Our new home had a Honeywell hardwired ac system that quit after a year, and we called up All About…read moreCare, since their name and number was on the control. They were quick to help us troubleshoot, and figure out what was wrong. I can't recommend them highly enough!!!

I recently had a heating issue in my home. I contacted All About Care Heating & Air to investigate…read morethe issue. A technician from the company came to my home and identified the issue. This was on a Thursday. A gas valve needed to be replaced. The technician replaced the valve and verified that everything was good and the job was completed. 3 days later I smelled gas in my house where the HVAC heater system is located. This was on a Sunday. I immediately called All About Care. The office was closed but I was directed to leave a message on their emergency message service and an oncall Tech would respond as soon as possible. I left a detailed message. No one from All Care responded to my emergency call. I called Piedmont Natural Gas and within an hour two technicians from that company came to my home. They notified me that found TWO GAS LEAKS. They fixed the gas leaks and notified me that they believe the gas leak was due the installation of the replacement gas valve. All About Care finally called me on the following Monday. They did not apologize for the serious health and safety issues their technician caused. I voiced my safety concerns and I was told quote "That is the chance you take when you work with gas." I have never heard anything so cavelier and unprofessional in my life. Please do not use All About Care Heating & Air for any reason. If not for the professional work of Piedmont Natural gas my wife and I may not be here today.You and your family's safety and life may be at risk.

Absolutely unacceptable experience with Eastbend. Our warranty company initially sent them out to…read moreinspect out our ac unit, and they claimed there were multiple leaks and beyond repair. With guest coming to stay at our home we reached out to a friend who charge the unit and got back running with no issues. The warranty company requested better documentation and photos to support Eastbend diagnose. Eastbend came back out and suddenly, their entire story changed- they then claimed the unit was "fine" and did not need any repairs. So which is it? Beyond repairs or perfectly fine? this level of inconstancy is very unprofessional and raises serious concerns about the accuracy and honesty of their assessments. Based on my experience, we would strongly advise other to avoid using Eastbend. We have zero confidence in their evaluation and would not use them again under any circumstances.

East Bend has the most impressive technicians with a wealth of knowledge and extremely personable!…read moreCalled on a Friday afternoon about no air conditioning and the team was here by Monday 10am and problem was resolved in less then 5 mins! We would highly recommend East Bend!! Thanks guys!

Action was able to come out immediately, gave me a fair estimate, and fixed my issue within two…read morehours. They left no mess and final bill was less than the estimate. I will definitely use them again, and highly recommend them.

The free estimate was perfect! That should the Industry standard…read more Our job was plumbing. Th two guys who came in to perform the work were pleasant, friendly and careful. And they finished the job more quickly than we expected. There were no problems that would increase the cost beyond the estimate. We could not be any happier!

Customer service horrible. Have been with them 24 years.. Canceled Service. Tried to talk to…read moreBilling 4 different time couldn't get to the correct person ti fix problem with my bill. Was contacted and problem solved.

Helpful service and Knowledgeable Technicians At affordable…read moreprices. What more could you ask for?

Came to look at our microwave. Charged us for the visit and parts ordered and never returned …read more Did not answer multiple calls and texts

Owner very unprofessional & poor communicator after falsely accusing consumer (wife) of cursing &…read morerefusing to pay after technician stated he wouldn't charge a trip fee. Owner very aggressive & unapologetic after showing his true personality to both me & my wife. Would not recommend.

I used Marshall for a number of years and they helped me maintain my unit that came with the house…read more They are competent with their maintenance. The last time they performed maintenance, they charged my card more than the invoice. I spoke with the owner and he acknowledged this error but instead of just returning the overcharge, I had to chase him down for over a month until he finally dropped off a check for the overcharge. This caused a lack of trust and I am moving on to another company because of this.

DO NOT trust this company. I have not received a billing statement for my service and needed…read moredocumentation for it. I called the company SEVEN TIMES over the course of 2 weeks and still have not received a statement. This should be a very simple thing, but I have been hung up on while on hold and given the run-around every time I call. I was even directed back to the technician that did the job and he said he has no ability to send me a billing statement. At the very least, this company's customer service is poorly trained, incompetent, and not trustworthy. Do yourself a favor and find a different company.

On 04/22/2026, I contacted QRC HVAC and Refrigeration to repair a reach-in freezer at my business…read more At the time, I did not disclose that I suspected the issue was the control board because I understood I would still need to pay for a professional diagnosis. I was informed their service charges were a $100 truck fee and $130 per hour with a two-hour minimum. Based on the nature of the repair, I believed a properly trained technician should have been able to diagnose and repair the issue within that timeframe. Google search also supports this. The technician spent approximately two hours diagnosing the freezer and an additional hour sitting in his vehicle smoking, which I was still billed for according to the invoice. At the end of the visit, nothing had been repaired, the freezer was not reassembled properly, and the fan was now making noise that it had not made previously. Before leaving, the technician asked me to sign his tablet simply acknowledging that he had arrived on-site. He stated that the company would contact me later with the diagnosis and repair estimate. On 04/29/2026, I received a call from Tom, who advised me "not to be alarmed" but explained that he had sent an estimate recommending replacement of the freezer instead of repair due to the projected repair cost. I informed him that after my experience with the service visit, I would not be using their company again, especially after being billed for time while the technician sat in his vehicle smoking. Tom stated he would pass my concerns along to the appropriate person. Approximately 20 minutes later, I received a call from Ashley, who assured me I would not be charged for the hour during which the technician was sitting in his vehicle. I also explained my concerns regarding the freezer not being reassembled correctly, the new fan noise, and the excessive replacement quote. The replacement estimate provided by QRC was $4,974 for a freezer that I found available elsewhere for $1,819 with free delivery. This represents a difference of over $3,100 for delivery, setup, and removal of the old unit, which I found unreasonable. Ashley stated she would investigate the matter further and call me back. Approximately 36 minutes later, she informed me that the company would issue a full refund and would send someone back out on Monday to properly reassemble the freezer and determine why the fan was now making noise. However, two employees arrived the following day appearing frustrated that they had been sent out and claiming they did not know why they were there. Their visit did not inspire confidence in the company's professionalism or communication. The reason I am now writing this review is because it has been over three weeks, and I still have not received the refund that was promised by Ashley after she spoke with her supervisor. At this point, I feel it is important to share my experience so that others can make an informed decision before choosing to use this company. Additionally, the repair estimate itself appeared significantly inflated. The repair should reasonably take one to two hours from diagnosis to installation and programming of the replacement control board. Instead, the estimate included seven labor hours, two truck fees, and heavily marked-up parts pricing. The control board was listed at $639 plus a $50 delivery fee, despite the fact that I was able to purchase the same part myself for $54 with free next-day delivery. Their estimate also included a $48 wiring kit, although the replacement board I purchased already included everything necessary for installation. It is important to note that the control board and all wiring connections are clearly labeled by the manufacturer, making installation straightforward for a qualified technician. Had the company honored the refund they promised, I likely would not have felt the need to publicly share this experience. I will be providing supporting photos and documentation so others can review the information themselves and make their own informed decision regarding whether to use this company. If the refund is not received within month of the charge, I intend to dispute the charges through my credit card company. And then will leave additional reviews like this one. Please feel free to share with the company and maybe they can learn from it.

QRC replaced our old, outdated system in only a couple of hours and arranged a payment plan for us…read morethat has made all the difference in our physical comfort and mental peace of mind. Our power bills have been cut by over 65%- a huge blessing as we have saved hundreds of dollars in only a few months even with the new payment and I would recommend them to anyone considering replacing their system! It feels good knowing we are helping support one of our local businesses, too. Overall, this has been an excellent decision for our family.

Great and professional, were not the cheapest but did quality work in a timely manner…read more Communicated throughout the process

When our heater went out early in the morning, I searched and found Blown Away HVAC..I called and…read moretalked with the owner, told him my issue and was surprised how quickly he came out and done his assessment on my unit. His quote and price was much lower than other services. Appreciated him walking me through the process and answering all my questions. Definitely took customer service to the next level, plus he was very personable. I will be using Blown Away HVAC upon future services.