Have been having issues for a couple months that others could not fix. Called PSM and they sent…read moreTyler. What a nice, knowledgeable, and thorough repairman!! He found and fixed the mystery issue!!! Will definitely call them again and request Tyler!!!

We have a two unit system at our home. The "newer" Trane stopped working on Monday night which left…read moreour upstairs sleeping quarters unbearably hot. A call to several companies on Tuesday resulted in no availability for several days. PSM promised to be there either later in the day or first thing on Wednesday. On Tuesday afternoon, I received a call from Kenneth confirming our appointment for 8:30am on Wednesday. Terrell arrived on time and was thorough in his inspection. Fearing the worst, I was pleasantly surprised to learn the service call and replacement part would only cost $150. I have NEVER had a tradesman come to my home for under $250. Don't let the name fool you. PSM is a reputable, honest business that will be my new go-to for any HVAC needs.

From the moment I first called Aspire Heating & Cooling of Winston-Salem, I was impressed. Amanda…read moreanswered the phone with her amazing personality and helped me get the perfect services scheduled for my mom's HVCA needs. The technicians who came out for the estimate were equally as impressive. Chandler and Josh took their time researching the issues with the current outdated HVAC system and making recommendations for improvements. It was evident that they were very knowledgeable, and I really appreciate how professional and personable they were. My family enjoyed just chatting with them and learning how a new HVAC system would be a benefit to us. We didn't feel any sales pitch at all. It was just honest information being shared by honest people and I love that. Josh was able to offer financingj options immediately and get mom's service schedule for the very next day. The three technicians that came to do the HVAC install did great work. Cade, Jaden, Jeffery, and Sales Rep. Josh we all very respectful of the property and professional when speaking with me and my family. I was really happy with this first interaction with Aspire and glad we decided to go with them. They offer an excellent warranty on parts and labor, and I already can see they provide exceptional customer service, which they commit to 100%. I look forward to seeing how great everything turns out once mom's new HVAC unit is completely installed. If you have any heating or cooling needs and want a quality service at a good price, I highly recommend reaching out to Aspire Heating and Cooling. When you call them, tell them Kindra Speech sent ya!

I have been a maintenance customer for almost 5 years. While they came out and cleaned the system,…read morethey always took the opportunity to try to sell me something. Recently, I had a technician out on a Sunday because my system wasn't cooling. He informed me that the compressor was "shot" and that I needed a new one. He followed up the next day with an almost $6000 quote for the compressor. I asked him for the part number. The part is 1500-1800 online. Aspire wanted to charge me $4000 for installation and refrigerant. I did ask them to send a comfort consultant to give me a price on a new unit so that I could weigh my options which they did with urgency. I had a second opinion on the compressor from another company. That technician showed me where there is nothing wrong with the compressor. It needed some refrigerant. Aspire is either incompetent with the repair or they were jacking the price up in order to sell me a new unit. I do not recommend this company.

On Sunday, Mother's Day, May 11, my brand new HVAC unit shut down ; the AC was on. Elliot Claus,…read moretech, was dispatched. It appeared the pump on the unit was defective. Elliot, after some extensive diagnosis, determined the problem was a blockage in the discharge hose, which had been used on the previous unit. Easy fix, much to my relief. And, much more relief to know that the new unit was sound! Elliot was very courteous and thorough. It was late in the day and very warm outside; these factors make such service remarkable.

We have used Gwyn for years with no complaints. Our house is over 90 years old so it made sense to…read moreset up a service contract with them and we have been very pleased. They are always professional and pleasant to work with and the technicians are knowledgeable, helpful, and personable. Highly recommend.

Our air conditioner stopped working on a really hot day. They got to us quickly and fixed it that…read moreday! Thanks you guys!

Our air conditioner recently stopped working. I've used Reedys several times in the past and called…read morethem again. The service person spent two hours trying to bypass the control board, It was working when he left but he said he didn't know how long it'd last until we needed to replace the board. That fix lasted about two hours and cost us $283.55. I again called Reedys, and the same technician came with a new control board. the cost was $650.00. the unit again worked when he left but ran for only a couple of hours. I called the service manager and he said he could send the same guy out and I decided I needed someone else. A friend who knows pumps and electricity troubleshooting looked at it for us. He found a clogged condensation pump motor. He cleaned it and the unit has worked fine since. I believe the service man doesn't know much about repairing the equipment or was running up a huge bill, The service manager said during a brief conversation that he didn't repair air conditioners. I wish I had contacted someone that knew how to clean a motor before calling Reedys. I've used this company many times but will never call them again. We spent $908.55 and nothing was fixed. For all I know the service man merely vacuumed the water out of the pan, which would have gotten the unit to run for a couple of hours.

Brawley Mechanical replaced a 20-yr old heating and air conditioning system in our home in…read moreAdvance/Bermuda Run. We first got estimates from 3 companies and for different brands. Brawley's estimate was by far the easiest to understand and their prices were very competitive. They were honest in their recommendations and didn't try to upsell us. Once we made a decision they acted very quickly. They got here when they said they would. They were professional, respectful, and did an outstanding job! We are completely satisfied and highly recommend them!

Sam recently installed new HVAC systems in our home. We had all AC and heat pump/furnace units…read morereplaced. After doing much research and getting quotes from 5 other businesses Sam was the most reasonable and fair for our needs. Other companies offered all the "bells and whistles"10 yr warranties but honestly if you are installing new efficient units you should not need to pay for warranty on units that in all probability won't breakdown within 10 years. Sam was prompt at answering our questions and worked with us to get us the right systems for our home. He installed everything in 2 days and was very neat and respectful of our home and property. The county inspector even commented on what a clean and neat install he did. The big name companies are not always the best to go with as far as bang for your buck. We highly recommend Sam Brawley for your HVAC needs. We live in Clemmons NC.

We had some issues when our AC unit stopped cooling and Eanes installed the unit prior to us…read morepurchasing the property. We called them and they were able to quickly get out to do a diagnostic. The tech, Charles arrived within the specified range and got right to work. He was able to quickly diagnose the issue and had the parts on hand to make the fix the same day. Their prices seemed comparable to others listed online and they even have some coupons on their website to help minimize the costs. Charles also went above and beyond to check on our furnace and ensure there were no issues there as well to keep us from having to pay an additional call out fee if there were any additional issues to come up.

I had a potential gas leak on my furnace. I gave them a call and they responded very quickly. They…read morewere able to get things resolved just as quickly. Very personable, kind and know their stuff.

Duggins installed a new HVAC system for us during a remodel several years ago. A little over two…read moreyears ago, we found out (the hard way) that there were multiple issues with the installation. A dam inside the air handler was installed incorrectly which led to major water damage inside the house (HVAC is in attic) due to water blowing down the main air supply duct and leaking above a bathroom. Secondly, this was not detected initially because the water shut-off switch in the overflow pan was wired incorrectly, so the unit kept running even though the overflow pan was filled to the drain level. To their credit, Duggins did replace the dam and duct insulation which was waterlogged, at no charge. Now, this summer, we experienced a similar problem, though the water damage was not nearly as bad, caused by, you guessed it, the replacement dam being installed incorrectly. Again. I cannot, in good conscience, recommend that anyone use them for their HVAC work, based on our experience. Nice folks, but their workmanship is suspect.

We've been using a competitor for a couple of years - a competitor that required us to sit for a…read moretotal 9 days during the peak of summer last year while we waited for them to come out and repair our unit - one of such issues was their fault. We got an alert Thursday night that our AC had been running more than 4 hours and the temp was increasing. We were scheduled to leave for the weekend the next day. Hawley Air had been recommended to us, so we decided to contact them to see if we could have them out on Friday before we left. I sent a text Thursday night and received a response Friday morning asking to call. I called and left a VM and got a call back shortly. The rep I spoke with was very friendly, got all our details and said dispatch would reach out to schedule. Jacob Gray and Steven Morgan were at our house within an hour. They worked quickly and efficiently, locating the issue on our HVAC, discussing our options, and fixing the problem. After fixing the issue they looked at every part of our system, both heating and AC, to ensure there were no other issues. They found nothing, and they ensured us we had a 30 day warranty on their work and review. I had a subscription set up with the previous company and we still got pushed to the bottom of their list when we had issues. I signed up for Hawley Air's subscription and they assured us that with their plan, we'll be moved to the top of the list if we have issues. I highly recommend Hawley Air if you're in need of a new HVAC company! I'm very impressed with everyone I spoke with and their prices were very reasonable!

Chase Johnson came to our house on June 6 2025 for summer maintenance…read more Chase Johnson was on time,his appearance and work was excellent Chase explained what he going to do,and he did it in a timely manner Chase asked did I have any questions The last person you see from a company is the impression you have from the company,Hawley Air should be very proud of Chase Johnson Thanks Chase Johnson