We worked with Vera Flooring for hard wood flooring in our home and they did a wonderful job. [[HIGHLIGHT]]G the owner was responsive and easy to work with.[[ENDHIGHLIGHT]] The quote came back very competitive and G and his team went above and beyond for us. Highly recommend Vera flooring for anyone looking for quality work at a great price. read more

Please get as many quotes as you can before choose the right one. We chose this one and became a nightmare. - [[HIGHLIGHT]]The owner G doesn't communicate well. The worker will come one day and the job left unfinished for another couple days without any communication.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]When we contacted G for updates, he gave many excuse, instead give us clear answers about the schedule[[ENDHIGHLIGHT]] - The quality of the work was inconsistent. One room would look great, while another had noticeable gaps and unfinished details. (We had to hire another company to redo that part.) - Make sure to get everything in writing before the project starts. Otherwise, you may encounter unexpected price increases partway through the job. read more

I highly recommend Vera Flooring surfaces. They do great quality work at a reasonable price. [[HIGHLIGHT]]G is amazing to work with and his team is super knowledgeable and respectful.[[ENDHIGHLIGHT]] read more

We had a very a poor experience. [[HIGHLIGHT]]Communication was especially difficult[[ENDHIGHLIGHT]] and the work completed was not great. Would not recommend. read more

I would encourage you to stay away from this company (Vera Flooring, owner is named G). My friend just wrapped up their experience with this company and watching them try to resolve things was just torture. In hopes that it can help shape someone's decision-making in the future, here is the facts of how it was dealing with them. Poor explanation of what work would be done (said they would "buff" the floor when water damaged floorboards were visible. A refinish job is what was needed, but this was not what they proposed. [[HIGHLIGHT]]Poor explanation of what they would provide vs what the home owner would provide.[[ENDHIGHLIGHT]] No written contract A 15% "cancellation fee" on an overpayment, when there was no contract [[HIGHLIGHT]]Poor communication of scheduling[[ENDHIGHLIGHT]] Poor work Didn't ask homeowner to remove baseboards, nor discuss baseboards, expansion realities with laminate Did not remove baseboards, blamed homeowner for not liking how it looked, told the homeowner to supply their own quarter round Steps did not have any kind of cap- a toe cap? I'm not sure what it's called. told the homeowner later they should have supplied it, thought leaving it gapped was a "finished" job Their "finished" work looked unfinished- stairs, baseboard baps, didn't cut under trim, etc. [[HIGHLIGHT]]Left work unfinished, didn't respond to homeowner's emails until a week or so later.[[ENDHIGHLIGHT]] **It could be that they subcontracted this work out, this is unclear as my friend was gone the day it was installed, as scheduled by Vera Flooring For general knowledge, when hiring a job out: Get several quotes. If a quote seems too good to be true, it probably is. likewise, sometimes quotes are high bc that contractor doesn't want to deal with the job- that's fine, but that's why you get several quotes. You should have a written contract, not just texts or emails Make sure they are a bonded, insured company and ask for proof Communicate deadline expectations clearly Make sure you understand what will be happening to the best of your ability. Do not be afraid to ask questions- it's your money, your house, you care the most. Check more than one place online for referrals/references. I don't want to bash a honest, hardworking person who is trying to better themselves. The trades are hard. But this company showed a lack of conscious, communication, and caused several months of stress. I'd encourage them to take some of the above points and learn from them, and in the meanwhile, I'd encourage any homeowners to keep looking. read more

[[HIGHLIGHT]]Highly recommend! I was so impressed with the service I received, especially considering we never met and did the entire transaction virtually.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I felt comfortable leaving a key for him to let himself in and do his thing.[[ENDHIGHLIGHT]] He sent pics of the process and final product and left the key locked inside the house as requested. [[HIGHLIGHT]]He was also very flexible when he had to reschedule our first scheduled time for 6 months later.[[ENDHIGHLIGHT]] The image is when it was still wet and it dried to a nice matte finish. read more

Vera Flooring - Wet - Flooring Near Me - Grand Rapids, Michigan

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This is the third time we have used Vera Flooring. Each time we've used them, they've done a fantastic job. They are punctual and get the work done as requested. We will continue to work with Vera Flooring for any home flooring projects in the future. read more

Reach out to company for a quote and G the owner responded quickly and answered all my questions and concerns. Top notch customer service!

The hardwoods in my 1880's home are made of intricate inlaid pieces, and G was the only person I trusted to bring them back from the dead. G offered me a competitive price, a quick start date, and plenty of knowledge to reinforce my decision of going with Vera Flooring. A complete refinish brought out the natural grain of the inlaid pieces and my entire first floor looks brand new. If you're looking for someone to take care of your historical floors, Vera Flooring is the right choice! read more

Vera Flooring - Flooring Near Me - Grand Rapids, Michigan

Would highly recommend using Vera Flooring! They were able to come out to a rental property of ours in just a days notice. The work was quality and pricing is fair, can't ask for much more. Gerardo was a huge help and took his time to answer any questions we had about the process. read more