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    Marks Family Dentistry

    3.9 (10 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - Marks Family Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Marks Family Dentistry Photos

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    Gillespie Dental Associates

    Gillespie Dental Associates

    4.5
    (31 reviews)
    3.2 mi

    Overall awesome dental practice. Dr. Peterson is my dentist…read more I first came in after discovering a cavity on my tooth. I didn't have a dentist in Asheville yet, so I searched around for one with good reviews. I was able to get an appointment very quickly, and Dr. Peterson did a great job with the filling. I ended up making a new patient appointment after that, and my teeth were cleaned, X-rayed and photographed at angles I never knew existed. They don't cut corners here! I've since had some 10-year-old fillings replaced by Dr. Peterson, as well as new composites on my two front teeth where the old ones had chipped. The composite repair took several tries because of difficulties matching my tooth color, but they made it right with no extra charges. I have been blown away by the amazing customer service at this practice, and the overall kindness and awesomeness from everyone I've interacted with here. Price wise- well, I didn't comparison shop, but I'm thinking the prices here are about average for a high quality dentist. You get what you pay for. This place is worth it!

    My visit to Gillespie Dental Associates was the most positive new patient appointment I have ever…read morehad. From the start, the staff in the front promptly returned my call to set up an appointment. The hygienist, Hannah was so lovely. She had the space set up in a cozy manner with lamps and gentle music playing. Throughout each step she was communicative, careful, and attentive. Then, Dr. Patel arrived and continued to provide the same level of compassion and attentiveness. I would highly recommend this practice who anyone who has dentist appointment apprehensive like I did in the past.

    Photos
    Dr. Tim Gillespie
    Dr. Tim Gillespie
    Gillespie Dental Associates
    Gillespie Dental Associates

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    Pamela Putman, DMD , FAGD

    Pamela Putman, DMD , FAGD

    1.0
    (3 reviews)
    2.7 mi

    Monday, I was in serious dental pain, the cray showed an infection, was prescribed amoxicillin and…read morewas told in 2-3 days, the pain should lessen and was referred to an oral surgeon where my appt is in 5 weeks (which I realize is out of her hands but what is a patient in pain to do?). When I asked what to do for the pain, was told Oragel and Advil. I was out of my mind in pain, perhaps the antibiotic wasn't working since the pain only increased 10x and phoned, texted, called the emergency number on Thursday numerous times and again Friday (office closed). I even checked with my pharmacy thinking perhaps she'd call something in, a different antibiotic, anything! She didn't. I didn't get a response until the following Monday afternoon, just an angry-sounding message telling me to call her. Frankly, I would not recommend Pamela Putnam DDS for dental care. At least in my experience, she takes the "care" out of dental care.

    Rude and felt unsafe…read more I was recommended to Dr. Putman's office and was immediately struck by the physical aspect of the office being a cabin, the surrounding creek and dogs that go to work. But no matter how cute a place is, no one should get treated poorly, especially in a medical environment. I went in for a filling, and when finished, it felt like I was biting on a rock. Dr. Putman said it might be because I was numb. After the numbness went away the filling was still so incredibly high. I wanted to come back in for an adjustment as soon as possible because the office was closing for an entire week. They put me on the schedule at the end of the day, the following day, which was their last day before they closed for the week. I imagine the feeling of being done for the day and wanting to be off for the week. As soon as Dr. Putman walked in she said "came in right when we're closing huh?" I immediately felt uncomfortable and felt myself shutting down. I felt a roughness from her while she was in my mouth and she even said to the assistant "she's tough, she just got a tattoo." After she did the second adjustment she said "I'm not doing anymore, if I do more it'll have to be a crown." I told her it still felt like I was biting on a rock, but it was getting better. And she sort of huffed and adjusted more, this time I really felt her in my mouth for much longer than necessary, like she was trying to just get it all the way down so I wouldn't feel it at all. And that's exactly what happened. When she finished she took her gloves off and adjusted the chair as if we were done before asking me how it felt. I even thought she had walked out. I was scared to say anything. I felt extremely uncomfortable in my body and frozen in my voice. She took a minute to ask how it felt, and I said It felt like I was biting more on my front teeth now, something I never had a problem with before. She huffed and said "okay bye" and walked out, which was the last time I saw her. I gave out a shocking "thank you?" I was completely shaken up, and am still in shock from this. I told the assistant how rude that was and the assistant actually said "I apologize for that." Which gave me confirmation I was not crazy for feeling triggered in this way. If you cannot treat your customers, clients, PATIENTS with patience and care, do not have them come in before you close or anytime when you're not able to be there for them. It's been three weeks now and I cannot chew on that tooth, as it is extremely painful and sensitive. I was told it should subside in a few days. I will have to find a new dentist to see what the next step will be into treating this tooth. On top of that, I was told at my initial new patient exam I was able to use Care Credit which I had used at that first appointment no problem. Following that appointment I was then told it could only be for $1,000 or more. This filling appointment was a "one last time" using Care Credit under the limit. Update: I was texted by the dentist saying "I'm sorry you feel this way" and was told that my appt for the follow up was earlier in the day, as if coming in before they closed was my problem, when the front desk told me to come in at that time. She went on explaining about my tooth having the unbearable pain. There was no apology or acknowledgment for how she made me feel. "I'm sorry you feel this way" is not an apology or ownership for her actions of how rude she was and uncomfortable it made me feel. The assistant texted back saying "let us know your new dentist to forward you records." Such a nice office.

    Marks Family Dentistry - generaldentistry - Updated August 2026

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