I had a very unsatisfactory experience with Dr. Jason Marks, after years of going there and being…read morevery happy with their service. They do charge a premium, but it was convenient and the staff and Dr. Jennifer Marks were very nice and I felt I got good care. I had an experience with Dr. Jason where I felt his work was not up to the standards of the care I had always received. (Crowne color and shape were not at all a match. She had done the exact same tooth on the other side a couple years prior and there was no problem at all ). I do not feel he handled it in a professional or kind way. He was demeaning and arrogant. He knew I was not happy when I left and even though he kept saying he wanted to keep me as a patient, it was always followed with a "but...". the office made no attempts to follow up or to reach out. I had no intentions of actually writing a negative review, but it seems they took me off the schedule for my next prescheduled cleaning, as I called to cancel it and they said they didn't have me on the schedule. That was aggressively rude. I never had any problems with her and her work was impeccable. But I'm not giving my money to this business.

Excellent Family Dentistry practice. Both Jason and Jennifer are wonderful dentists. Staff is super…read morefriendly and they always find room in their busy appointment calendar for my crazy travel schedule changes.

I can only say great things about Biltmore Avenue Family Dentistry after some unusual experiences…read more I was at patient there for several years and I have relatively good teeth and other than needing regular tartar removal, my relationship was positive but routine before Hurricane Helene. I have been diagnosed with a progressive medical condition and decided to leave the area following the hurricane and was out of state for multiple months. During the period prior to returning to BAFD in late November or early December 2025, I saw two other dentists. At the time I returned to BAFD, I had a recommendation that I needed to redo all four of my front caps because I supposedly had an infection under all four teeth. I did not tell the dentist, Dr Datla, what the recommendation was as I was suspicious after high prices from the other dentist and a friend asking me "why aren't you taking an antibiotic if you have an infection under all four teeth?" and wanted an unbiased second opinion. Dr. Datla is a dentist and a periodontist, so she certainly was going to not miss an "infection". Guess what? No infection and no recommendation to replace the crowns! I also want to mention that I had a lot going on in my life and plenty of dental benefits that were going to expire at the end of December. The staff was so accommodating in getting me scheduled immediately and everyone was incredibly warm and welcoming. After my bad experience with another dentist, I assure you it felt especially wonderful. I can fully recommend Biltmore Avenue Family Dentistry as being a warm and inviting place and as having honest professionalism in every area.

Previously had very few complaints, but in the last few months they never answer the phone, you…read morehave to call several times & leave multiple messages before they decide to call you back, & they just dropped all their Medicaid patients without notice which is a terrible action both in doing so, & in not informing patients until they call to make an appointment which leaves people in a terrible position. This was one of only a couple dentistry practices in the region that accepted Medicaid & they knew it, yet still made this money hungry decision putting so many young people in struggling families at risk of not being able to get the dental care they need. SHAME ON THIS PRACTICE!!! I hope every bit of karma comes back on y'all because what you've done is awful & heartless.

Ronda the hygienist is very through! The whole office is…read morepleasant and professional I appreciate them!!!

Everyone at AFD is friendly, caring and helpful. Highly recommend. Excellent comfort and care…read moreduring my two crowns. Same day crowns. Very informative about the whole process including financial information. Love this office.

I went to se Dr, Stacey because I'd broken a very old filling and was in pain. I expected a consult…read moreand then I'd comeback for a crown or filling. He offered to fix it that.day and did a great job. I highly recommend Dr. Stacey if your looking for a dentist in Asheville area.

I take all 6 of my children to see Dr. Stacey. I have been a patient for 15 years, and I'm one…read morehappy customer. The office is extremely clean and organized. The front desk staff are friendly, helpful and super knowledgeable. Dr. Stacey is amazing. He has always been very honest with me about what has to be done right away, and what I can put off. He is always very kind to my kids, and has the best way of filling cavities. They don't even know what he did. I highly recommend this office!

They are great. If you are looking for a dentist I highly recommend this office. Staff has been…read morenothing but friendly and have gone out of their way to get me scheduled when life threw a curveball and changed my plans. I really appreciate them.

This place is so shady. They gave me a dishonest estimate, resulting in a bigger bill than I agreed…read moreto, and when I got angry about it, they proceeded to fire me as a client with a long excuse about not being able to see clients anymore where they have to ask for a refund from insurance. They made me feel badly for expressing my frustration when the frustration all started with their unprofessionalism, then almost tried to get me to apologize for getting angry. All in all, they will let you go as a client if you express any issue with their services, all under the guise of laws that do not appear to exist. Avoid this office if you believe in freedom of speech.

Alicia Rodriguez has been my family's dentist for many years. She is a terrific and highly skilled…read moredentist, with state of the art equipment and a friendly and helpful staff. It is always good to have a dentist that you trust -- someone who always has a plan and has your best dental health in mind. It's also good to know that you can also turn to a friendly face at the front of the office when you need someone to patiently walk you through an insurance or billing issue, as well. Dr. Rodriguez's rates are competitive and she always presents you with multiple options whenever you are looking at a dental procedure of any kind. It's nice going to the dentist when you don't dread going to the dentist!

Worst dentist I've ever seen. When I told her I was uncomfortable in the chair and could she raise…read moreme up just a little bit she made a big deal about it and said couldn't I just deal with it. She refused to do the work I requested when I made my appointment and when I asked her about it she said I should find another dentist. She was rude and unpleasant I'm surprised she still has a practice.

Wonderful care and Dr. Keating and his team are kind and professional and I felt super welcome and…read morecomfortable

Keating Dental is an amazing place. Caring, kind and truly looks out for your best interest. The…read morestaff is friendly and welcoming plus they make you feel like you've been there forever. Well done!

Great staff. Reasonably priced dental care. They are moving into a brand new facility late fall…read more Glad I found these friendly folks!

From the owner: Asheville's kindest dentist! Quality services at affordable prices. Most insurances accepted!read more