The gentleman at J & S Auto was very helpful and assisted us in finding out what the problem was…read morewith our car as we were very far from Ohio. He was able to tell us that the electrical problem would not affect the car driving but to make sure that when we got home to call the mechanic to fix the electrical problem.

We were on our way to The Dells when we had brake trouble. I googled car mechanics and J&S were…read morethe closest ones to the gas station we were at, so I gave them a call. They got us right in, were incredibly friendly, helpful and thorough, and they gave us a great deal on the repairs.

They flat out refused to work on my VW. I've driven by the garage on numerous occasions, and they…read morenever seem to be open Since they won't work on my car, no reason to consider them fir auto repair

Well Jr. was kind enough help me in a jam. My Alternator on my 2008 Nissan Altima V6 was going out…read more They took me in with no appointment right as they opened. Got my car in earlier then scheduled. Confirmed that the alternator is bad but admitted they couldn't do it due to some environmental restrictions. Nonetheless they re-charged the battery for me at no charge other than the 20$ to diagnose the alternator. So due to their kindness. I'll be bringing my car back on other things they can work on. Oh and Johnny on the spot with phone calls and not making me wait for information. Which helped me get it somewhere to get it replaced. Thankfully the re-charge was enough juice to get me to the other shop. Thanks Jr.

On time with appointment and done within 30 minutes Always…read morehappy with their customer service and work. Recommend them always

Absolute garbage company, with garbage practices. Booked through their online portal for tire…read morechange - I needed it right away and their website said they had availability 2 days in the future on Nov 6th - Perfect amount of time for my tires to be delivered in time so I ordered my tires from TireRack and had them shipped, set to arrive by Nov 6th They message me the next day (the 5th) to tell me my appointment has been rescheduled for November 17... I call and their rude manager makes me feel like I am the idiot because I didn't know those were only "appointment requests" and not actual appointments. He refuses to help in any way or show any concern about my situation that has been caused by his company. I needed tires installed immediately as my car is undriveable - that's why I booked with them - they had availability! Who has an online booking system for appointments that are actually only "requests"? And even if that is the case, who treats their customers like this when something like this happens? Suffice to say, Pete "the manager" did nothing to make the situation better and his smug attitude and refusal to do anything to help only served to increase my frustration and anger at the situation. This company screwed me over so bad, now my tires are being shipped to a business that I don't want to do business with. The entire situation is a nightmare now and on top of it I still don't have any idea when I will be able to get my new tires installed. Firestone Complete Auto Care caused this nightmare and refused to do anything to help fix it - run away from this place as fast as you can.

I was totally played by them. Aaron why did you do that for years? I had to take a second mortgage…read moreon my house..took my car to someone else & what CTR said was not right..there is nothing wrong with my car or tires

Had a bad bump with a center median I cut too sharply on a left turn... ripping into the bottom of…read moremy engine compartment. On Thursday, anticipated a 1 WEEK fix, and got flabbergasted (in the NICEST way!!) by a call on Saturday morning that the car was fixed & road tested!! 80+ miles later, NO issues! Cost seemed totally reasonable!! THANK YOU CTR (Center Ave) crew!!

This is confusing this location is now a Midas and FYI they are wonderful. Made an appointment…read moreonline, dropped my car, grabbed a drink and app next door and bam just like that I come back in one hour just like they told me and my car was just being brought down from its oil change heaven. Lickity Split, I paid and out the door! Friendly faces, prompt service and back on the road.

Stopped in to get a quote for rear brakes on my car. They looked at it and informed me that this…read moreshould be covered by my warranty. Haha, not with Volkswagen . My brakes were down to metal on the rear, and like new on the front. Regardless, local VW dealer said nope! Not covered. Went back to rock county muffler and brake, had it done in less than 3 hours. Full guarantee and 1/2 the price local dealer quoted Thus, my hat goes off to the fellows at Rock County Muffler and Brake. Thanks so much

Dan and Tyler at Freeman Alignment in Janesville are fantastic. Put a new lift on my Chevy…read moreSilverado and the alignment was WAY out of whack. They were able to get me in on extremely short notice, and went out of their way to provide me outstanding service at a VERY reasonable price. Would HIGHLY recommend to anyone looking for suspension and brake service! Great value and great quality!

They do honest work and give great customer service. What more do you need? Oh yeah - great prices…read more A couple of examples: I had a wheel vibration at highway speeds that seemed like a bad CV joint or bearing. Was prepared to drop big coin for a fix. I got a call the next morning - "you had a couple of lug nuts loose. We checked the studs for damage and all the others luge and you're all set. $40." Another time I took my car in for brakes. After 120k miles I was ready for a four wheel brake job. Nope, only the fronts needed new pads and the rotors were good just resurfaced. The backs were great after adjustment. Benefits of highway driving but still, no upselling and quality work. If I buy from TireRack or some other place online for tires, they gladly accept the delivery for me. Although sometimes they can get even better deals for me. Each time I was ready and willing to pay a lot more but these guys are honest and true. Only charged what I needed and a fair price to boot. This shop has been here since before I was born and if they keep this quality going - they'll be here long after I'm gone. No other tire shop compares. No, they're not open on the weekend but I'll gladly schedule around that to avoid the shoddy work from other franchises that are.