Top-notch service -- quick and helpful! I highly recommend! Rick's did a fantastic job on a rainy…read moreday!

This company is one of the reasons Louisiana pays such high insurance premiums. they are either…read moreincompetent or crooks, probably both. Facts: 1. my friends family member was killed in a car accident and Rick's was called from the police list to pick up the vehicle. 2. when my friends family tried to get access to the vehicle Rick's employees said they needed a power of attorney access the vehicle without the owner. they told the employee that the owner was killed in the accident and the employee said " I know, Im sorry it's the Law". 3. in the state of Louisiana ( and in almost every other state) even if you have a power of attorney once the person granting the power of attorney dies the POA is no longer valid. it expires when you do. 4. in the above circumstances the car insurance company can give authorization to the family to access the vehicle to collect the family members belongings. My Opinion: 1. if this company did not know that the insurance could authorize the family the access ( which we got access the same day we called the insurance by advice from the state troopers office) then they probably shouldn't be on the police list to get these calls. 2. i believe they did know this rule and knew that the insurance company was paying the bill so the longer they have the vehicle the more money they can squeeze out of the insurance company because they know its a guaranteed payday for them. the insurance company was waiting for the family to let them know they got everything they needed out of the car so it could have it towed to a salvation yard and Rick's knew this and managed to get over a week of storage paid for for no good reason. And Louisiana residents wonder why we pay high insurance premiums its crooks like this squeezing insurance companies for all they can get that drive up our premiums. 3. once my friends family is done grieving i hope they file a complaint, this company should not be on a police call list if they don't know how to handle an accident in which the owner didn't survive. 4. put a note in your car of who you want to tow your vehicle if you are in an accident and are not conscious so crooks like this company cant take advantage of the situation. So i have read someone of the other reviews and seen Rick's snarky replies to some of the reviews so lets have it Rick's, explain this situation away or give some snark answer as to how i am wrong that you didn't take advantage of a horrible situation for my friends family.

Driver was on time, got there did his job, fairly priced, especially since it was pouring and the…read moretruck wouldn't start for anything. He was polite and got it up there without the slightest complaints. I think his name was Brian. Thank you sir

this guy should not be aloud to be in business. my friend used him and he ghosted her for a long…read moretime then finally got her van back and the hood latch was broke and looks like he went through the inside of her car. after all said and done, he was a complete ASSHOLE whenhe returned her van!!! DO NOT USE THUS JACKASS!!!!

Great tow company, very helpful staff and at a good price…read more My truck stalled out while trying to cross the train tracks. They showed up and pushed my 1 ton off the road then hauled it to a mechanic, that the dealership recommended, about 50+ miles away, the next day.

Great Service! Very Professional! Very Friendly. Had to…read morehave my pickup taken to a shop.

I called Glenn's towing to transport my vehicle to Costco and they were promptly there within 20…read moreminutes of the call. I had called another towing service and was advised it would take at least two hours. The man who towed the vehicle was courteous and professional. The cost was very reasonable ($100). I would recommend Glenn's to anyone who needs a prompt, professional and reasonably priced tow. Ed Marquet

We had our Ram 3500 long bed truck along with our 33 foot camper "stuck" in the yard after over a…read moreweek of rain. My husband had serious concerns about how the "hook up" would happen and making sure no damage was done as the recovery pull was done. Wish I remembered the young man's name who came out....he did an awesome job. He listened to all of my husband's concerns, made a suggestion and everything proceeded with no problems. He even stayed around and helped my husband get the camper backed up into our garage. Would definitely recommend then and would use the company again! Thanks for the great service!

On time worth it told me what I asked for...I'd recommend business to friends an family...I also…read morewould like to ask for a quote on fixing my problem with the vehicle. If possible contant me at 337 561 8541 please thanks you

From the owner: 5 years in business servicing scott ..specializing in engine repairs & transmissions we back our…read morename by IN & OUT. We travel to you and have 24/7 on call mechanics for when life throws a wrench in your plans.

I was at Henderson Louisiana broke down Devin told me to venmo him the deposit the pay the 100 in…read morecash when he got there we had the cash on hand but he said I had to venmo him $75depos so I found the company but he said don't send it to the company sent it to him personally well I'll send him the money I put the protection on it cuz I was sending it to a business which put it in a pending for his end he said he wouldn't come until I send him again I said I'm not sending you another $75 I sent it already then my husband found somebody else to tow it it so we just didn't bother with it but he won't he wouldn't like send my money back to me through venmo so now I got to dispute it I mean this is screaming scam for me but if not God forgive me but I still haven't received $75 and that was on the 11th so just be careful dealing with this company so say

From the owner: La Towing and Salvage offer Private Hauler services with unbeatable rates. We can pick up your…read morevehicle from Point A and drop it anywhere in the Acadiana region to point B for a low flat rate. This rate covers from Henderson Levee all the way to Jennings+ (east to west). Ville Platte to Pecan island North to South and anywhere in between for all the same low rate. La Towing Roadside emergency assistance is always on standby to lend a helping hand to anyone with roadside emergency. All these great services are available around the clock 24/7 for your emergency and non-emergency needs. Call or text now to book your appointment and as Always here at La Towing, Let us make your day Supreme.

Very polite, very professional, great service. Came straight from a different job. Would definitely…read morerecommend again

This man started calling me at 8 a.m. when my appointment was at 10:00 a.m. He asked what was wrong…read morewith my vehicle. I said I didn't know, it's my husband's vehicle that we're trying to get to the shop. He asked if I had a key and if the vehicle runs. I said yes. He said he would here on time. Then he called me at 10:25 and said he would be here in 20 minutes. Again asked me if I had the keys and if the vehicle runs and what is wrong with it. I gave all the same answers. At 11:34 he called and said he was outside. I went outside and stood there for 11 minutes before he got out of his truck. Asked me all the same questions and I said it was all the same as the last 2 times he asked. He said he wasn't going to argue. I said quote "Me either! Just take the truck!" His response was he didn't have to take my vehicle and drove off.

Tuesday night I was traveling southbound on i49. When I heard something weird. A second later my…read moretire pressure indicator came on. The next I heard it and felt it blow. Cruise control off. Emergency flashers on. Slowed down from 70. To 60 then 50. Tap the brake don't freak. It's ok. Hold on. Tap the brake again. Ease off the road. Keep it on the shoulder. Slow down. Slow down. Ok. Stopped. Put it in park. Breath. Dep Brest. Call 911. HELPPPPP!!!!!!! Body shaking. Fear rising. Louisiana states finest. On its way. Tire tool wrong size. Can't change the tire. Tow truck on way. Still shaking. Towed to the nastiest motel the baymont in Lafayette. Homeless haven. Check in. That was my night. The next morning. I called the hero's. Sweet man didn't mind my Cali gen at 7 am. Said they would get some one out with in the hour. And they did. The sweetest cutest young man by the name of Chance came to my rescue. He was up and under my truck seeing if he could get the spare down No such luck. But he brought me a tire. And watching him work with such professionalism and speed. Reminded me of my dad. Who weed tires. His hands were the hands of a hard working man. His entire deamor and manner was charm polite kind and empathetic. He gave me his card and said if I ever needed help no matter the time or day. To call. They would come to me. No matter where I was in the area. I felt as if I was finally safe and it reminded me of the service calls I used to go out on with my dad. And as a 60 year old female. That memory was worth the wait. Thank you. So much Chance for coming to the rescue of this old woman.

Fast Service extremely knowledgeable and professional! an excellent job. Excellent for roadside…read moreassistance. Thank you.

I don't know about if someone would call them. But parking lot stalking. Paying people $35 an hour…read moreto walk parking lots to see which vehicles have been there more than 30 mins to an hour. Outrageous. Then get this. My vehicle was in the parking lot which was less than 4-5 miles from there. Costs $300. During normal operations. Charge for a $21 fuel fee. $62 gate fee. Plus a few others. Sounds like price gauging to me. I literally was approaching my truck when they were hooking it up which was in a public parking lot. Driver was very rude. Threw me a card of where to pick up vehicle. Atleast hand it to me. My wife is a diabetic. We were going to truck to get her meds. DRIVER DIDN't CARE!!

Stranded from out of state and although I have to wait he came out and checked my vehicle to see if…read morewe could get it driveway! Amazing and appreciated everything. We'll be towed this late afternoon back home! Amazing and appreciated #jeepgladiator

I have to say Aimee is the person I will be going straight to, was in her office today while she…read morewas on the phone with insurance . Told her multiple times, beautiful like a poodle fiesty like a pitbull. Very impressed & very happy to have had her. She even recommend and gave me numbers for which warranty was my best option. she did not let them buffalo us and told insurance when they said they needed to speak to us that they will go through her first then she will let us authorize. Very Very pleased.

I had a new wheel and tire installed on a 2011 Mercedes E350. They put a lot of scratches on the…read morenew wheel. Also asked them to do an alignment. A lot of miscommunication between front desk and service department and lots of delays. When I got home I had another shop take a look at it. High End did it all wrong. That's how they treat people from out of town.