Good Men's Hair Cut ! Simple as that. Especially as a first…read morevisit. Brittany was great. Decent price, nice staff, clean space No mechanic or sport gimmicks or over the top "Spa" services. Glad to have found this place in NOCO Took some time a lot of trial and error (and sadly... mostly error)

Super dishonest & unprofessional behavior from the manager, Bre…read more I'm more unhappy about the way she handled the problem than I am about the stylist messing up. I would post a picture of the damage but unsurprisingly they've disabled that option for reviews. I recently came in and had a hairstylist "forget" to put barrier cream on my skin before applying permanent black dye to my hair. Not sure how that happens as it is such a basic yet important step. Well she ended up getting a crazy amount of dye all over my forehead. I asked her to please wipe it off because I don't wear foundation and can't just cover it up. Throughout the appointment she is wiping and wiping and irritating my skin & it was just not coming off. I was being a really good sport about it but inside I was getting really stressed out. Come time to pay, i wanted to ask to "talk to the manager" but i honestly just didn't want to be "that person" when I ABSOLUTELY should've made a fuss. The manager, Bre, could see the problem but obviously wasn't going to address it so I asked her hey umm, how long is this going to stay stained like this? She said it would be gone in the morning and starts giving me little "tips and tricks" to make it go away instead of apologizing and acknowledging that it should've never happened in the first place. I definitely should've received a discount or something, or AT LEAST an apology. Instead I paid full price, left a generous tip, and left feeling gaslit. As soon as I got home and looked in the mirror I could see the extent of the damage - that lady obviously knew she lying to my face when she said it'd gone by the morning. I called back frustrated the next day during the afternoon stating that it hasn't faded at all and that I have to go into work like this. I asked for a refund even if just a partial because this is unacceptable. Bre then doubles down giving me ideas on how to remove this and I said I shouldn't have to be dealing with this in the first place. She explains that she did have a talk with the stylist after I left about remembering to use barrier cream - meaning, SHE DID SEE THAT THERE WAS AN ISSUE, SHE JUST CHOSE TO NOT TO ADDRESS IT OR MAKE IT RIGHT WITH ME. She had the chance to make it right and she chose not to. She told me that next time I come in they'll remember to use barrier cream.. as if I would ever trust this place to do my hair this place again. It is now 3 days later and I still have traces of dye on my forehead. I know they're going to reply mentioning that they a $25 coupon towards next or (many hours after our phone call) to have me come in so they can try to wipe it some more but I'm not spending any more my time or money here.

Decent price for a decent haircut. I will definitely return for a trim. I love the decor and it's a…read morenice touch to offer a beverage. Located in the heart of downtown FOCO.

Bad experience here and it just kept getting worse…read more First I booked an appt with Jess a level 5 and who specializes in short hair cuts for 12pm. I put in the notes for someone to please give me a call with her prices as they didn't show up online. Someone calls me back a couple days before my booking to confirm my appt, but nothing about pricing. They never read the notes. Then, someone calls me again the day before my appt trying to confirm it for 11:45am. So, I call back to let them know that's incorrect but it goes to voicemail and I leave a message. Day of my appt, I'm called 2 hrs before my appt not to confirm my appt is at 12pm (nope they never returned my call) but to tell me my stylist is sick and can't do my appt. Not very professional in my opinion considering they want 48hrs notice or they charge you. I understand life happens, but we all have lives with things happening. Maybe be more lenient on your cancellation policy if you can't uphold it yourself. Now, I'm frustrated as they have poor communication, get details wrong, and cancel last minute with no comparable options and no other offer to remedy this. So, they cancelled my appt less than 2hrs before my reservation. Which is ironic considering they make it very clear on their website that they will charge your card (that you have to give in order to book your time) if you decide you need to cancel within 48hrs. On top of that, they offered to reschedule me with a level 1 stylist that specializes in color and long haircuts. Not comparable AT ALL to what I originally had booked. Then they tried to book me with the same sick stylist the next morning....so you couldn't give me more than 2hrs heads up that she was sick but you're betting that she'll be all fine to cut my hair less than 24hrs from now? Nope, not risking it as I've already had to rearrange all my plans because I work a lot and this was the only day off I could do. Very disappointed in how this all went down from start to finish and would not recommend booking here. Wish I would've booked literally anywhere else as they did nothing to help other than offer me the same sick stylist who'd probably just cancel again or a stylist who isn't specialized for what I needed.

Melissa from Bello Haven has went above and beyond to fix the issue. And worked on making right…read more Thank you for helping me out with this situation.

***just a little update. I filed a dispute over the charges and after the investigation, I was…read morerefunded. The owner refused to do the right thing and out right lied about the whole situation and I got all my money back, so she can't say my review isn't accurate*** Spent almost 1000 on hair that had to be removed not even 2 weeks later. This review is specifically about the owner Melissa Kelly/Higman. Just be advised the work you see online most likely will not be the work you actually get. The owner has reviews that state this removed. Horrible customer service and the owner will ignore you if you reach out to try and have any issues corrected. I reported them to DORA and the bbb and now have to go to court because the owner refuses to refund my money even tho all the hair they installed had to be removed within 2 weeks. The ktips they installed were painful and actually caused breakage to my real hair. I have spent almost another 1000 to fix what they've done in the past month. Owner can't ever admit to wrong doings and everyone who works here talks about the customers, if you think they don't talk about you after you leave jokes on you. Almost all the stylists that worked here originally have left because of the owner and the toxic work environment. If you are spending your money go somewhere that they will appreciate you and treat you kindly.

Alicia, once again did a fantastic job on my hair. I went to her with long shaggy hair, and she…read morecut, colored, and styled it exactly the way I like it. My hair feels good and looks so much better. I love the way it turned out. I was also able to purchase a few of the products that they had used on me. I was happy and satisfied when I saw my hair and what a great job Alicia did. Kim helped with my eyebrows and makeup! Very talented ladies! Overall I would give Alicia, Kim, and the salon five stars and I highly recommend them both!

Dakota got my requested cut exactly right, perfectly accounting for the waves in my hair for my…read moreLorelai Gilmore inspired cut.

Best haircut of my life & I'm 38 so I've had quite a few! Sierra was incredible. Such a relaxing…read moreshampoo, professional cut and she used yummy smelling products that left my hair feeling so healthy and delicious. She was so warm and I definitely will be going back!

I have been coming to this salon for about four years now. I always see Crystal and she does an…read moreamazing job. We always have great talks. They also sell the hair care and skin care lines that I love. Very relaxed and comfortable atmosphere and you know you'll be taken care of.

Avoid Jodie at all costs. I can't speak for any of the other hair dressers, but definitely don't…read moresee her. She is perhaps the most un-friendly person I've ever met and she absolutely botched my hair. It looks so much worse than it did before I came in. You would be better off going anywhere else

Loretta is amazing @ sugar waxing! She is very knowledgeable on how the sugar works to remove hair…read morein unwanted areas! Makes u feel comfortable

Julie is truly a gem. After my last hair experience (at another salon), I ended up with hair I…read morehated and terrible highlights. With my engagement photos coming up in a couple weeks, I was really nervous to try a new stylist but Julie made me feel comfortable right from the start of my appointment. She took the extra time to listen to what I was looking for and to make sure we got my hair to where I wanted. It turned out even better than the Pinterest photos I showed her, I swear! She was so kind and easy to talk to. I'm so happy to have found my new stylist and can't wait to see Julie again!

I LOVE Julie. I'm an older client with white hair. Julie does an amazing job of cutting my hair…read more She listens very attentively to what you're thinking about what you'd like in terms of a cut. She gives you honest feedback back and suggestions. She also keeps informed with latest stying and color trends and techniques. She is very personable and it's a pleasure to spend time with her. Book with Julie! You will be very happy with the results.

When I first went to Brenda, she knocked it out of the park and helped to repair a poor color job…read more I was ecstatic at having found her. Unfortunately, it went downhill from there. Each time she seemed overly preoccupied by her life dramas and was distracted from the job at hand. She messed up on the cut severely, as well as the color. After all the work to get the color right, she made it dark again. I gave her a few more opportunities to get it right, but the downward trend continued. She's an obsessive worrier focused on everything except the head of hair in front of her. The last straw was when she told me the price was $20 more than it ever was before. She quoted me what I typically give her with a nice tip. That's not professional. If you like to gamble, give her a try, but you better catch her on a good (non-drama) day.

I moved to the area a couple of years ago, but I've had trouble finding a stylist. I'm not…read moreinterested in trendy colors or styles and Brenda had all good reviews. When I called I was able to get an appointment only 10 days out so I decided to give her a try. Her salon is clean and she was friendly. She listened to my concerns and made great suggestions. She asked if it was ok to trim some damaged hair off before she started cutting. She checked in with me during the process instead of surprising me at the end. I made an appointment to fix my brassy color for the next week. She created a beautiful color that is the perfect fit for me. I'm so happy with my experience!