4 of Yelp's Top 50 most prolific Elites of 2025, a year when I also was awarded the Yelp Triad Squad Photographer of the Year Award at their Yelpies 2025 Award Ceremony, an event that honored the highest-performing Yelp Elites, and where last year I was awarded the Yelp Triad Squad Yelper of the Year Award, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Dick's Sporting Goods in Roanoke, Virginia, is a perfect example. Just the other day a good friend of mine recommended me some comfortable HOKA Clifton 10 sneakers he had bought at this Dick's Sporting Goods store. So after finding those sneakers in their app that I had in my cellphone, I drove to their store today in my pearl white Lexus to try them on. This Dick's Sporting Goods store located next to the Valley View Mall in Roanoke, Virginia, is majestic in size to the point of being intimidating. After entering their gigantic entrance, it was like arriving to a whole new world where everything sports reigned. Absolutely everything you could think of that had to do with sports, they had in their infinite inventory very well arranged in categories throughout the store. At the end of the store, they had this relatively new and well designed open area where the sneakers department was. When I arrived, I saw a couple of tables with HOKA sneakers on display. They also had a small, easy to use computer to help customers find the perfect shoe they were looking for. But what I couldn't find was a sales associates to assist me to find the sneakers I needed. An order gentleman finally came out and didn't even greet me. I had to ask him if he could help me find the shoes I needed. He didn't seem too friendly, but he went back to get the men's HOKA Clifton 10 in black size 9 for me, in regular width and wide. He brought the two boxes and laid them on the wide bench where I was seated, not being helpful at all to put them on. I asked if he had a shoehorn and he said not at Dick's, like if I was crazy to ask that question. All the time he was ignoring me and not giving me his attention. It was the worst customer service that I had ever received anywhere, especially here that I thought was a high-end Sports category store. He looks at his watch and tells me it's his check-out time, that the other sales lady could help me. She was a bit kinder and knowledgeable but also delivered lukewarm service. After trying on the sneakers I had gone there for and feeling comfortable with them on, I walked over to the front cash register to pay for them. On my way there I saw one of the managers and asked if I could take some photos of their store for this review and he told me it was not allowed, that I had to get permission from corporate. I don't understand how a store of this nature could have employees and managers with such poor customer service skills. I guess they remain in business just because they have a well stocked store with a great variety of good quality products nicely displayed. The young gentleman in the cash register was also the same. Very serious and didn't even say thank you for shopping here. What a pitty, all the employees in this store seem to be treating their customers just as the boss of the founder treated him when he was a kid, disrespectful. I hope that corporate reads this review and takes actions in the recruitment and development of their employees, starting from their store managers and down the line. And that they listen to their customers and treat them with the respect they deserve.

I have long been a customer at Eddie Bauer, buying clothes for my wife and myself over many years…read more When we went to the store today to exchange a shirt for a different size from a Christmas gift- we got a second shirt which resulted in having to pay a difference in the original cost of the shirt. Apparently US currency is no longer accepted at the store. I am sure covid is the excuse, but people are in the store touching things, bringing in drinks, returning clothes, etc... It is just an excuse not to use cash. If I hadnt had to pay the difference, I would have left with no purchase.

From the owner: Eddie Bauer is an outdoor brand offering performance outerwear, apparel, footwear, accessories, and…read moregear that is built to last. For more than 100 years, Eddie Bauer has been inspiring, enabling and empowering people to live their adventure.

I moved here 6 years ago and immediately fell in love with this store. My wife and had not done…read morehiking in years and the owner took the time to consult with us to get just the right equipment. We're now lifetime members of the local RATC club and I am a former board member. The owners are very friendly to through hikers and locals alike. I highly recommend them!

My wife and I where looking for a kayak roof mounts. During the pandemic kayaks and rack mounts…read moreare very difficult to find. We called and much to our delight the store had a few types of mounts in stock. The store only had one mount we liked in stock. But again much to our delight the Lynchburg store had another mount in stock. The staff made arrangements to have the second mount in Daleville the next morning! The store had a good selection of backpacking gear and other camping supplies. We had a very good experience. Staff were very helpful!