Terrible place for emplyment. Un-organized office while lacking in compliance and processes…read more Christina did not fulfill my employment contract that stated I would receive a busy season bonus. Never received health insurance and was under the impression it would be a long-term employment opportunity; however, Christina only used me as a busy season expert for 6 and a half weeks. The business seems to be failing and lacking in modern tax applications, processes, and electronic documentation. I would not use this firm for any services and I would advise anyone not to work at the firm.

UPDATE: Based on Christina's response, I feel inclined to write an update on the situation. As for…read morecomplaining from day 1, I never complained until an issue arose. After we caught several mistakes made by Laurie (another accountant at the firm), we let Christina know we had lost confidence in Laurie. I am not an accountant and it makes me uneasy having to fact check all my accountant's work. We thought we could trust Christina so asked if we could work with her directly instead of taking our business elsewhere. Christina agreed, but then essentially ceased communications, aside from one off emails promising to send a draft of the returns that night or the next day which never came to fruition. After a complete lack of communication for months on end, the day taxes were due we received an email from Christina with a draft of our return, which included numerous errors due to a lack of attention to detail. We were forced for file an extension and penalties were incurred based on this. Our taxes were finally filed in June 2023, and upon review by a new accountant numerous issues were identified that we are still to this day dealing with. Based on these numerous issues and the complete lack of communication from Christina and her team, I filed a report to the Virginia Board of Accountants who immediately opened an investigation into her activities. The Board ultimately closed the investigation after a two month long investigation, but contrary to Christina's response did not find that I made any false statements (confirmed via a phone call to the board today)--while the issues did not rise to the level of a professional ethical violation, they made our lives extremely difficult and frustrating for months on end. This clearly is not a one off issue - the numerous one star reviews show that these issues have been prevalent for years.