Our appointment was made on line for 4:30 pm on a Saturday. About 5:00 was when we were called…read moreback. The nurse and the nurse practitioner were quick and friendly. We were out of there about 15 minutes after we were called back. I would recommend for sure.

I am not here to leave a review of anything that has made my experience great or bad . I am just…read morehere to say that you need to be open 24/7 . People don't just get sick during the day.

I visited Rockwall Urgent Care on a Friday. I arrived at 9:40, was promptly greeted by the…read morereceptionist. Completed my paperwork and in waiting 5 minutes, was called back to a room. I was greeted by a tech that took my vitals, she asked all the important questions. I was pleased when with in a few minutes in came the provider. Richard PA, was very attentive, listening to my symptoms, He asked a couple of questions after my exam, and said I agree with your diagnose. Asked what worked best for me regarding meds, and within 15 minutes, I was walking out, with RX called into my local pharmacy. I would totally recommend Rockwall Urgent Care. For someone that has been in the medical field, I can appreciate the time and attention they gave. Thanks again for the wonderful care. Now to get better from this sinus infection.

My husband and I both love this place. They are quick and the staff is efficient and friendly. I…read morewas feeling bad and was swabbed for Covid and strep. I had strep and was prescribed medicine by their Physician's Assistant.

I went to this location bc the one off horizon was extremely rude and unprofessional. They had zero…read morepeople in parking lot and inside facility. They never offered for me to stay, they told me this was not the location I did my web check in with. They told me go to the other location. So when I get here they said this was not the location either but we will gladly help you. When I did web check in I must've been sleepy and I didn't see the location was not for my city. This entire staff was extremely amazing! They care about customer care!!! I highly recommend this location above all! I'll next go anywhere else. I was in and out in under 30 mins.

I Made an appointment the night before and received a confirmation. I received a text the next…read moremorning asking to confirm my appointment which I did. I showed up for my appointment and they were closed. A complete waste of my time.

The crew here can't be beat and I'm so grateful we have such a resource locally!…read more We came in on a Tuesday around 2 PM for their $35 kid's physical (perfect for athlete summer camps) and Dr. Pham was so great with my preteen 12 year old son. She had him laughing and smiling through the whole physical, which is no small feat with a middle school 6th grader. Amberly was our nurse and made the visit easy and quick and don't get me started on the front-desk nurse Cyndi! She helped us over two years ago when we were desperate with a more emergency situation (that they still saw us for even though it was 30 minutes before closing time on a Saturday and that appt took over an hour). This location was under a different name and company back then, but two years later and she STILL remembered us when we came in today! Not only that but she remembered what we'd come in for previously and made our checkin seamless and easy. I also LOVED the ease of scheduling and how online you can see how many people are in line before you schedule, set up your appointment, and check-in online before you even get in the car (along with telling them how long of a drive you have to get there) and then you fill out paperwork on your phone on the car ride over so by the time you walk in you are ready to go! I never get service like this at my regular doctor's or our pediatrician's offices - we had one person ahead of us and we were in and out in under 45 minutes - and at a price of $35 for a physical, this will be our go to place from here on out. Such a gem finding people and service like this these days! PS - Not sure why their reviews on Yelp are so low, but if you look at them on Google you'll see 388 reviews and a 4.7 stars rating.

The sole reason I selected this place was because they advertised "check in online and skip the…read morewait". I was #4 in line and I arrived at my appointed time only to sit here in the waiting room and WAIT. When they called me up to collect my co-pay the girl at the desk said, "I'll let them know you're ready". Meanwhile, a mom with her kid asked how much longer before they're called back and was told "you're next". She said she had checked in on line as well and had already been waiting an hour in the waiting room. I was told I was #2. Don't fall for the "skip the wait" hype - you're still gonna wait when you show up whether you check in from home or whether you show up as a walk in. If this is what they call "saving time", this is a joke. Updating to 2 stars. They still don't have an X-ray machine but staff was really nice and they gave me an antibiotic shot to help alleviate my symptoms so I'm happy.

Bad billing practices. If you don't want a headache a few years down the line, think twice about…read morethis facility.

The ladies at the front are nice. However, trying to do a DOT Physical seems to be impossible here…read more They made me reschedule twice for them to only tell me a provider is not available both times. Go somewhere else.

DO NOT GO TO THIS ER. My 3 year old granddaughter had severe stomach pain and vomiting took her to…read morethe ER and they only did an X-Ray and said she had gas and no other testing was done. Took her back the next day and turns out she had a UTI and Strep, was prescribed meds and never sent them to our pharmacy. Called multiple times the next day and still was not called in. Continued to call the next day spoke with a guy nurse and said he would call it in, still nothing it has been over 48 hours. This facility has no management or charge nurse on site. I pray no body dies because of the incompetence at this ER.

I've been to this ER twice this year, due to the place being closer…read more I rather drive 20-30 mins more than ever stepping foot inside this place again. Back in January I was pregnant and had over 108 fever with horrible symptoms, had to wait 45 minutes in the waiting room while I was hearing the nurses laughing, and complaining about how sleepy they were. After finally getting seen they didn't even want to do an ultrasound nor collect any samples to check if my health was good or the baby's, Left me in a room in pain for 3 -4 hrs just to tell me to drink Tylenol. Left paying over $400 and no solution. So I went to another ER come to find out I had an infection and got prescribed with antibiotics. Fast forward August this year my newborn started chocking once again due to this hospital being the closest one, took my baby's here she was literally purple and struggling to breath waited for about 20 minutes, the nurse took us back so he can just tell us the doctor will be here soon, the doctor didn't show up until 2 hrs later. If I wasn't lagging my baby constantly and keeping an eye out on her. I don't know what would've happened and already being there. This place is very unprofessional, their work ethic is horrible. Working at ER without wanting to actually help patients is beyond irresponsible. Do better.

I have to say this is one of the best hospitals I've ever been to. One of the most compassionate…read morehealthcare workers I've ever seen from the start of my stay to end. I was very pleased and I'm very thankful. Thank you for being as compassionate and caring for me in my time of stay it was appreciated. Great nurses , great techs , great doctors , just a great staff all together

Nurses were seen rolling their eyes at the patient. I told them the dr would allow morphine and…read moredilaudid alternating. The nurse before was the one that told us the drugs were to be alternated. After she finally read the notes, she saw where it said it could be alternated. They are not listening to my daughter. She kept telling them the pain was near kidneys. They finally ordered an ultrasound and found a kidney stone. She was in for back surgery. After discovering kidney stone, the floor dr had the nerve to tell her she shouldn't be in pian. DO NOT SEND FAMILY MEMBER HERE!

Recently visited for the first time. Everyone was prompt, professional,…read morethorough, and also very kind. The next morning they called to see how I was feeling. I would without a doubt recommend them. Jim T

Dr. Sam is fantastic! He has taken great care of me and explains everything very well. Highly…read morerecommend! -Hillary Dilbeck Nurse practitioner

I have no issues with my doctor at this office or her staff. They are friendly and knowledgeable…read moreand have a wonderful "bedside" manner. My review is regarding the treatment I received today from the receptionist (Lailani?) Upon checking in, she promptly informed me that I was no longer was covered by my insurance. Since it is the beginning of the new calendar year, I pulled out my new insurance card and told her that I was covered and I had verified this information with my insurer prior to coming to the office. She didn't look at my insurance card; instead, she turned her computer screen toward me and coldly stated, "well my computer says you're not covered." She then stated that she would enter me as a self-paying patient. I told her that I was covered and I would not be paying out-of-pocket for the visit. I asked her to call the number on the back of my card to verify my information. She rudely informed me that wasn't her job and that she would not check me in. I immediately asked her to let me speak to someone with more authority which seemed to agitate her. She finally took my insurance card with her to speak to someone behind the counter. Shortly she returned and without saying anything to me, she began keying something into her computer. Within a few seconds, she told me what I already knew--my insurance was valid. At no point did she apologize to me or acknowledge that she was in error. I understand people can have bad days, but her blatant rudeness and lack of professionalism were uncalled for.

I wouldn't recommend this place to anyone. The NP prescribed me a drug that had a higher chance of…read morehurting or killing me than helping me. They also tried to push expensive referrals that weren't needed instead of the one I needed. Luckily, I had a feeling that I needed to see an actual heart doctor before starting this potential life-ruining drug. This NP is an obvious big pharmaceutical pusher and only after a paycheck. All I needed was to continue on my diet and keep working out, as per an actual high-rated heart doctor. I will never return to this doctor's office, and I wouldn't recommend it to anyone, not even my enemy.