The customer service here is terrible. They are always slow. They are very hesitant to help. The…read moreATM's are always out of order.

I don't think everyone in the bank needed to know how much the check was I wanted to deposit.read more

Absolutely the best bank ever ! I use the branch on Washington and commonwealth in Brighton MA…read more The branch manager Jeff Jonson is the best branch manager on the east coast. He has personally selected the absolute best bank tellers available! The customer service skills and banking knowledge are superior ! I use this bank for personal and business accounts. Harborone is the right one for me !

I love this branch the tellers are all very helpful.. I dealt with Justin who was Amazing patient…read moreas well as informative..also another teller I forgot her name dang she was amazing as well she wears glasses and a low ponytail..I will find out her name and get back to u all.. To be honest everyone seems helpful and nice...

Becoming a first time home buyer can be extremely stressful. I felt completely lost and had no idea…read morewhere to start when searching for a mortgage lender. During my initial conversation with Minh Cao he explained everything in great detail. He made the complex mortgage approval process seem easy and educated me on any roadblocks that may occur. Minh Cao is cooperative, thorough, and willing to listen and work with you to understand your needs and financial situation. He was available whenever I needed him. I could not imagine going through this process without his guidance and financial advice.

I had the absolute pleasure of working with envision bank in Westport, ma. This was a long, drawn…read moreout process, due to issues of my own and the town we were building in. The team at envision bank of Peter Defusco, Janice Camara, and Kyle Phillips were incredible. They stuck with me and my family the whole time. When it was time for closing the drive to get the house closed on time, was second to none. I can't thank this team enough for their patience and willingness to go above and beyond constantly. I strongly recommend this bank for anyone in need. Thanks so much!

I just love this place. They are so nice and friendly and they have great rates on everything. I…read morealso absolutely loved this. The last time I got a CD there they gave you a free CD (compact disc). LOL! Too funny Bank of Canton, too funny! I slap my knee, you banking jokesters, you! Seriously though, check the rates. They are most quality. They also have locations all over the place in Canton (obviously), Brookline and even in Hyannis. Oh yeah.

The staff is so friendly and they have been there forever. I actually walk into this place and they…read moreknow my name. Anytime there is a question, it is resolved in my favor. Right now we re-financed and got the best rate in this state. Would recommend that everyone take their money out of the big five and bank here.

The wait was over 15 min for customer service . Customer service rep was friendly and attentive . I…read morewould recommend the bank branch over the super market hybrid.

We used Citizens bank last year and we worked with Lindsy. She was a wonderful person to work with…read moreand really helped us with our needs. I definitely will use Citizens bank again. It's in a very easy accessible place to get to with very minimal traffic, too! I really like this bank!

The worst bank ever! I had an account for 30 years, and when my bank was merged into TruNorth…read moreeverything was terrible! Awful customer service, customer-hostile policies- NOT YOUR NEIGHBORHOOD BANK. Avoid at all costs. Their customer service is hostile too, must be part of their culture.

Can't believe i was refused change dor $100 dollar in $1's and $5's because i do not have an…read moreaccount with them. And the teller had the audacity to invite me to be a customer. If that is the company policy i think it's crazy.

Has gone way down hill since they changed from Randolph Savings Bank, but now they are merging with…read moreAbington, it will be worse. Abington bank is horrible. The staff is incompetent and rude, and management blames the customers for its stupidity. I requested my debit card be sent to the branch, due to a problem with my mailbox at home. " Supposidly" no problem and they would make an exception. Fast forward, they didnt know what happened to my card turns out they sent it home anyway. The teller heard it and the branch manager, Christine closed my account there without any warning. I hope they all go under. Horrible! Stay away

Becoming a first time home buyer can be extremely stressful. I felt completely lost and had no idea…read morewhere to start when searching for a mortgage lender. During my initial conversation with Minh Cao he explained everything in great detail. He made the complex mortgage approval process seem easy and educated me on any roadblocks that may occur. Minh Cao is cooperative, thorough, and willing to listen and work with you to understand your needs and financial situation. He was available whenever I needed him. I could not imagine going through this process without his guidance and financial advice.