I've had good experiences at the 4th Street location, but happened to have more errands on Prairie…read moretoday so I went in search of new wiper blades. Lon helped me pick the best brand in my price range, without pressure to pick the top of the line item, and installed them for me. Service was quick and friendly!

I had to go in to exchange some parts that were the wrong size. Pablo was so polite, and made sure…read morewe dotted the i's and crossed the t's to get the correct thing. The other young woman was veryhelpf as well.

Great customer service, one of the workers there,Steven, helped us and saved us a trip a trip to…read morethe mechanic, without his guidance we wouldn't of gotten out of our predicament we had, he even came out and helped a couple times. Everyone here knows they're stuff and I would strongly recommend this autozone to anybody who needs help.

Hi my name is Alija, I'm not that great with technology so my son is posting this review for me. I…read morecame in earlier and a Gentleman named Zach who helped me return a Battery charger that was defective. He was very respectful and resourceful, and I appreciate the great customer service as it is hard to find. Thanks Zach!

This store and its staff went above and beyond the repair call of duty. My daughters car had a…read morespline groove belt idler pulley destroy itself on a 1.5 hour drive to a family gathering in Roscoe. She popped the hood and found pieces of it in the engine compartment. Told me, her father, at 5:00pm on a Saturday what she heard and found. Together ! After yelping auto parts, called this store and spoke with Joseph, he put me on hold to see if he could find someone to do the repair.. said yes, and he had the part. When we got to AutoZone the repair guy said he was too busy. As we were getting the part, the store manager said it was on his way home and would do it for free. So there we were Jimmy and I working away, when a sudden rain storm comes flooding down on us, but we were finally successful in getting the stubborn idler replaced. BTW, Volkswagen didn't make the task very easy in the two hours it took. Yes in my shop or a service store it would have taken less time. We had neither. I could not have received better treatment, or caring by the staff and the manager as they went way above the call of duty, working on the car on the side of a residential neighborhood in the rain. My daughter, wife and I cannot thank them enough for helping us get her car back together last evening. I will be forever grateful...Special thanks to Jimmy, who after work spent time unselfishly helping us instead of going home to relax and enjoy his evening. Thanks again guys!

I greatly appreciate that Advance Auto Parts offers the installation on the purchase of new car…read morebatteries. I would like to personally thank Zach for the installation of my new battery and for his recommendation on what battery to purchase. Zach's expertise in installation of the new battery was very professional and I could see that he takes pride in doing a good job and in doing it the right way. He truly cares about his customers. I am thankful that Zach was there to help me today. This happened at store #04201 on 224 Prairie Ave., Beloit WI.

6/17/24 Gloria at Prairie Ave…read more I took in an online order to return because even though it said online it would fit my truck, it does not. Gloria said I needed a barcode to return, logged into account on phone and pulled up the order that had a bar code. She could not get the order to pull up so said I had to come back in morning to let her manager take care of it. Told her I would not that I lived out in the country on other side of town. She kept insisting there was nothing she could do and I needed to come back in the morning. I asked if she was going to reimburse me for my time and gas and she chuckled and said no. I told her I was not coming back in the morning and to call someone to figure out how to return it. She said no and that she was refusing me service and I needed to leave. I told her I would be contacting corporate about all of this. I told her that we have been long time customers and have spent a lot of money at this store and we would not be shopping with Advance Auto every again. She stated well I've been here for 3 years and I have never seen you. I replied, well (named a specific prior employee) that used to work here years ago and before I could finish Gloria shouted out oh you mean the one who got fired for stealing. Did she just really say that to me? I then asked her for her name because she wasn't wearing a name tag. She yelled back that she didn't have information for corporate. I said I didn't ask you for corporate info I asked for your name. In which then she gave me. She then told me to leave again in which I did and stated that it shouldn't be a hassle for me because she doesn't know how to do her job. I went to the 4th street store and showed them the exact information I showed Gloria and they had no trouble doing the return. Upon leaving the store the lady cashier asked me if I was the one who tried to do a return at the Prairie Ave store. Apparently Gloria called over there and told them I was trying to do a fake return, that the information I had was not valid. How dare her talk about me like that. Mike at the 4th street store and the lady that was there were very kind and professional.

This team excels at what they do! My daughter and her friend had a blowout on the interstate with a…read moretrailer. The dispatch team routed a driver to the site within 30 minutes through heavy traffic and got them out and towed to a site for repair in no-time. My daughter said she was relived once the driver showed up and handled the work like a pro. Highly recommend!

Very prompt and courteous. Josh was outstanding. Thank you! Will definitely refer to all our…read morefriends and family!

I've taken my cars there for the last year and have been super satisfied with the workmanship and…read morethe Price!!! I live 45 miles away and will make the drive every time because of their honesty and knowledge. If you're not going here for your automotive needs you are missing the best!

In and out quick and great service. Car works like a charm afterwards. Did brakes and a tune up…read more Would recommend to family and friends....highest praise one could give. Super knowledgeable and patient with any questions I had.

Shipping took a month but my 3rd member works. Price was good too. Shipping was understandable…read morehigh

Very Poor customer service, doesn't not specify on website that the G body 8.8 swap kit if for…read moremustang rear ends only. Then no help with getting the problem figured out, just replied, "not going to work", wants 20% restocking fee and me to pay shipping to return the item. Over $100 to return an item that takes $5 to pay someone to put it back on the shelf, as if he didn't make PLENTY OF PROFIT off the kit I purchased, and then RESELL the SAME KIT for the SAME PRICE and double profits. Just like I was told, they only care about big paying customers and his logo on fast cars! Would not recommend for a garage build call other companies first!!!!

Always great service and communication. Highly recommend…read more They are very knowledgeable.

A great group of guys, I would highly recommend them for any auto repair jobs. Always honest and…read moredependable. I have been taking my vehicles there for over 30 years. I am from Beloit.