Pro-Tech was just what I needed when my truck needed service while out of town in Macon. I called…read morelate on the 4th July and they were able to take care of me the next day. Míguel came out and was very honest about his concerns with the rust on my truck. Yes, it's from up north. I chose to get it towed to his garage. As promised, he started work on it immediately and less then 3 hours later, I was on my way back to Atlanta! No painful waiting for a dealership to try fit you in and overcharge you for the work done, all my questions answered, and very professional.

Pro-Tech was quick to come out. I do my own mechanic work and my floor jack unfortunately slipped…read moreand got wedged between my front sway bar and my rack and pinion so I was unable to get my Jack out. I only own one Jack so I was unable to lift the car so I could loosen the sway bar. Thankfully these guys were quick to respond and we're able to free my Jack.

I had a busted radiator hose on an older car. He was able to get the hose and repair the vehicle…read morefor me. Went way above and beyond helping me with a ride to get to where I could be picked up. Really nice guy and genuine

I needed my front and back brakes fixed. I did not want to drive with the grinding any longer. I…read morecalled in the morning; they were there by the afternoon. The price was fair, and the work was quality. I would use them again.

On 2/12/2020 this vehicle was brought to Holloway Tire &…read moreAuto Service 405 N Center St, Thomaston, GA 30286 to install a new wiper transmission assembly. 2000 Mercedes C280 W202 When they finished their work, the vehicle would not start. Rock (the technician who worked on the car) could not start the vehicle due to something he had done during the wiper repair so he went to alldata.com and got some instructions on how to bypass this situation. What he ended up with is a vehicle that would start, but the C1 connector on the Drivers side fuse and relay module had to be pulled. This of course disables all features you need for a street legal vehicle like lights and turn signals, horn etc... They have taken a working vehicle and bricked it. They refused to repair this situation they caused because they said the vehicle was too old.

On 2/12/2020 this vehicle was brought to Holloway Tire &…read moreAuto Service 405 N Center St, Thomaston, GA 30286 to install a new wiper transmission assembly. 2000 Mercedes C280 W202 When they finished their work, the vehicle would not start. Rock (the technician who worked on the car) could not start the vehicle due to something he had done during the wiper repair so he went to alldata.com and got some instructions on how to bypass this situation. What he ended up with is a vehicle that would start, but the C1 connector on the Drivers side fuse and relay module had to be pulled. This of course disables all features you need for a street legal vehicle like lights and turn signals, horn etc... They have taken a working vehicle and bricked it. They refused to repair this situation they caused because they said the vehicle was too old.

DISHONEST, owner lacks integrity and is lazy…read more Mechanics don't reassemble your car correctly. BEWARE. These folks are shady. They missed a lug nut on my wheels when getting new tires, let me drive around with it, and the owner went straight into defense mode and claimed that it was missing to begin with. He wouldn't refund me for the install cost and was nasty. This place is also unprofessional, they never call you when your vehicle is done despite always asking when I'm there. Additionally, the owner that sits in the back is grumpy and sighed that he had to get up and came to the counter when I was there to pickup my car. He just looked at me and kept eating his lunch when I walked in. This place is not reliable and I wouldn't trust them. The owner has no integrity or honesty.

They used to be great and I said buy your tires from Vineville tire and no other. That was when the…read moreold man was living and at himself. Now, robbie with the pop bottle rings on his fingers is running things into the ground. Liberace had better rings than that. They claim to be able to do lots of stuff mechanically with a car. The fact is, they mess up things and won't stand behind their work. Let me say that again:THEY DON'T STAND BEHIND THEIR WORK! Took my car to them because of an intermittent starter problem. Broke the bolts loose from the exhaust to get to the starter. No problem they said. Yeah, there were now more problems. They either didn't put the bolts back the way it should have been, missed a few or whatever.Rattle, rattle, rattle.Potentially dangerous now. Don't work on a car if you don't know how to repair that model. But, why let making money get in the way? duh. I later took it to another shop who said I need a new starter.Problem solved. How simple is that? How simple is robbie not catching that a starter needs replacing?It's not rocket science. Simple problem but robbie wasn't smart enough to figure that out. Typical. Took it back to them. I had the starter issue and electrical issue. They charged me cash money for saying they fixed it but didn't. I take it back and good ole robbie says "no." No what? You took cash money from me to fix it and now you think your cheap glass rings that don't even sparkle on your fingers entitles you to tell customers that when they messed customers' cars up to simply go away? Liberace wouldn't do that. I know10k gold when I see it. Not sure if it was that or simply 10k plated. Probably plated. But to parade that around on one's hand like it's a magic wand? It's very silly.He acts like royalty. I finally had to file a complaint with the CC company and a BBB complaint. They almost missed the deadline to reply to the BBB which would have defaulted in their rating down. They replied that they didn't contact me, reply or refund my money because they "knew" I had filed a charge back and I would get my money back from that. Really? Are you kidding me? Did they have to hire a rocket scientist to come up with that clever reply? Let's recap: They don't fix problems they create on your car, and don't refund money customers paid to the to fix problems. Their business model is to let credit card companies process charge backs? That's how it worked out with me. Liberace would never do this. Ladies and gentlemen, this is how they do business if you have a problem. They ignore it and if you show up, usher you out the door. Move along. Nothing to see here. Go away. We have other people to get money from. When the old man ran the place, it wasn't like this. It was wonderful. Now, robbie just messes things up and hopes that the customer goes away never to come back again if they mess things up. Go to vineville tire at your own risk. If things go well, great. If they go bad, you lose time, money and the use of your vehicle because of them. I can't believe how this guy behaves to customers. He wants one class of customer and no other. If you don't fit that model, he just tries to sparkle his rings at you like Elisabeth Taylor as if that matters. He doesn't look at thing like Miss Taylor. I recall the day that robbie was in a head on collision on Vineville Ave a few years ago. It wasn't busy that day in the shop. The old man was concerned telling me all about it. He was upset and no doubt about it. I was so very shocked what he said to me on that accident with robbie. I just couldn't believe what he said. But, I now see his point and the old man was very right. Expect to get an attitude if you go in. Expect them to think that THEY gave you a great favor by simply working on your car. Guys, keep your receipts. Use a credit card. Drive the car on the highway, look under the hood the day you get it back. Document it. Take pictures before and after. They are a "likeable" company. By that I mean, when you walk in the door, they either "like" you or they don't. If they don't. You need to leave. LEAVE! Take a gander at the gaudy rings. Maybe he doesn't know how to buy diamonds? Maybe he just doesn't know? Maybe he loves spending money on gumball machines? But wearing two such rings is something that only Liberace would do and people actually liked him. To my knowledge, robbie doesn't have a piano in the office. Liberace had more hair than robbie even if it were kept in a drawer. People take notice and will go somewhere else. The tires come from a central warehouse and are ordered usually on the day you come in. It should be the same price at the next place down the road for tires. If Vineville charges more, you know why--it's the rings. The difference with any place and others is the attitude. Vineville tire, it's not still 1958.

We had an unexpected oil leak render one of our vehicles immobile. Dawson came to the house,…read morediagnosed it, purchased parts and fixed it for us. He was prompt, his pricing is reasonable and he was very polite and communicative. He explained the repair needed and plan to fix it - thoroughly, so we were never left wondering what the final outcome/cost would be. I would absolutely give Dawson 100% of my future car repair needs.

Dawson is a young man, but obviously a master mechanic. Removing an ESL from a Mercedes is no…read morepicnic, and he completed the job with aplomb. In fact he under charged me! I had to insist he take nearly double. (fair is fair)

Quality the Value was actually exceptional there Tire are Very Clean and lots Of meat on them…read morethere tires are better than economy tires they last longer and are better in quality

Me, my wife and our four children were traveling from Atlanta to HHI for family vacation when I got…read morea "check charging system" just one mile north of I-16 on I-75. I called a friend who lives in Macon, told him where we were and he directed us to Larry's shop. We made it there a few minutes later and Larry and Gail were ready for us. They quickly got us in and diagnosed the issue as a bad alternator. Two hours later and with a very fair price paid, we were back on the road! Please note this was on a busy Friday afternoon, and Larry recognized how stressful the situation was for all of us, so he went above and beyond to take care of us, when he easily could have pushed us down the line, making us get a rental car and costing hundreds of dollars more. If you're in the Macon area, I highly recommend Larry and his crew; top notch service is hard to find these days.

Genuinely a terrible business. After installing the wrong oil filter my friend brought his vehicle…read moreback in for a correction. They said "f**ck veterans and f**ck you" to my friend.(who has been a patron for years) the company isn't worth your time and david the owner is a sorry excuse of a human.

Excellent service and friendly staff. Highly professional, these folks know what they are doing…read more Beware of the Trumptard with a sign, he's an idiot and should be institutionalized. #FDT.

We went to a different location but since this is a chain you still need to know…read more Mavis Tires & Brakes We've been to Mavis now for tires and brakes thinking they would be good because they seemed to be professional. Here's how it went: The Good: -- They are professional. Each interaction with the people was good. They are helpful, explain what they are doing, and answer all questions. -- The service is relatively fast. -- Waiting areas are pretty clean. -- Easy to schedule an appointment online. I got one for my brakes same day. -- Decent selection of tires. The Not So Good: -- Expensive -- Expensive -- Did I say expensive? Let me qualify this. -- Tires are about 50% more than a place like Walmart or Costco where you will get a similar product with no noticeable difference and similar warranty. -- I got my brakes (all 4 wheels) done about 2 years ago at a different shop for about $800. Mavis charged me $1100 for 2 wheels! -- you can go to auto zone and get all the parts they used for about $450 vs the $670 they charged me -- Labor is a set price for working on a set part. It is NOT per hour. $416 for labor that took a total of 1 hour and 20 minutes. To put this in perspective, that is the same as a junior airline captain. Bottom Line: We went to Mavis out of convenience and necessity. We will NOT be going back. Save your money and go someplace else.

My car was towed and dropped over night! My flat tire was repaired and ready by 10am! Excellent…read morecustomer service! Accommodating to customers! Very friendly staff!