Funeral homes have the opportunity to serve grieving families well, and Chapel Hill - Cedar Hill…read morehas done that for my family during a horribly difficult time. Every employee we worked with was kind, helpful, and compassion, starting with the on-call funeral director to every person involved with the services we received. Isabelle was our assigned director we worked with, and she has been excellent. She responds to messages quickly and has helped us with so many details. Another employee that stands out is Teresa who served our family the day of the cremation. Her presence was compassionate and much needed in that moment. From start to finish, our options were explained to us, and they helped us provide a beautiful memorial service for my dad. They took care of so many details and beautiful touches for us.

Chapel Hill seems expensive. Customer service seems nice enough but heard several different stories…read moreabout the death certificate.

This funeral home is owned and operated by kind, professional people. For my family loss, they…read moretreated all of us with respect. The facility is absolutely beautiful. Inside and out. The decor is very homey and comfortable and it actually does not feel nor smell like a funeral home. It is huge and could easily accommodate a massive crowd. The parking lot is also enormous. My hat is off to the couple who own it.

Nancy retired and this business is now very bad. 100 year old wedding bands belonging to great…read moregrandparents along with other personal items missing. Well done! I will be filing a formal complaint and police report. Apparently everyone in town knows not to use this funeral home since Nancy is no longer there. I wish I had known. But my mother died suddenly and had to think quickly when speaking to first responders on the phone. Neighbors told me how badly her body was handled as well. You really traumatized some people. Well done!! I look forward to the day you close your doors permanently. Everyone uses Midlawn now for a reason.

I had the honor of attending a funeral and memorial luncheon for…read more a friend on September 1, 2018 and noted that Russell Colonial Funeral Home provided services. From St. Mary's Catholic Church located in High Ridge, MO to the lunch which moved to Catawisa, MO, Russell Colonial's staff provided; professional, organized, warm and caring direction and guidance. They were involved in every aspect of the day, but seem to blend in, unnoticed with all the emotions and sadness of the day. I was greatly impressed by the performance of all their staff. Thank you for helping to create a BEAUTIFUL day for departed friend. Terry Kramer

We had my grandmother's services here. They did a wonderful job and she looked lovely. Everyone was…read morepleasant to work with.

I have attended way too many funerals in my day but Heiligtag-Lang-Fendler does an amazing job of…read moreshowing their respects for your families loved ones. The location is convenient and can be found easily. There is plenty of parking in the front and back of the building for all your family and friends. On the inside, you will find a small dining area with coffee pot and sink. A small spot to sit and collect yourself when you need to. On the opposite side of the mini kitchenette, there is more seating with bigger and more comfy chairs. The room that everything takes place in is large, and has lots of seating. You can line the walls with boards and photos and memories of the one you lost and it seems that you would never run out of space to add more. They even help provide a couple easels and tables for you to set up memory boards or framed photos. The gentleman who sat with my family as we planned my mother's funeral was a very kind and caring gentleman. He did his best to explain all the options to our family and gave his recommendations on what would be best. He was never pushy or inconsiderate. He made the experience as painless as it possibly could be, given the circumstances of the situation. There were more than enough options for caskets, flowers, memory cards, and other details. So many options that sometimes it's hard to choose what's best. However, lots of options meant that there was plenty to choose from in various price ranges. They will help make what you want happen in a price range that is comfortable for you. They also put on a slideshow with music during the funeral of photos that you can provide to them. Any flowers that are delivered are promptly set up in beautiful displays. They didn't even have a problem with my family leaving the flowers there for an additional day so we could pick them up later. They also provide an additional service that I think is unlike any other. When a loved one passes, they take a fingerprint. That fingerprint is put on a necklace and given to you free of charge. You can order more if you pay, but the first one is free. And that small little detail became absolutely everything to me. You can personalize a message on the back of the necklace to complete your final memory and the finished product is almost too beautiful to wear. Communication here is amazing. They really take your feelings and your needs into consideration. They take one of the worst things you could imagine and make it somewhat tolerable. The death of a loved one is never easy and it breaks your heart. The last thing you want is to struggle through it blindly with little care or regard from others. That's why Heiligtag is so amazing. They really genuinely, from the bottom of their hearts, care. And they do nearly everything for you so you don't have to worry about a thing. Just show up and they'll help you do the rest. No matter who you talk to or what details you decide on, you'll be so glad you came to Heiligtag!

Staff were kind, attentive and very helpful throughout the process…read more Jake was so considerate and patient with us. Could not have asked for a better experience overall, from the time our Sister made her arrangements to the final moments at the cemetery. Thank you to everyone there.

I do not appreciate the way your staff treated my wife. Your staff gave her dirty looks the whole…read moretime and refused to store her food after you took another guest food. She left there crying not because of the funeral but because of how your staff treated her. I will scream from the mountain tops for the rest of my life that no one should have a loved ones service here. I could not imagine something worse than one of my loved ones being treated that poorly at my funeral.

Mr. Tom is a God sent angel with handling my dad's finally journey. I can not say thank you enough…read moreto this company. I truly felt like family and all my questions were patiently answered. It was the first time dealing with this phase of life. I was walked through the process and how much things would cost. The employees were amazing and helped me with his creamation. I am forever grateful to them.

Hi - About a year ago, we made pre-arrangements for our 89 yr old Mom and Jennifer Oliver made the…read moreprocess so easy. On 4/12, our Mom died and Bill Weissenbach was super helpful, genuine, kind, and on the ball to get things all set for our service on 4/15. He and his team gave us the care and comfort we needed. Thanks so much and all the best

This is one review that I never dreamed I would have to write. On May 1st my 15byear old son died…read moreunexpectedly. My husband and I were (and still are) broken and lost. We called Newcomer and we were able to get an appointment with funeral director, Abigail, the next day. The meeting was straightforward and thankfully free of a hard sales pitch. We explained to Abigail what we wanted and she helpfully directed us. Our son's visitation and funeral service were exactly what we wanted. The funeral home staff were very kind and attentive. They frequently approached our immediate family and asked if there was anything they could do to help and repeatedly offered us water. Their kindness and care touched all of us.

Newcomer was recommended by an acquaintance of my dad's for my mother's funeral. They did a…read morewonderful job and explained everything clearly. I would highly recommend them and if we ever need to plan another funeral, they will get my business.