Christian exceeded my expectations! Their communication was top-notch, the estimate was fair and…read moreaccurate, and they handled a materials hiccup seamlessly. The installation was impeccable. Highly recommend them for any flooring needs!

Christian did an amazing job on our new house. He demo'd and disposed of the existing carpet,…read moreinstalled the new hardwood that we had chosen and finished the job ahead of schedule. His quote was fair, and my wife appreciated how organized and clean he left everything at the end of each work day. Highly recommended, I'll be calling him for our next job!

They did an amazing job in my kitchen. Both floor and back splash look great. Used them again for…read moremy bathroom floor, and again flawless and quick install.

I recently used Johnson Carpet to replace my kitchen and dining area flooring. I had not purchased…read moreflooring in many years so I needed to be educated on what was available and what would be appropriate for my purposes. Julie at Johnson was able to answer my questions and steer me in the right direction. The installers were marvelous. Efficient, friendly and did a beautiful job. I am very happy with my new floors. Carpet replacement next!

The customer service we received from Chris at Prestige Floor Covering was outstanding. The…read moreinstallers were polite and did a terrific job. The carpet looks beautiful. We would highly recommend.

Highly recommend! E's Flooring responded promptly and provided professional, meticulous work at an…read moreaffordable price. Thank you!

The crew showed up at the time specified on the work order. Three crew, all very polite, friendly,…read moreand very professional. They explained the process and the schedule for the day and followed it exactly. They took pride in their work and didn't cut any corners. I would say they were very particular about how it looked. We watched as they had to reach some very difficult areas to make sure it was perfect. I would highly recommend the PolyPro Concrete.Coatings to anyone. Exceptional work!!!

(I am in Grand Haven, MI, not California) **UPDATE AFTER…read moreOWNER REPLY** Your records do not reflect that payment was required because Jen would not put it in writing. She told Erwin that over the phone. It is very convenient that anything that came thru in writing were nothing but polite emails. The calls were an entirely different story. Erwin had called her 7-17, 7-20 and 7-29. She insisted this was a warranty issue, and warranty work could NOT be set up until the project was paid in full. We had NO plans to pay for it until it was corrected, and Erwin told her that via email on 7-14. Quote: "I will make this payment when our quality issues are resolved!" We certainly did NOT choose to pay the remaining balance with the hope that doing so would allow the repair to be scheduled sooner. We were forced to pay or the work would not have been done. So thank you for saying that I am lying. The repair was only scheduled once (after we paid of course) on 8-8. Nobody showed up, nobody contacted us to tell us. That left us feeling angry and frustrated all day. We later learned that the crew leader had a medical emergency and Jen was supposed to let us know. Of course she did not. Now the repair has been done on 9-18. It looks worse than before! The color is very light compared to the original sections. Pictures are included. Would you be satisfied if this were YOUR yard? This is totally and completely unacceptable. Now what are you going to do about it? DO NOT USE THIS COMPANY! We spent 32,000 dollars to have our pool area and patio coated. They showed us pictures of our color choice as done on other people's yards. Those pictures showed a perfectly beautiful smooth seamless job, and we were impressed. However, ours ended up with several areas being very lumpy, uneven and blotchy and you can even see concrete thru the coating in places. Several of their workers obviously did not have the training to know how to properly install the coating. The lead guy admitted that they had to come back, (this was on 7/13 - 7/15) scrape it off and redo those areas due to poor installation. We had put 12,500 down when we signed up. When they were supposedly "done", they sent us a bill for the remaining 18,500. We told them we were not going to pay them until they came back and fixed the defective areas. Husband emailed and called them several times asking about when they would come and fix the defective areas. All he kept getting were more emails with the remaining bill due. There was NO mention of any fix being scheduled. Finally he got ahold of a real person on the phone, who said this was a warranty issue (really??) and that we had to pay in FULL before they could start a warranty claim. So we had no choice but to pay in full. (major mistake as we knew it would be). And the scheduled repair day came and they did not show up! No call, no nothing. When my husband got a-hold of the person in the office, a Jen McNay, she ended up snapping at him, and she hung up on him. She had been snotty and condescending during each call. How's THAT for customer service?? Then on 9/3 they came back to fix it, but instead of scraping it off like they said they would do, they tried to coat it again over the top of the bad area. Not only did this make that section higher than the rest, it did not work. It looks worse than it did before. Totally unacceptable. Here it is 9/17, we are still waiting for the repair. They will not come during the week, only on the weekends. Of course here we sit, waiting and waiting for a repair of the job that should have been done right in the first place. Meanwhile we cannot close the pool. So that is costing us money having to keep it open. This has been nothing but a nightmare from the start! Avoid this company at all costs! You have been warned!

Please get as many quotes as you can before choose the right one. We chose this one and became a…read morenightmare. - The owner G doesn't communicate well. The worker will come one day and the job left unfinished for another couple days without any communication. - When we contacted G for updates, he gave many excuse, instead give us clear answers about the schedule - The quality of the work was inconsistent. One room would look great, while another had noticeable gaps and unfinished details. (We had to hire another company to redo that part.) - Make sure to get everything in writing before the project starts. Otherwise, you may encounter unexpected price increases partway through the job.

We worked with Vera Flooring for hard wood flooring in our home and they did a wonderful job. G the…read moreowner was responsive and easy to work with. The quote came back very competitive and G and his team went above and beyond for us. Highly recommend Vera flooring for anyone looking for quality work at a great price.

I have shopped at Northwestern many times over the years. Their service and products are the best…read more There is not another furniture store in Grand Rapids that even comes close. Amy helped us on are last visit. She is very professional with outstanding design skills. We were there maybe an hour and purchased two couches, two recliners, an ottoman, a rug and two lamps. Amy guided us through the process. We couldn't be happier with our new furniture. I have to add that the cost came in under my expectations! we will no doubt be back!!

They get two stars because they carry great furniture...but do you remember that store on Rodeo…read moreDeive that was mean to Julia Robert's in Pretty Woman, this is that place but they sell furniture, not clothes. The only one who was nice to us when we were shopping there was chastised in front of us by her coworkers; we decided to buy a very expensive chair from her. When it was ready, 9 months later, we had just replaced our furnace to the tune of $15k, and then our car needed $5k in repairs, and then my husband lost his job, so they generously allowed me to make monthly payments. Fast forward to a year past the time it was ready, a year of making small monthly payments that I couldn't afford with just my salary supporting the family of 4, payments that only added up to about half the full price, i got a call and was told I must pay the remaining balance or pay a restocking fee with the payments I've made so far. They said it was taking up space in their warehouse...its not a large chair, at all, a round swivel rocker, fits one butt...It's a great chair, but next time I'll go directly to the manufacturer, make sure these people don't get any of my money.

From start to finish working with Andy Vincent and his crew were "top shelf". they did an excellent…read morejob, were very efficient and considerate when reroofing my house.

American Classic Construction / Roofing Company IS a "family run" HOME-WREAKING Predatory Scam…read moreRoofing Company They put a new roof on my home October 2021. The crew was UNTRAINED inexperienced young guys NO trained person to oversee job! ***Roof crew was given WATER SOLUBLE sealant for the roof vents!!!*** All this WASHED AWAY EXPOSING GAPS allowing water in MY ROOF and creating leaks into my home for year!!! Still getting poured on with every rain!!! The crews did not scrape the old goop from under the furnace vent and after sealant washed away it left the vent with a gap allowing water to go into my roof! This created a ceiling water stain and hole in floor in front of the furnace!! ***Now the threshold is pulling away from door frame, wall damage!!*** When I called the company told them of the hole in floor, again sent inexperienced workers that did NOT completely seal up ALL of the voids and gaps left when roof was put on! Finally it was obvious to me this is A COMPLETELY SCAM COMPANY! I hired a certified experienced home builder / inspector company which found; 1. Stains and elevated levels of moisture in several areas which is a "conducive condition for wood-destroying organisms." MY HOME HAS BEEN WET SINCE THEY PUT THE ROOF ON! 2. "Manufactures recommendation is to extend starter shingles 3/8 to 1/2 past drip edge of roof. Both sides have areas that are either short of drip edge and does not extend". This SCAM Company did not even train or CARE that their crew knew HOW to the STARTER SHINGLES ON CORRECTLY! A simple half inch difference in training!!!! Which left BOTH SIDES of MY WHOLE ROOF EXPOSED! 3. Both air pipe flanges were too big and installed and chalked incorrectly! 4. Chalking Voids This SCAM family company were notified August 15, 2022 of roof leaking issues. NO RESPONSE!!! THEY HAVE INTENTIONALLY WREAKED MY HOME! This is a TRUE AMERICAN CLASSIC "HOME-WRECKING" family company! Last contact was September 21, 2022.