Bryan/Brian was an absolute nightmare to work with. He picked up my washer on a Thursday evening…read moreand said he would have it repaired and returned to me the next morning. He never showed on Friday, due to multiple excuses like being super busy and having vehicle issues. We messaged all day about different times he would arrive, but and he never showed. He finally responded and said he would deliver it on Saturday morning. I did not hear from him on Saturday morning so I reached out at 10:22am. He said to give him 30 minutes and he would head my way. He never did. My friend reached out to him at 1pm that afternoon and threatened to report the washer stolen if it was not to my house by 3pm that day. It was finally delivered at 4:45pm that day by another person. The washer is still not fixed and having the same problem. Additionally, the delivery guy was unable to get the washer started, did not have the hose, and the washer was damaged. You can see where they tried to hide the damage by painting it. The paint was still tacky when it was delivered. Do not hire this guy for anything!

Theft by deception. Filed police report. BE AWARE AND don't let him take your machine. No…read morecommunication. We had to go retrieve our washer which he did a switch a roo. I do not recommend this business

I had an awesome experience with T&T Appliance! They were prompt in getting back with me…read more(especially late on a Friday night), and they had someone out that same weekend! Extremely fair pricing, and very easy to work with. The gentleman who did the replacement was actually early to the job, had the old one uninstalled, loaded for haul away, and the new one installed in only a couple of hours. Highly recommend!

Look elsewhere......They are rude, unprofessional, and a complete waste of time. When we made the…read moreappointment, we were clear about what the issue was ( an out-of-balance drum) and explained what we had done already to fix it. Jeff came out, said "Dont over load the washer," and he just pressed start. We explained that we have tried that, and even with 4 t-shirts, we have the same issue. He told us he didn't want to stay around and wait to see the problem when the spin cycle starts, so to call him back when the problem starts again. I'm not sure why anyone would come out to not look for a problem, but he couldn't be bothered. We called back, and he said, "Call someone else". What a waste of time.. Jeff's response to this review is all lies. I have the text thread to prove it. Any info he mentions below was all the info we knew and shared with him before they even came.

Robbie is very thorough and explained his process and fees up front! He even gave us his…read morerecommendation on repair vs. new units based on the issues I described and offered several different solutions. Very easy to book service and very professional! Highly recommend Robbie for your appliance repair needs!!

Fast response good direction on how to fix issues without a service call…read more Great job of saving me money

I was looking for a replacement ice maker for my freezer and I struck out big-time with Lowes…read more After contacting Lowes they "guaranteed" me that they had the correct replacement ice maker. So I bought a replacement ice maker from Lowes and went to install it, but the ice maker was the wrong model. So I began looking on-line and discovered A-1 Appliance Parts in Huntsville. A-1 is a satellite location from the main A-1 Huntsville office and the satellite location is adjacent from the Space & Rocket Center...easy to find...look for the Saturn V rocket. A-1 is located is a small strip mall on Old Madison Pike, nothing fancy, just a typical appliance parts business. I stopped by at lunch and the gentleman behind the counter took my model number and searched the parts database to identify the correct ice maker model number. After checking his stock he went and retrieved the unit from shelf. He allowed me to open the box to check the connector plug to validate that it was the correct unit...yes it was. I joked with him about half-price Tuesdays and he said he would give me a price break...which he did. He then resealed the box to ensure I didn't lose any parts on the way home. So far, so good! Got home and installed the replacement ice maker with no problems. I had a great experience with A-1 Appliance Parts and recommend them if you need appliance parts.

Mike is the store manager, I had a samsung dryer heating element go out and A1 had a part in stock…read moreand also referred me to someone to install that part. All told I was out about 150 dollars for something anther company wanted $560 dollars to replace. Thanks Mike and AI Appliance.

I hired them to repair my GE dishwasher but while installing the new part Sam who drove a green…read moreFord Focus to my house broke a trim piece on the top of the door while installing the new part said he would order a new one and be back out to fix this but, after cashing the check nobody will return my calls or even respond to me I even called to say I bought the $48 part myself please come put it on. . . . . . . Nothing!!!! Not I am sorry, or we are busy. This was a repair I needed finish upon the sale of my home now still left hanging

This place is comically bad when it comes to keeping scheduling appointments. First, the…read moreappointment was a morning appointment and the was a no show. Then the tech showed up at 5:45 in the evening. Today the tech showed up an hour past the appointment time. I'm not blaming the tech here; he's nice enough and probably quite overworked. I'm blaming the company's workload management and operations scheduling. Time is money and I don't have time to sit around waiting, nor do you if you have a job. Try another company - they can't get much worse.

We could not be more pleased with this company and the work that Jordan did to custom fit a new…read moreelectric range from a smaller 27 year old drop in stove. He worked tirelessly to cut & trim out area so new larger range would fit...and fit it does - no gaps on sides. He made sure it was done right. I'm so proud of our new range AND the professional job he did. This company by far has the most qualified and courteous employees. Danna P.

They are very prompt. He took it apart and put everything right back together. And the pricing…read morewas very reasonable with different options. I was very releived.

They were awesome and responded to my messages. Friendly and helpful. I would definitely go back…read moreagain.

I stumbled upon this small shop on 1109 Jordan Lane looking for a vacuum cleaner repair service…read more Now a days, no one fixes appliances, you just purchase another one. This society is getting pretty poor. This gentleman looked at my Shark and told me straight out that the motor was whining and going bad. Would cost almost as much as a new machine to repair or replace this motor. Wow, very honest guy. Took my appliance home to burn it up, using it to sweep dog hair. Will buy a new shark when this one gives up the ghost...