I showed up a bit earlier than my scheduled time and was seen pretty close to it which I didn't…read moreexpect. The front desk people were welcoming and gave clear directions. The room where I waited was clean and organized, and they had some calming music playing which helped a bit. The assistant asked some questions and wrote down the responses while explaining a couple of things to expect. They seemed attentive and aware of what was going on around them. The doctor came in and had a calm tone which made it easier to explain things. We talked about a few recent changes I've been feeling and they made a few notes while asking clarifying questions. They didn't seem in a rush and actually waited for my full answer before speaking again. They shared some insights and what might be affecting my situation. I liked that they didn't claim to have all the answers right away and left room for follow up. It was a solid experience and the people working there gave off a respectful attitude without being too formal.

Really glad Dr. Bergren is still practicing. He is the nicest, friendliest doctor you could hope…read morefor. New Scotts Valley office is a step up as well. I've had some paperwork issues with his staff in the past, but not this visit. Definitely recommend.

Went in on a Friday morning and didn't have to wait too long to be seen. The doctor who saw me took…read moretime with me to find out what was going on. Everyone was professional and kind. I was happy to be on my way in an hour of arrival. As I was leaving the waiting room was filling up though. There was plenty of free parking.

I just wanted to say thank you for all the great care I've received at Sutter's urgent care center…read more Their professional triage is quick and efficient and with just one exception, every single doctor I've seen has been a superb listener, great at diagnosis and kind. It's amazing how with constant overflow patients, every time I've felt my illnesses were a prior ity with these doctors. One doctor probably saved my life. Dr. Sawhney, for some reason at the last minute decided I needed an echocardiogram and it turned out I had Afib. Her action prevented a possible stroke. Everyone's great: the receptionists, the PA's. Fantastic service to all of us Santa Cruz sickies. Thank you so much!!!

I am deeply disappointed with the care I received at this urgent care. When my rapid strep throat…read moretest came back negative, the nurse practitioner immediately framed the situation as "it must be gonorrhea or chlamydia" and started me on STI treatment, presenting it as the only explanation. When I specifically asked if it could be something else, she essentially said no. This was not only inaccurate but also incredibly irresponsible. What should have been said was something like: "Because the rapid test is negative, I'll start you on antibiotics that cover different possibilities, including STIs, while we wait for the lab swab to come back. It may turn out to be another bacterial cause, such as tonsillitis, which won't show up on today's rapid test. Let's cover our bases until we know for sure." That would have been professional, accurate, and safe. Instead, I left the clinic believing I had an STI and accused my partner of giving it to me. This created serious and unnecessary distress and could have had lasting consequences for my relationship. Days later, I got my lab results back -- I do not have an STI. What I actually had was a severe case of tonsillitis caused by another bacterium. All of this happened while I was so ill that I hadn't eaten in two days and fainted in the exam room. For a provider to so confidently and incorrectly declare an STI, without caveats or confirmation, was not just careless -- it was unprofessional and potentially harmful. Clinicians have a responsibility to frame uncertain situations with caution and balance, especially when the social implications are so high. This experience fell far short of that standard.

I recently had my first appointment at DOD Soquel location & everything went smoothly! From…read morescheduling my appointment to arrival & receiving exam results quickly. Everyone was very nice from the front desk to the nurse practitioner I was seen by. I highly recommend this location.

I love Doctors on Duty on Ocean St. They're right down the street from my place, so I've been there…read moreseveral times. I've never had a bad experience there. All the staff treat people with dignity, courtesy, and respect. This last time I was there I came in with fuzzy symptoms. I was given a blood test, urine test, and EKG. They measured my blood pressure, pulse, and oxygenation. I told one of the staff he was very nice and he said "I love my job ". I don't go there under the best of circumstances, but when I leave I always feel better - at least about humanity.

I had Jackson-Scott M.D. treat me for a foot injury and he has been outstanding. He demonstrated…read moreknowledge, empathy and excellent bedside manners. I was very pleased with the care I received from him and the staff at Doctors on Duty.

Dr. Crawford is such an asset to her profession. I've never had such an attentive listener. She…read moreis engaged, compassionate, and willing to give her insights. She has such a calming presence and a wonderful sense of humor. I consider myself lucky to be working with her for my continued health.

So few reviews for a long time practitioner in this area. Let that be the message. Dr. Crawford is…read morespaced out. While under her care, particularly during my experiences of Covid, I received little or no follow up care with the exception of when working with the nurse practitioner. Also many mistakes were made with med refills. She really seeks each and every opportunity for a tele-med visit easy $400 billed to the old insurance company. Office staff are atrocious.

Dr. Eby is a very caring and knowledgeable physician. I would not hesitate to recommend her as a…read moreprimary care provider.

This experience was really fast. I know when I go there what to expect either a couple hours or…read morehalf an hour 45 minutes. It just depends on the weight and the people and everything like that. The care was good and the type of car was good as well the doctor was very friendly. It was a woman I believe her first name is Cindy. I am not too sure.

This is by far the worst, least professional experience I have ever had. We called ahead and were…read moreleft on hold for 40 minutes. After getting through on the phone, I verified that they could change my mom's catheter and that they had the right size in stock. They did. We drive all the way from the far north end. We arrived, checked in and waited 45 minutes. Gina Siclari came up from the back and scolded the girls in the front for checking people in. (They were scheduled to close early for a company function) she made them tell us that they wouldn't be seeing us. They saw two other people that came after us and my mom's case was urgent. We ended up having to go to the ER. My mom has dementia and doesn't do well at night. I have never been so mad at any medical professional in my life. Seriously bad!!!!!! I would give negative stars if I could!!!

Adam is an amazing person and doctor. He is always very supportive and makes time for you. Molly,…read moreoffice manager/rn is just as wonderful. I feel very fortunate and grateful to have found them!

Santa Cruz DPC is awesome. Dr. Yarme has the elusive 1-2 punch of competence and compassion that is…read morehard to find in doctors these days. He is open to discussing my ideas for treatment, but will tell me in a respectful way when he doesn't believe something is in my best interest, like a wise owl guarding over my health and well-being, looking out for the long term risk/benefit to any approach. He also really cares about me as an individual, and works hard to help me towards my goals. Adam was my doctor in my high school years, and when I moved back to the area, I knew who to go to when I was having some health issues. A real family doctor, he identified my dad's cancer, and supported him through the acute years of chemo after setting him up with a great oncologist. My dad is stable and healthy a decade later. He also treated my grandma (nonny) and came to the bedside of her hospice room during those last days of her long life, sharing stories, laughing with us. He's made a big positive impact on my family.