Best experience ever at a salvage yard. Great prices, superior service. Could not be more pleased with my purchase of a complete rear seat for my Mercedes. Fun group of people, take pride in their work. read more

I had been looking around for a turn signal lens cover for my mercedes, and apparently you can't buy just the lens cover. New, it was 187 bucks or so for the assembly. I found some web site that said if you tell them wha you're looking for, they will send a request to a bunch of different salvage yards to find one. I received a couple of responses right away and after reading the reviews, I was ready to just go order it from the dealership. The first couple of companies had terrible reviews, even to the point where one owner was fighting with his customer and calling them names right on the review page. Then I received a quote from Rocky Top Auto. I checked their reviews and they seemed on the up and up, with good reviews. I called and spoke with Katy, who assured me that they were not rip-off artists, so I took a chance and ordered from them. This was the best move I could have made. Katy gave me a quote for the assembly that was one-third of a new one, they shipped it right away, she sent me a tracking number, and it got here (West Virginia) in 2 days. It was the correct part, I popped the old one out and popped this one in, and it works, and I am very happy. I was paranoid when I placed the prder, but it turns out that should I ever need anything again, I will make Katy at Rocky Top Auto my first call. James W. (one very pleased customer) read more

I initially emailed this business a part inquiery from out of state and recieved an immediate personal response, along with a phone number where they could be reached. Service over the phone was friendly and helpful. The parts shipped quickly, although I have not yet recieved them and can only attest to the company's service so far. There was some miscommunication (or misunderstanding) along the way, but Katy was quick to address and rectify the situation. I would give five stars if I was emailed the reciept I was told would be sent, although I think if I requested again they would probably produce one. Overall, doing business with Rocki Top has been a good experience and I plan to give them my future business. read more

I guess they sell used parts. I had inquired about used roof racks for my RAV4 on another website. These guys contacted me saying they have the part. I emailed them and called a half dozen times with no response. read more

They sold me a part that wasn't useable they cut it off 6 inchs from the front of a core support and expect the customer to come up with the rest part was totally scrap they wouldn't refund the part and they never said I couldn't return it on the phone bad company stay away get your parts from somewhere else and be protected with paypal read more