My 5 month old SUV was damaged when an inattentive driver hit me in the rear. Dealing with their insurance company was a pain. But the repair facility was a very pleasing experience. When I told people at my job what had occurred, several recommended Rob's Auto Body for the repair. So after the at-fault driver's insurance company conceded liability, I went to Rob's for an estimate. The gentleman who estimated my vehicle was very professional and thorough. To the point, he explained what he believed the damages were, but would not provide a final assessment until they could get my vehicle up on a lift. The down side, because they are so popular, and my vehicle was drivable, the first available appointment they had was six weeks from that date. I agreed wait and let them do the repairs. Prior to me dropping my SUV off, they called to verify my appointment. This also verified they had all the parts in stock. And even though the insurance company had approved a rental car, they contacted both the insurance company and rental car company and arranged for them to pick me up at their shop. They called me with any questions, and updated me on the repair. My vehicle was ready on the agreed to date, and the job was excellently done. The replaced parts fit as well as the original parts did. And you cannot see any difference in the paint. The application and color matching is factory appearing. Even the cleaning and washing after the repair was flawless. I'm picky, but I could not find a smudge, streak, or water spot on the entire vehicle. No Mia aligned panels. No orange peel in the paint. I know American made vehicles, but I'm not a auto body tech. I have no idea what good body work should cost. But of course I received a copy of the estimate and bill when I picked up my Durango. The cost appeared to be quite reasonable. And the bill was very detained in explanation. When leaving, I was going to take the rental car, with my wife following me in our vehicle. Jeannie at Rob's asked for the keys to the rental. She advised, we will call and have them pick it up. I was OK with that also. If you or anyone you know of needs good quality body or accident repair work completed on a vehicle. Give Rob's the opportunity to look at and make your vehicle right again. read more

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If I could give zero stars, I would. Absolute joke of a business. I dropped my car off Monday morning and was told I'd have it back by the end of the week at the latest. I called Wednesday for an update, and they said "just needs to be painted and dried, should be good to go this week." Cool, right? WRONG. Thursday rolls around, and suddenly I get a call saying the bumper is no good and the car won't be ready until next week. Excuse me?!? The bumper was destroyed when I brought it in--how did they JUST NOW realize it needed a new one? Are these guys even looking at the cars they're fixing? And to top it all off, they won't even give my car back to me because apparently, there's no bumper to put on it. Unreal. I've been lied to, strung along, and left without my car for even longer than expected because of their complete incompetence. DO NOT bring your car here unless you enjoy broken promises, missed deadlines, and absolute frustration. STAY FAR AWAY FROM ROB'S AUTO BODY. read more

When you're on your way home on a dreary rainy day and get hit from behind turning into your road, it's not a good thing. Not knowing who to call adds anxiety and frustration into the mix. Rob and his son came out right away to get my damaged car off Highway 90 before anything else happened. JR went to work promptly dealing with insurance, parts, and repair logistics. Gerrilynn was awesome about communicating the progress and is a lovely person who was always upbeat and helpful. The car is now finished. And, it looks like nothing happened, and at the promised amount, which was awesome. You always need a team like Rob's in your corner when navigating something significant, such as an accident repair. I am beyond pleased with my outcome and would give them 10 stars if I could!! read more

This is a rating on customer service only the work has yet to be done. Wife backed into a tree and dealing with the insurance company so far has been a little confusing. Went to the shop for an estimate for the work and damage this morning and was greeted by none other than Rob himself. He came out and surveyed the damage very thoroughly and delivered and estimate. He explained every step that will happen next and left no question of what to expect. If the work matches the service I have received so far it'll be stellar. read more

I had my wifes Tahoe at this body shop which was recommended by a friend as we wanted some paint work done, they did an amazing job and we are really happy with the outcome, they did a great job. Took a little longer but this was because they said they wanted it done perfect. Great place, would strongly recommend them. read more

Excellent customer service, efficient communication, low prices, and great body work - would definitely go again and would recommend!

Took my wife's car there after someone backed into it based off of the company's reputation. The owners are amazingly nice and they did a fantastic job on the car. I'll never go anywhere else. read more