Well it took a while, mostly because I had to ship my computers one at a time, but I just now…read morefinished cycling files between my three 2009 Imacs and three 2010 Macbook pros, which Bill refurbished, and I have to tell you, they are running at twice the speed as when they where brand news, and not once did I run it a problem or issue. So to say Bill more then delivered on his promise to get my computers all working and talking to each other would be an understatement. What made it hard for Bill is they all had to run Snow Leopard as most of the software I use to run my newspapers only runs on that, and there is no replacement that runs on later computers. So Bill had to blow out some old cobwebs and pull some tricks out of his hat that only a former Apple Genus Genus knows. Add in years of less then stellar cloning of cloned hard drives, and you could not blame anyone if they laughed at you and told you to go away. But Bill didn't. He identified and fixed issues that I didn't even know I had ... and in doing so, set me up with a system that I know will outlive my days running a newspaper. My only concern is what do I do with these beauties once I do shut down the paper - they are running too well to walk away from! And least you ask, Bill' did all the work for a fraction of what I expected to pay. It was the best money I ever spent!

excellent service...very easy to work with..outstanding results on the repair. I would highly…read morerecommend Bill to repair your Mac

I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.

Mad Macs has more than surpassed my expectations once again. They were quite accommodative and spot…read moreon in helping with a computer task at a reasonable fee. They were extremely supportive and patient to me, an older dinosaur.

The Mad Macs team regained my seriously flawed iPhone service with the leading telephone internet…read moreservice in my county. Mad Macs earned my confidence with persistent, kind, thorough, and professional service. I found Mad Macs trust-worthy.

****This review is for the Albany, NY store****…read more I brought my PlayStation 3 into Computer Answers for a diagnostic and estimate on April 20 because it was not accepting discs. I was told that they would call me with the dianosis and estimate after they had looked at it, would which take at least three days. When I hadn't heard anything in a week, I called, mainly to make sure they had my correct phone number. Again, I was told that someone would look at it and get back to me shortly. Okay, fair enough. A week later, after hearing nothing, I called back. I was told that the tech "has it on his desk" and would get back to me. THREE WEEKS LATER and nothing. I called and spoke to the tech. He said he would look at it and call me "later today." That was on a Thursday. By the following Saturday, I hadn't heard back, so I went in and asked them to just give me the PS3 back. The story is also dirty and the work area is a pile of junk, electronics, and random parts. Other people have mentioned things being lost and broken and I can see why. Your millage way vary but if I were you, I'd take my electronics literally anywhere else.

I worked w Brendan and Alex. The guys here are honest and won't take you for a ride to get your…read moremoney. This is what I was looking for. unfortunately, my laptop is not able to work anymore but I was thankful for going to them. In the future I will continue to do so for other electronics! Great job guys!!!

Jay is absolutely the best service technician I have ever had the pleasure of using! He went out of…read morehis way to find me the exact OEM screen replacement I needed for my phone and even gave me an opening to have it replaced at his house on a Sunday afternoon! I will definitely refer him to all my friends who might need any kind of electronics service. Once again, he is by far the best! Art S.

I didn't even know a phone could crash! 1 hr and 10 min drive to the most amazing person, Jay, to…read morethe rescue! He was able to restore my phone back to working order(after a full charge) perfectly. Pricing is amazing as well, not taking advantage of an old lady not knowing a thing about cell phone repairs. I can't recommend him enough, worth 10 stars!

Great service at a fair price, would use him again for screen repair if I ever needed it.read more

Really bad, broke my phone and had me go to another repair shop. Was too expensive and wasn't…read moregreat. Never called back aswell.

Have been a Hart's customer for years and had great service from them the whole while. They have…read morecome through for us when we needed a delivery on short notice, when something went wrong with our system, multiple times. Will continue to use them for our oil needs for years, great people and a great company!

Set up an appointment for service. Service time came and went, no technician. I called Hart's and…read morespoke to a very nice lady and rescheduled for the next day with an apology. Hour or so later JAY called me and told me he cancelled the service call because I haven't purchased fuel from him in 3 years. JAY never called prior to cancel or try to sell me fuel to have the the service done. JAY let me sit around for 4 hours without at least a courtesy call letting me know that I HAVE to buy fuel from him in order to have my furnace serviced. JAY also let me know if I called for emergency service at 2 am he would tell me to call someone else. I called Hart's because the techs are friendly and professional unlike their boss, JAY HART. JAY will never get another penny from my family. JAY needs to understand his employees and customers make the business, not him. Must a big oil tycoon now.

Always go to Earl B Feiden's for appliances. Got our oven, and refrigerators there. Always good…read morepurchase, would come back again.

Repeat customer here. I have found Feiden's to be a solid company that sells excellent brands with…read moregood service. They are super good at communicating and showing up exactly as expected. Thomas and Jamie did a great job installing my washing machine today. Thank you so much!

I would not recommend ANYONE choose this business. They take advantage of Elderly people. They…read morecharged me 300.00 for a new hard drive and said everything would be in working order. Two weeks later, there was a Windows activation error and they said I would need to call Microsoft. This company does not stand behind their work.

I have purchased two laptop computers from Computer Answers in East Greenbush. I am a twice happy,…read moresatisfied customer. Do yourself a favor and stop in here if you are in the market for a computer. Get local service and support, get a good product at a good price, and support a local business. Computer Answers is located in the corner of the Price Chopper/Columbia Plaza strip mall on Columbia Turnpike (9&20). You may not have noticed it, but it is worth seeking out. Bright blue LED lights are now installed around the shop windows to help draw your eye. Inside, the store itself is a no-nonsense tech-oriented shop that skips the mood lighting, Muzak, and other frills. What it offers instead is excellent service for computer sales, repairs, and upgrades. Computer Answers offers good values with a selection of refurbished desktop and laptop computers with warranties at good prices. So, why buy a computer here, instead of online, for from a big retail or a Big Box store? Here is my first hand experience as a reason: I was helped with my purchase decisions by Kevin who works in the shop during daytime hours. Kevin was extremely knowledgeable and helpful with information about the computers offered for sale. What differentiates Computer Answers from the normal retail store is on-the-spot personalized service. I wanted to upgrade the laptop from its standard 4 GB of memory to 8 GB. Kevin quoted me a great price, and 10 minutes later, two name brand 4GB memory boards were installed in the laptop.. Kevin pointed out that the 32-bit OEM version of the Windows 10 operating system installed on the computer could only utilize 4GB of memory. So, Kevin is upgrading the the operating system to the 64-bit system so that I will get the value I paid for for the memory upgrade. Thanks, Kevin. I don't think a Big Box store would offer such knowledge and service. Oh, yeah, and Microsoft Office came per-installed and registered on the computer. That's not a 30-day trial either, that's usable software included in the purchase price. The shop offers a 6 month warranty with a computer purchase, and up to three-year warranties are available if desired. They will also migrate files from your old computer to your new one as part of the purchase price. I heartily recommend that you check out Computer Answers in East Greenbush as part of your research when shopping for a new computer. I am glad I did.