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    Robinson & Henry

    1.9 (79 reviews)
    Closed 7:30 am - 6:00 pm
    Updated over 3 months ago

    Services - Robinson & Henry

    Bankruptcy law

    Divorce law

    Family law

    Real estate law

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    Emails of me agreeing only to speak to her if a full refund is offered.

    Don't be fooled by the 5 star reviews in google. None of them mention winning an actual case. I retained this firm for an employment matter and paid over $5,000 in fees. During the course of representation, I repeatedly had to correct basic factual inaccuracies in my own case materials and provide revisions to key documents, including the demand letter. For a matter billed hourly, this level of inattention was concerning. A firm deadline of February 4th was set for a settlement response. When that date passed without movement, I was advised not to be concerned, despite the urgency of the situation. I continued to be billed during this period without measurable progress. After requesting prioritization and clarity regarding billing relative to progress, the firm chose to close my file rather than continue representation. Prospective clients should ensure they fully understand the firm's communication practices, billing approach, and litigation strategy before retaining counsel. UPDATE: This firm's level of dishonesty is unacceptable. When I initially requested a full refund for their lack of services, Terri Jackson-Waller stated in writing that she "could not guarantee a full refund without discussing the situation further." I agreed to speak with her based on the clear understanding that a full refund was the goal of the meeting. After that discussion, they issued a partial refund and then had the audacity to send an email claiming they "never discussed" a full refund. This is an absolute lie and a shady bait-and-switch tactic. They used the possibility of a full refund to get me to engage, and once they issued a partial check, they completely changed their story and claimed no such discussion ever happened. They are now trying to act like the matter is "resolved" to protect their reputation while they are still holding onto my money. Do not trust their professional facade; they are manipulative and will go back on their word the moment it suits them.

    really bad experience. todd itself is a good and knowledgeable person but when you actually work with the rest of the team. they don't have proper communication. i was promised to evict 2 tenants for a single fee of $2500 and once i was onboarded, they changed their mind and said we charge $5000 for 2 cases just for a retainers. not a big fan. wouldn't suggest them.

    DO NOT WORK WITH THIS LAW FIRM.
    Adam S.

    DON'T WORK WITH THIS LAW FIRM. DON'T WORK WITH THIS LAW FIRM. DON'T WORK WITH THIS LAW FIRM. I can't say it enough. This is the absolute worst experience with a professional business I've ever encountered. First of all, look at all the recent reviews. This company seems to be in a steady decline. Save your money and look elsewhere. Now I'm not trying to get in legal trouble writing this review (I've read they go after people that leave bad reviews), so I'm going to share only the facts of what transpired over the past year working with this company. In total, we paid nearly $50,000 on our case which was concerning a security deposit ($3000) and a demand for "damage" ($5000) which we ultimately were found not responsible for. We knew from the onset that we were not responsible for the damage, because we had the proof in photographs, so, even as the judge said in our final hearing, "this was a straightforward case". Now, why would we pay all of that money to the attorneys? Because the lease stated if anything went to court, the losing party would pay "reasonable attorney fees"....it just turns out that R&H do not bill you reasonably and our judge said so on record. He awarded us roughly $5000 of the nearly $50,000 in attorney fees, meaning that 90% of what R&H charged us was considered unreasonable. All the while, the firm continued to tell us that this should be an easy "win" for us. I don't know about you, but paying $45,000 out of pocket to "win" doesn't really feel great and as a result, I no longer own a vehicle (had to sell it to pay R&H), and my business is in ruin due to a lack of capital. My entire life has been turned upside down because of a company that seems to prioritize profit over professionalism. Now let's get into the details of how the firm operates. First of all, we went through not 1, not 2, but 4 different attorneys throughout our case! Kayla, Ali, Dag, and Will, with the former 3 being associates of Kayla. Ali and Dag left without notice, and I can only imagine why. Will and Dag, to be fair, did a great job, and I don't have anything negative to say about them. They seemed to really care about us while everyone else at R&H just cared about the payments. Overall, it seems to be more of a systematic issue that results in the financial team calling over and over and threatening to close the case if we don't make huge payments within a short time window. We were just a week away from trial and they sent a notice of withdrawal to the courts (which cost us even more money) when we told them we'd be paying shortly, as we always did. We travel for work and we had to drive all the way back from a work event in South Dakota to sell my car in order to get to trial. Near the end, R&H seemed like the bigger enemy than the landlord we were fighting in court. After we won the initial case, as we knew we would, we had another court date set to determine reasonable attorney fees, as laid out in our lease. The Judge made it clear that 90 hours of billable work was egregious for a case this "straightforward". That is on record. There was a lot of talk about the average bill rate for attorneys and all that, none of which seemed out of the norm for this area, but the focus was primarily on the amount of hours being insanely high. Not to mention all the extra money we paid for erroneous tasks, the most extreme being us paying for their notice of withdrawals, all on our dime. We were also persuaded to hire a "attorney fees expert" for the final meeting in court, but ultimately he was not even allowed to give his testimony. That was a huge waste of money alone. So, after our ruling, we were obviously pretty upset to waste $45,000, so we scheduled a call to discuss possible reconciliation with Terry Jackson-Waller. On our call today, she was rude, talked over me, and cut me off multiple times. Essentially she said the Judge simply had an "opinion" on what "reasonable attorney fees" are, to which I responded "well, I plan to get the opinions of the Colorado Bar Association, the Office of Attorney Regulation Counsel, and the Office of Attorney Regulation Counsel. At the point, she cut me off once again to say, "we don't take threats" and hung up. So as promised, here is my honest review. I will be sharing this story far and wide to make sure nobody goes through what I just did. Thanks to all of this, my life is at absolute rock bottom. DO NOT WORK WITH THIS LAW FIRM. (Please note this is all my "opinion", this is not legal advice).

    just look at the start time and the actual time in the top right corner. unbelievable they would just ghost a potential client.

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    Didn't seem too knowledgeable even after asking the most basic questions. Maybe it was just an off day.

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    Thank you for allowing us to resolve your concerns with our service.

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    Ask the Community - Robinson & Henry

    Review Highlights - Robinson & Henry

    You will be very sorry if you have to have any dealings with the HOA.....

    Mentioned in 4 reviews

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    Waters Law Firm - Mr. Waters is a member of the Family Law section of the Colorado Bar Association.

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    From the owner: At the Law Office of John Waters, we are passionate about helping people - and it shows! We are a…read morelocal Denver firm specializing in family law. As custody and divorce lawyers, we know that one of the most important roles we play is that of listening. We work hard to understand your goals, and then we make it our mission to help you achieve them. Divorce is a complex and emotional experience. When you choose our firm as your family law attorneys, you receive seasoned counsel and a solution-based approach to family law matters. We are committed to providing you with powerful legal services in a compassionate, professional and cost-effective manner. Nothing is more important than family, and we know you have a choice when it comes to selecting the divorce or custody attorney who is right for your case. Our full-service practice includes: * Legal separation * Divorce * Custody and parental time disputes * Child and spousal support establishment and modification * Property division * Prenu

    Sherman and Howard

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    Katie Devries, as a lawyer for this law firm, representing my ex-wife, was caught conspiring with…read morethe magistrate assigned to the case. August 16, 2023 she was caught having pre-arranged the outcome and handling of a hearing. During this hearing, both Mrs. Devries and Magistrate Campbell, as an apparent attempt to keep all evidence off the record and to curtail all arguments and cut the hearing short, began claiming the entirety of the case was "hearsay." Things they claimed to be hearsay: Past motions filed. Transcripts from past hearings. Text messages from my son. Court-ordered parental evaluations filed into the case. Do any of these things sound like hearsay? After observing this obscene, grotesque display I thought long and hard what I had just watched. I shortly concluded I had observed a magistrate and an attorney having pre-arranged how the hearing would go. Then I thought "why would they think they could claim all these things are hearsay and I wouldn't realize they were lying to us?" It occurred to me that they probably had a strategy conversation in which they decided on hearsay rather than, say, "relevance" because they figured I'd know what relevance means and that they were lying and they figured there's a chance that I wouldn't know what hearsay is because it's a technical term? Every layperson knows what hearsay is. It's not a complex or esoteric term. Regardless, Mrs. Devries has been paying off judges, magistrates, and 3rd party professionals, then covering these bribes by entering them as billable hours. Thus. she is engaged in: Bribing government officials, racketeering, wire fraud, money laundering,...it is no exaggeration to say that Sherman and Howard is involved in organized crime. But I guess that it's effective to bribe judges for favorable rulings, so...Final note: Neither Mrs. Devries nor her law firm deny these allegations.

    Kara L. Chrobak, JD was efficient and offered excellent legal guidance to complete my divorce…read moreproceeding. A reflection after a very traumatic and shameful professional experience as a client with a Lakewood-Longmont law firm to get to Final Orders. Client xperiences with the prior firm that included abandonment by a lawyer who left the firm along with suboptimal legal advocacy and critical thinking skills by the "assigned" junior lawyer as well as convoluted and excessive billing. Kara and The Sherman and Howard Law Firm are a highly professional legal organization with excellent legal critical thinking skills, client advocacy and billing that is clear. A breath of fresh air to complete a straight forward divorce proceeding with a prenuptial. I highly recommend and endorse Kara Chrobak and Sherman and Howard Law Firm.

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