Bryan/Brian was an absolute nightmare to work with. He picked up my washer on a Thursday evening…read moreand said he would have it repaired and returned to me the next morning. He never showed on Friday, due to multiple excuses like being super busy and having vehicle issues. We messaged all day about different times he would arrive, but and he never showed. He finally responded and said he would deliver it on Saturday morning. I did not hear from him on Saturday morning so I reached out at 10:22am. He said to give him 30 minutes and he would head my way. He never did. My friend reached out to him at 1pm that afternoon and threatened to report the washer stolen if it was not to my house by 3pm that day. It was finally delivered at 4:45pm that day by another person. The washer is still not fixed and having the same problem. Additionally, the delivery guy was unable to get the washer started, did not have the hose, and the washer was damaged. You can see where they tried to hide the damage by painting it. The paint was still tacky when it was delivered. Do not hire this guy for anything!

Theft by deception. Filed police report. BE AWARE AND don't let him take your machine. No…read morecommunication. We had to go retrieve our washer which he did a switch a roo. I do not recommend this business

I was looking for a replacement ice maker for my freezer and I struck out big-time with Lowes…read more After contacting Lowes they "guaranteed" me that they had the correct replacement ice maker. So I bought a replacement ice maker from Lowes and went to install it, but the ice maker was the wrong model. So I began looking on-line and discovered A-1 Appliance Parts in Huntsville. A-1 is a satellite location from the main A-1 Huntsville office and the satellite location is adjacent from the Space & Rocket Center...easy to find...look for the Saturn V rocket. A-1 is located is a small strip mall on Old Madison Pike, nothing fancy, just a typical appliance parts business. I stopped by at lunch and the gentleman behind the counter took my model number and searched the parts database to identify the correct ice maker model number. After checking his stock he went and retrieved the unit from shelf. He allowed me to open the box to check the connector plug to validate that it was the correct unit...yes it was. I joked with him about half-price Tuesdays and he said he would give me a price break...which he did. He then resealed the box to ensure I didn't lose any parts on the way home. So far, so good! Got home and installed the replacement ice maker with no problems. I had a great experience with A-1 Appliance Parts and recommend them if you need appliance parts.

Mike is the store manager, I had a samsung dryer heating element go out and A1 had a part in stock…read moreand also referred me to someone to install that part. All told I was out about 150 dollars for something anther company wanted $560 dollars to replace. Thanks Mike and AI Appliance.

Inlet water valve went out on 3 y.o. Electrolux washer. Tech said part was $280 but the OEM part is…read more$162.29. That is a 72% mark up on the OEM part. I was told that is the cost of the part but the tech neglected to mention the mark up (I assume the company is to blame for this). I called the company and they said someone from the parts department would call me but they never did. The tech said it would take 20 mins to go get the part but took 1 hr and 5 mins, so rolling up the charges. 20 mins to diagnose and 30 mins to replace the part. The tech was very good at explaining the repair. The repair receipt is not itemized and part was marked up, so I can only conclude this is VERY disingenuous and will not use the company again. Total repair price was $484.07. Buyer beware!!! Response: You made one call, I returned the call and left a message. No one has called me since. Again, erroneous information to appear to mitigate the issues.

First time using this company for our GE gas oven on the fritz. Replacement of ignitor performed…read moreby Casey, who was knowledgeable, thorough and efficient, and a really nice guy! We would have preferred more transparency in their billiing, as I believe the GE factory-auth part was about $40, and our total bill was $422.15 (Inv #9643954, Task #11442000). We're aware of exactly how long the tech worked at our home, and I requested (by email to contact@mrabmh.com) a breakdown on the cost of the part, plus itemization of labor, as $422.15 seemed excessive to us. No big deal, we just like to know a breakdown of our charges. Of course, our request was ignored.

Greg started out as a supper nice guy. We made an appointment for him to show up. He said he had a…read morecouple of things to do during the morning so we scheduled for the afternoon. I sectioned out some time to be available and waited, and waited. At 6pm I get a phone call telling me he can buy the part (hasn't seen the issue yet or even the dishwasher to be repaired) and can come buy on Saturday with the part he thinks will fix the problem. My time is important. when I schedule a time, I don't want to wait to find out you cannot make it. If this was an issue or you want to change schedule, call me in the morning so I am not wasting my time waiting. He then got upset and said go find someone else. So I did. The new company came by this morning and fixed the problem as scheduled.

From the owner: I look forward to serving you with all your appliance repair needs!…read more **I can also help you with the installation of a new built in appliance if for whatever reason you decide to buy a new Appliance ? **Plenty of references if you would like them? ** Feel free to call with any questions you may have! Thank you, Gregory Brown Greg’s Appliance Repair and installation

Prompt, courteous, professional, on time and budget. Accomodated our schedule too. Highly…read morerecommended!

From the owner: With over 35 years experience in the appliance repair field, David Mann is able to diagnose most…read moreissues just by knowing the details of your appliance issues. We pride ourselves on Customer Service & will always provide the best possible pricing. We appreciate your business!

The service was great. Zach was very thorough and very helpful in finding the issues. He provided…read moreall services as requested for what I thought was a great value. Would highly recommend them for all the services that they provide.

Zach is the owner/operator of this company and he is a very knowledgeable, thorough professional…read more If your house is 5+ years old and you've never had the dryer vent cleaned, you're playing Russian Roulette. He not only cleans the vents but he does some repairs if needed. His prices are very responsible for the amount of work he preforms.