Awesome service with a return. Super friendly, helpful staff. Prompt courteous phone call and very…read moreclean store.

Whenever I've got an odd D-I-Y repair project that requires creativity, this is where I head. I…read moreknow Elliott's will have all kinds of odds & end merchandise that will help me repair or put something back together. Customer service here is excellent. There was a very helpful lady by the name of Joyce(?) who was extremely helpful in giving me ideas for my project and when she wasn't busy helping me, she was helping anyone else who happened to wandering around looking lost. Night & day difference for the non-existant customer service I encountered at the Oak Lawn Home Depot a few weeks ago where they will actually go run & hide if a customer is requesting help! (I kid you not). I even had my little Yorkie with me and no one had any issues with me carrying my dog into a hardware store. I love this place!

I still can't speak highly enough of this Ace. I've been to other locations (I'm lookin' at you,…read moreLakewood) that didn't give me anywhere near the same warm fuzzies that this location gives me. I'm in a new house and have made several trips over the last couple of months to pick up small repair supplies. My latest visit required filling a shopping list of absolutely random and unrelated fixit items. My maintenance skills stop with being able to hammer a nail (sometimes even straight and true) and my fixit items were based on the rigged solutions I had living in my head. The employee who greeted me at the door (gotta get his name next time) spent at least 20 minutes with me coming up with real-world solutions and locating every single item I needed. He even hooked me up with clothes pins and a clothes pin bag (yep, 1979 called and wants its clothes line back) so I can enjoy line-dried sheets! I also found out they offer a handyman service. That might come in handy (see what I did there, heh) when it comes time to completely replace the guts in my toilet. Even if I don't use their service, they offered to hook me up with everything I need and walk me through all the required steps so I can do it myself. I dare you to find that kind of service at Home Depot. Bottom line, if you're looking for small town customer service, pay a few extra bucks and hit up Ace Hardware. You're welcome.

I love the fact that it's an old school hardware store. They are open 365 days a year. The customer…read moreservice is outstanding. I just enjoy the neighborhood feel something that is missed compared to our big box stores like Lowe's or Home Depot! I live in the neighborhood always do my best to support small local businesses! Please do the same, it's worth every penny!

This place is immaculatly organized and the employees were kind and helpful. asked me if I needed…read morehelp before I knew I needed it. not only did they have the 3/4 inch clear tubing I needed to add to my fish tank canister I couldn't locate this tubing at Home Depot or Lowe's and the other two stores are located it we're pool companies who had it way over priced. this was $.89 a foot I definitely recommend this place I loved my trip here and drove up and down each and every aisle

When in Dallas this is a go to spot for me for some reason the customer service is welcoming and…read morenot overbearing. The store is clean well organized and a joy to shop. I will update the photos when I visited two years ago. But stop by and look around and ask questions.

I stopped by Ace Hardware in Lakewood with no idea what I was doing trying to install corner bead,…read moreand the employees could not have been more helpful or kind! They took the time to explain what I needed, showed me exactly which materials to get, and even gave me some great tips on how to install it. I left feeling confident instead of clueless. It's so nice to go somewhere where people genuinely care and want to help. Highly recommend this location! The prices were also very reasonable. I haven't compared any of the items to the prices at Home Depot but it seemed fair.

Great Customer Service!! & the location was beautiful inside and out as well, shelves were fully…read morestocked and the selections were affordable! My husband and I do a lot of projects around the house , so will be visiting here quite frequently. Shoutout to the Santa of Melissa , TX. You were amazing and very helpful around your store, very knowledgeable as well! We look forward to having pancakes with you with Mrs. Clause!

Great selection, awesome customer service always from Jackson, Peggy and the team who welcome me…read morefive minutes to close with open arms!

If I could give 10 stars I would. Excellent customer service, professional, attention to detail,…read more extremely knowledgeable, responsive and beyond patient with my questions. The store has that wonderful feel of local community combined with an impressive selection (on view) in their Hardware PLUS section! Love how this area particularly is curated and isn't overwhelming but rather helpful in weeding out and in what you really like! Looking for another reason (or project) to get back in there!

Clean, knowledgeable and helpful people working there. Great variety of equipment at a fair price.read more

Very clean well-stocked store! The sockets are actually my in order unlike the big box stores…read more Their brand of products is very nice. Every time I go I can walk around for hours looking at everything! It's one of my favorite stores! Staff is also very very helpful and will go out of their way to help you find something.

Damaged shipment was going to take 30 days to resolve and I didn't have 30 days. Manager just…read more came back and took care of the problems I was having which I really appreciate

This location is exemplary. Service and material availability. They are very helpful and go the…read moreextra mile

7 people waiting in the customer service line and one employee to serve them…read more Michael H gave awesome service with a long line of customers. 1 person checking out with 7 self checkouts. No one else even dared to help or concern themselves with anything but avoiding eye contact with those people waiting in this long line. The Home Depot must be taking customer service lessons from AT&T.

I have always had good luck with Home Depot's trees from Online Orchards…read more I recently purchased a plum ash and it has already grown a foot! Also have a redbud and podocarp that are healthy and huge.