We needed Dryer Vent cleaning (overdue). Called the last place I reviewed and never herd back…read moreagain. They arrived, the price was right, and took them no time to clean up and go. Recommended.

We bought a house that likely never had the dryer vent cleared out and our clothes were just not…read moregetting dry, even after 3 runs in the dryer. I got bids from several companies through Yelp and ABS was the most readable quote. I got them scheduled and they showed up when they were supposed to do the job, they assessed the situation and got up in the attic to clean out the vent pipe leading to the roof. After around 30 minutes or less, the guys were done. Since then I have had ZERO issues with the dryer and should have gotten this done when I bought the house. Good service, I would use them again.

My elderly, large dog has not been well but she was getting better. Then things took a dark and…read moresmelly turn. I will spare you pictures of the "before" but believe me when I say it was horrific. Late last night I googled Stanley Steemer and the Winston Salem location came up. I got an online quote of $150 that would include one bedroom and one hallway. I scheduled an appointment for the very next day with an arrival window of 12-5:00. I called on the day of the appointment just to confirm. She was very polite, well spoken and helpful and we were all set. I opted in for texting and when they were on the way, I got a text with his GPS trackable location and name. Sawandi arrived around 1:00. He was all smiles and introduced himself. He came in, talked about what he would do and explained the after care instructions. He also said $150 is the minimum but there was enough room to add bacteria killing sanitizer and freshener. Yes please! I can't go in yet because it needs 24-48 hours to dry but it looks great and it smells clean, not even a hint of the previous odor. It smells light and fresh without being too perfumey. I took an after picture of a small section. I highly recommend this company and if you need anything done, ask for Sawandi Kirby. He was fantastic.

Got no stains out from the carpet. No stains out of the sectional which is also astronomically…read morepriced to clean. Was supposed to be deodorized and it smells no different. Pet odor still prominent. Go somewhere else if you want the job done.

These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

My technician, Daniel was incredibly professional and got the job done even after a couple of…read moreunexpected challenges with my home unit/wiring. The administrative staff was very accommodating and kept me up-to-date at every step of the way. They told me the price upfront and kept me informed of any changes along the way. They came out the same day on a weekend and followed up with me moment to moment after making sure that we had heat. (All this after another company came out and left us with no heat on a sub freezing night!) It's so hard to find impeccable service like this anymore. Thank you so much for your dedication and hard work. I highly recommend this company for the good value, service and professionalism and I will call on them for any future HVAC needs.

Someone I know used Steam Source to clean air vents for the HVAC. 750 sq ft condo, 4 vents and…read moreabout 7-8 total feet of pipe. She was charged $500.00 and after checking other places she was gouged severally. Thus they took advantage of her.

We called Steam Source on the recommendation of our contractor who had finished remodeling our…read morefirst floor. The young men from Steam Source who came to clean our air ducts were very professional and thorough. Aiden showed us pictures of the ducts before and then after their cleaning. Not only did they remove dust from the remodel, but also probably sixty years of dust and debris that had been festering in our ducts. Several of the returns looked as if a furry animal was stuffed in them. When they finished the cleaning, they steam cleaned our entryway rug since their equipment had rested on it. We were so impressed with their work that we have already recommended them to several friends.

Lint was floating in the air of my bathroom so I called Convenient Appliance - they said, it was a…read morevent issue and recommended that I call Dryer Tiger. They were right! Ken came, assessed the situation and fixed it. Lickity-split! There was no time wasted at all. Very professional, knowledgeable, effective and reasonable. I highly recommend them to anyone.

Great service! Knowledgeable and fixed my vent connection fast. Nice to still see some honest and…read morefair companies still around.

We've been using a competitor for a couple of years - a competitor that required us to sit for a…read moretotal 9 days during the peak of summer last year while we waited for them to come out and repair our unit - one of such issues was their fault. We got an alert Thursday night that our AC had been running more than 4 hours and the temp was increasing. We were scheduled to leave for the weekend the next day. Hawley Air had been recommended to us, so we decided to contact them to see if we could have them out on Friday before we left. I sent a text Thursday night and received a response Friday morning asking to call. I called and left a VM and got a call back shortly. The rep I spoke with was very friendly, got all our details and said dispatch would reach out to schedule. Jacob Gray and Steven Morgan were at our house within an hour. They worked quickly and efficiently, locating the issue on our HVAC, discussing our options, and fixing the problem. After fixing the issue they looked at every part of our system, both heating and AC, to ensure there were no other issues. They found nothing, and they ensured us we had a 30 day warranty on their work and review. I had a subscription set up with the previous company and we still got pushed to the bottom of their list when we had issues. I signed up for Hawley Air's subscription and they assured us that with their plan, we'll be moved to the top of the list if we have issues. I highly recommend Hawley Air if you're in need of a new HVAC company! I'm very impressed with everyone I spoke with and their prices were very reasonable!

Chase Johnson came to our house on June 6 2025 for summer maintenance…read more Chase Johnson was on time,his appearance and work was excellent Chase explained what he going to do,and he did it in a timely manner Chase asked did I have any questions The last person you see from a company is the impression you have from the company,Hawley Air should be very proud of Chase Johnson Thanks Chase Johnson

Did a great job was very friendly and price was reasonable. Quick scheduling. Carpeting didn't take…read morelong to dry.

Kevin came over and inspected my carpet and discovered the previous owners had dog stains that were…read morecoming up in with the heat and humidity. Kevin was able to come in and clean and freshen my carpet like new, no more stains, no more odors.

Amazing company Bryce provided excellent service…read more Great value for the services provided

I want to share my experience with Carolina Ductmasters so others can make informed decisions…read more After their work was completed, I later discovered that ductwork in my attic had been left disconnected. Over time, this may have allowed fiberglass insulation to be pulled into the system and circulate through my home. During this period, members of my household experienced skin irritation and breathing discomfort, which led us to investigate further and pursue repairs. The extent of the issue was not immediately apparent. When I raised concerns, communication was limited. The work appeared incomplete, and some equipment was left behind. Although I was told the entire system had been cleaned, the main trunk line did not appear to have been accessed. Management indicated that the issues would be addressed and mentioned possible refunds for service and replacement of some affected items, but these were not ultimately provided. I also requested proof of liability insurance, but it was not provided to me. Recommendations for others: * Verify liability insurance before hiring * Consider monitoring attic work when possible * Ask for clear explanations of what areas will be cleaned or serviced. This review reflects my personal experience and observations and is shared so others can be aware of potential concerns when hiring.

Titan Heating and Cooling provided us with great customer service and quality work! Ken and Chuck…read moreexplained everything thoroughly and answered all our questions. They were not pushy with trying to make a sale and we appreciated that as it gave us time to really weigh our options. We ultimately decided to go with them and very happy we did. They did an amazing job and cleaned up everything right after. We highly recommend them!

On July 4, 2025, we noticed the AC seemed to be getting warm. The next day (Sat.) I made 2-3 calls…read moreto people in Albemarle that I had used in the past. One had me leave a message (which was never returned) and others didn't even have an answering service. It was extremely hot and my husband and I are in our 80's. I knew we'd need service by first thing on Monday, so started looking online for places to call. I "discovered" Titan. Not only did someone "pick up" quickly, but apologized for not being able to come after dark on a Saturday! Titan was here first thing Sunday, quickly saw what part was needed and replaced it. I asked about a maintenance agreement and we now have one. In the Fall, they came back to Albemarle to check the furnace. I was shown a photo of a leak caused by poor installation of the furnace many years ago. That was repaired at no extra cost. We were not charged extra for either travel or "weekend service". I truly feel that Ken and Chuck want to make sure their work and service are top notch! And they are! I feel very fortunate to have found these young men to help us with all our HVAC needs!