It is kind of a dumpy place. While it meets all code requirements, I would love to see a more comfortable waiting area. My primary care doctor, Dr.V is great and I will keep returning to this office because of her. Staff are ok, but not as helpful as one would like. In this day and age, I guess this is what we've come to expect as healthcare. read more

Rocky Mountain Internal Medicine MD - Internal Medicine Near Me - Aurora, Colorado

Dr Hasselhof was indifferent and refused to take my calls or renew my antidepressant prescription even though I had been seeing him for months and had gone in for my annual checkup 2 weeks prior. Horrible horrible crash from being without my (lifelong) antidepressants for a month in spite of many phone calls and pleas. I fired him and found a different clinic. Then he sent me a registered letter telling me he didn't know why I couldn't get my meds, he knew nothing about it. Am I to believe his staff never informed him of my pleas? I will never recommend him or that clinic to anyone needing responsible medical care. read more

My experience so far has been good. The wait wasn't long. Dr. Varshney answered my questions, ordered a test and said she will get more information for me. The office could use some remodeling, but it is functional. read more

This office is pretty good, but avoid Dr Ryan Shepherd if you can. He is very rude, dismissive and unable to ever make eye contact with me and I've seen him several times. He's always running late 30-45 min every time. He comes in the room, and with his head hung down, and starts talking to his laptop. Zero eye contact! He rushes my appointments after being late, then claims he has other patients to see, unbelievable! read more

Kind staff, but beware of Dr. Ryan Shepard. He's cold, condescending, and treats patients like drug seekers instead of people. Never made eye contact with me once, drug tested me at every visit, and even shook my pill bottle while interrogating me. Easily the most disrespectful doctor I've ever seen -- I would not recommend him to anyone. read more

If you go here things you need to know. First, they do not take responsibility for the actions of the employees. Bill was not paid by this office... I have tricare and Medicare... these lazy punks can't even pay your bill! They coded the bill incorrectly, please see photos from tricare letter...and yet they refused to fix the problem. White discrimination lives at this office, read on. See pictures, they not only did not pay the bill for 200.00 for lab work, they refused to fix the problem after it hit my credit score. They refused any blame... again look at attached pictures. After complaining about the bill they dropped me as a patient, DOJ now investigating. Tricare, Medicare and you can't pay my 200.00 blood work... that the office labeled wrongly... still took no responsibility... again see pictures. I am not sure if this was race motivated, but the person in charge of mgt of the office did not like me for some reason, I would say it's because I was white.... No proof except when I told the doctor he said deal with me directly instead of his office manager... so what does that say to you? It was a white thing. This office is as getto as it gets, be very careful with these folks my credit score dropped 50+ points because they failed to pay bloodwork they requested. See pictures, all documents attached make my point, they have failed basic discrimination 101. This office read more

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This place is straight up trash. I've been calling since last week in order to get a simple blood work order because I have certain health concerns. First of all no one ever picks up the phone, and when they do every single person gives you a different answer. One lady told me she would email Dr. Mamta Varshney, MD and sent over the order to Labcorp and to my email, the second lady told me that it was not sent and they were waiting for the doctor to answer, and the third lady said I would need to make an appointment in order to request bloodwork. I have to waste my work hours in order to just get a simple labwork order done in paper? I thought we were advanced enough to just do this via email. Apparently not...I'm scheduling somewhere else cause this place is straight up crap. read more

WARNING!!! Talk about idiots! Dr. Maurici Waintrub prescribed me pantoprazole for stomach acid. Main side effect of this drug is diarrhea which I have now had for eight days. Had no idea this prescription was causing it until I did the research. read more

I drive from Thornton to Aurora because I enjoy the service and care I've received here! Great staff! They've treated me good

If I could leave negative stars on this facility, I would. They hook you in with the allure of everything being under one roof (doctors, lab, X-Ray). That fails to be alluring when the majority of the staff is incompetent. I was being seen at this facility for the last few years. It had been a while since I had gone in, which is my fault, but I dreaded calling them because it was always a game of phone-tag. I reluctantly called in when my breathing started getting bad due to not having my asthma medication... Something I've been diagnosed with for over 26 years. I went in last Wednesday and saw the PA Connie. It was my first meeting with her and she seemed to be pleasant as a person. I have no complaints with her there... Problem is, she didn't listen to what I was telling her about needing my nebulizer solution, and went directly into screening for COVID. Then I had a blood draw and x-ray done also. It's listed that I have a bleeding disorder (I don't clot properly), yet when getting my blood drawn the phlebotomist used a big gauged needle which did nothing but left my arm very bruised (see picture-and consider this is a week LATER). Here's the best part: she didn't prescribe my asthma medication, and so I called again the next day and even after a SECOND phone APPOINTMENT with her, she still failed to prescribe my medication. I called back breathlessly on Saturday only for a front desk rep by the name of Jennifer to rudely speak to me. I'm currently in treatment for a liver disease and I'm literally battling for my life. I need competent doctors handling my care and Rocky Mountain Internal Medicine doesn't qualify... And to the facilitators of that office reading this: *Get better front desk staff, as that woman Jennifer is literally atrocious. *Talk to Connie about reading patients notes and LISTENING to her patients. *Get better organized! read more

Rocky Mountain Internal Medicine MD - Bruising that could have been easily prevented with a smaller gauged needle, proving the disarray that is this office. - Internal Medicine Near Me - Aurora, Colorado

I have received a great medical care at this facility. Internal medicine and primary care issues were addressed one by one. Providers are dedicated to my care. They have many years of experience. read more

I've enjoyed coming to this clinic. But I understand during Covid that they require social distancing and such thus having us wait outside in our cars but being that outside temperatures are rising to the 80s or higher it's dangerous to wait in the car or even outside. Remember we are coming for medical issues that weather can exasperate some ailments. Even having windows open at times doesn't do any good if there isn't any wind. And keeping windows up is dangerous even with a/c on while your car is idling. read more

Wonderful Doctors * Wonderful Staff * Multiple Locations to make your commute more convenient * read more

By far the most inefficient, incompetent staff in any medical practice I've been a patient at my entire life. One exception and bright spot is the NP, Kelsea. read more

Low-quality care and incompetent staff. If you do labs or are waiting on a follow-up and are told, "someone will call you," trust me, no one will ever call you. If you want your find out your test results, discuss your test results, or anything else, you will have to reach out to them. And in that case, everything goes to voicemail, so good luck talking to an actual person. The clinical assistants never answer their phone or return messages. Same thing goes for getting a prescription refilled. It took me 5 or 6 days to get mine refilled, because I couldn't get ahold of anyone and no one returns messages. Both times I was prescribed medication, they either didn't provide directions or the directions were wrong, so the pharmacist wouldn't give the medication to me. Bottomline, even if they are accepting new patients, its better to wait for openings in another clinic! read more

Avoid at all costs! I took an appointment for a general physical checkup and request for prescription refill. After the appointment I never received my lab results, nor did my local pharmacy ever receive my prescription. I've called about a dozen times and they keep saying they'll fix the problems and till this day there hasn't been a resolution and it's been about 2 months now. I WOULDN'T ADVISE GOING HERE AT ALL!!! read more

This is place is awful short staffed that's a joke we're pasted COVID so that's not an excuse anymore. The office staff sucks they're inexperienced young girls who only want to help Spanish speaking guest. Anyone else they treat without respect. I've set up an appointment and I've tried calling and nobody returns my phone call. Worst doctors officer ever. They are a waste of space and effort. They can careless about the people coming in for their needs read more

As a PATIENT , while trying to schedule a appointment I was told I could not schedule and then hung up on . I thought this was a little weird so I called back. Another girl- different from the first time yelled and me and hung up calling me a liar . I simply asked to schedule a appointment and the "ladies" over there should not work in customer service. I say ladies loosely. I don't think I've ever had such a bad interaction. read more

My nurse practitioner is fantastic. I would love to keep seeing her, but the office staff is the worst I have ever encountered. They are inefficient, rude and apathetic. I think they would prefer to have no patients whatsoever so I'm going to help them out by never going to this clinic again. read more

Horrible. They lost my paperwork in my chart multiple times. When I told them I was going to report that to my insurance they said they consider that a threat and I can't be seen there anymore. I consider that a Hippa violation. They didn't seem to care and treated me as if it were my fault they lost part of my chart twice. Fortunately, I found a great Dr. right down the street and he doesn't lose my chart contents! Be smart and don't go there. There are so many caring and much more professional places to go. Keep searching. read more

I got new insurance so I picked Dr. Jiwani and this clinic because it's close by and I hoped a female doctor would have compassion and empathy and likely be very competent. Not so much. You're moved through like an assembly line. Dr. Jiwani has no bedside manner and spent barely 10 mins with me after I waited more than double that to see her. I went in mainly to get prescriptions I've been taking for years moved over to her with the new insurance.... She only wrote me a 2 week refill and when I called in (you have to call in and leave a message for everything) and asked for a refill with 30 days I was told I have to go in AGAIN in person to get the refill. WTF??? I've literally taken this for 3 years. Really needing my money I guess cause that's a total waste of time for me. I also asked her about a rash on my leg which she scowled at, wouldn't get close to and told me I should see a specialist. Cool, $50 and a specialist appointment later, turned out to be simple eczema she could have easily treated but didn't. She also UNPROMPTED commented on my weight and proceeded to tell me how to eat without asking a damn thing about my weight loss history which is that I'm down 50lbs and I don't need her dumb ass basic food advice thank you. I have zero weight related health problems and this was totally an unnecessary dig that I don't fit the stupid text book weigh chart but am otherwise completely healthy and obviously working on it. She basically seemed annoyed to be having to talk to me, did the bare minimum to treat me and set me up to have to come pay to see her again for a fucking basic refill. I will never go back to this office and good luck with that horrible doctor! read more

The front desk waiting period use to be horrible. However, in the last year 2017 that has changed. They used to make me wait too long now they have seem to improve that part. My Waite time has not exceeded 10 min. Dr. Jaiwani is Superb she's very detailed, goes way beyond what's needed, keeps great records, recommends great next steps, I just I've never had a better doctor. She really goes over my records and tracks what I am missing. For example,if I need to have a physical, if I need to have an MRI, if I need to have a mammogram or if I need to have a Pap smear, she tells me hey it looks like it's been awhile, you need to have this done. I love that I don't have to keep track of that myself. Also another thing that I found was fantastic that she does was she gives me referrals to prevent things. Example, we have cancer in my family so she gave me a referral to have this cancer research done, she's just amazing. I also see Dr. Hellsukus, I might've missed spelled his name so excuse me if I did. Besides his regular doctor duties, he does special programs inside Rocky Mountains facility. He's very kind, generous with his time and takes great effort to explain in detail your treatment or your plan to proceed. He is an amazing doctor. I love that this place has their own quest diagnostic lab in the facility, they do their own x-rays, I had an mammogram done amongst other things and testings right on campus I love that. They do you have a physical therapy office that I don't know exactly if it's part of their facility or not but they send referrals there and I did not like that facility at all. They Kept on billing my Social Security number instead of my husbands and it took like six months to figure out myself why I was being billed thousands of dollars and why it wasn't going through my insurance. After not being able to fix the issue with The physical therapy office, I went to The front desk that deals with the doctors and they help me fix it. The sleep clinic was fantastic very professional, very clean, very detailed never overbooked. The lady who does referrals Henrietta tends to do referrals for people or places that she wants to, versus the places that you wish to have a referral to. That is another thing that I'm not quite happy with. read more

Honestly, I would NEVER recommend this place. I am a foster parent and had my yearly physical done here by a great doctor. Unfortunately, I needed a date corrected to include the year on the form she filled out because it was noticed to be missing in my yearly licensing review. I called the office and was told I would need to have a new physical done because the doctor no longer worked there. I expressed my frustration because I would need another physical done this year and did not want to use my insurance because that would mean paying for a physical out of pocket due to my insurance only covering one per year. Since the date was an error of the doctor and she no loner worked there, I asked what could be done to remedy the situation. I was given nothing and then transferred to the manager's voicemail. Since I was on a tight deadline, I called back and was ignored for 12 phone calls. I then called from another number and was answered after the first ring and told my 12 calls were ignored because they were "short staffed." That would've been believable if I had waited when calling from a different number as well but that was not the case. I then left my job to go speak with the manager directly to get it figured out. When I arrived, I explained the entire situation and was disregarded and brushed off with a quick "We are short staffed." The manager agreed that the date could be changed and when I suggested the woman answering the phone know that information instead of giving out incorrect information over the phone to avoid these types of situations, her response was that "the woman did not need to know that information" to give to patients calling in! I have never seen such unprofessional behavior at a doctor's office. The best part was when I asked for her managers information she simply repeated that she was the manager and she didn't have anyone above her and the owner of the building was her boss. As if that should make sense to me and then still refused to give me a higher in commands contact information. All of this is to say- If you can find another doctor that takes your insurance, RUN. This is by far the worst doctor's office I have ever encountered in my 28 years of life. It's a shame too because I have enjoyed the handful of doctors I've had there but will never return. Taking my insurance and co-pays to an establishment that knows how to treat their patients! read more

This place is absolutely awful. No one calls back or follows through on paperwork or documentation. Complete incompetence all around. They want to schedule you for unnecessary appointments and collect their copay but don't want to do anything else to actually help. I can't even get the referral sent for treatment the doctor there recommended. Stay away. They're a total waste of time. read more

Avoid RMIM. Recently, they've been texting me/emailing me to remind me that I have NOT been in to see them for my check-up, and they've asked me to write a review. Last year, I was a new patient, Dr. Mamta Varshney was my assigned Primary Care. After my new patient appointment with Dr. Varshney's PA and meeting the bad support staff who weren't paying attention to what I was saying regarding my physical limitations--I'm disabled--and hurt me, I still went back for my scheduled appointment with Dr. Varshney, because I needed medical assistance. I had been to the ER twice already due to my medical crisis and mis-medication, and that was why after only one month with my first PC, I was with another new PC, Dr. Varshney. However, Dr. Varshney wouldn't even enter the exam room. She flat out refused me medical care, I was in a medical crisis, my swollen arm was weeping, again, as I'd run out of the meds and as told by the PA, it wouldn't be a problem to get my refill, but that wasn't true. Not only did Dr. Varshney say terrible things about her PA, she told me to go around the corner to the allergist (so much for my Healthcare Plan), even though all I needed at that moment was a refill for my medication. The rude, uncaring front office (manager) rep told my husband that if he didn't like the treatment, we could call the press...well, first my husband had to take me to the ER for the medical treatment Dr. Varshney refused me. She broke her oath to do no harm. Later, I did some research and learned Dr. Varshney graduated from Aligarh Muslim University. Since I always include my race/ethnicity as Ashkenazi Jewish, as this has relevance in my medical treatment, the last thing I expected as a 49 year old in Aurora, Colorado was to be confronted by an anti-Semitic doctor who refused me service with no explanation given. Resp Ipsa Loquitor. read more

Very horrible experience. they never follow through , and they rush and truly don't know what they are doing. The worst of the worst!!! It took many too numerous to rel mission appointments to convince them I was sick. Read their mission statement, and know they do the opposite of everything they say they will do. The staff, everyone of them that I worked with or tried to work with was in-effcient , slow, rude and overwhelmed!!!! I would never go to them for anything!!!!! The office is old and dirty , please find any way to not have to rely on this absolute horror falsing representing themeselves as qualified care-givers!!!! No way they care and no way they help!!!!! They dont even answer the phone, let you know test results, the PA did not even understand what a Zpack was???? Cmon, this is absolutely shocking!!! So many people wasting time and probably causing unnecessary illness not to mention the worst they must cause!!!!! Run as fast as you can away from this place!!!!! read more

A few months ago I had an appointment at Rocky Mountain Internal Medicine with My Dr. I arrived at 1:15 for my 1:30 appointment. I waited in my vehicle for 30 minutes and received no call to come in. I went in anyway and was told"YOU WERE LATE ". When I told her she was wrong she argued with me she might as well just call me a damn liar!! Lady( used loosely in your case) you are a intensely rude piece of work!!! You should find another line of work. This goes for your partner sitting at the front desk with you! If you want to get good care go to Kaiser Permanente they are professional. Stay away from this office if at all possible. Do your health a favor. read more

This place is terrible. Run down equipment including what seem to be home scales rather than Drs office scales. They didn't even weigh me last time, just asked me what I thought my weight was. I went for treatment of sleep apnea and the Dr was average-Dr. Waintraub. Apparently, you don't always see the the same Dr. though. The medical records and billing departments are incompetent. There were many mistakes in my medical records including posting my age wrong twice and an incorrect diagnosis. I am having trouble with Medicare paying a very large claim and this Drs. office staff does not return calls or send complete information out to companies related to claims. After a month of them not returning my calls, I had to show up in person and even then they tried to just take a message and send me home again. I am still waiting for them to get back to me regarding if they coded my claims correctly and I don't know what is going on. Don't go to this office!!!! read more

If I could give 0 stars I would , this place SUCKS and not worth your money and they don't care about your health, they GAVE ME THE WRONG LAB RESULTS! Then I'm trying to call to see which lab results are mine and what's going on and they haven't answered and I've left several messages no call back . You'd think they'd be more serious about a HIPPA VIOLATION. read more

Writing this on behalf of my husband who doesn't have an account. Stay away from this place and Dr. Hasselkus! Repeat.. STAY AWAY! I found this doctor and facility for my husband as it wasn't to far. He needed a checkup as it has been awhile. The first day he went he took time off of work and showed up at his scheduled time. When he got there they said he was supposed to be there a half hour earlier for paperwork and he would have to reschedule. Well, they never mentioned that. So he goes back and comes home to tell me that he felt uneasy going there. Said the doctor did not really seem to care about his concerns and just wanted to order a bunch of tests. He said it was quick and he felt rushed. So, tests are ordered and he was never called for a follow up so he inquired got a new appointment and got his results. He got medication and had a follow up appointment a few weeks later. Meanwhile, the bills from some of these bogus tests are rolling in. Very $$&. But, I get it. They gotta test. He goes back for his follow up appointment sees the doctor for 5 min who tells him that he needs to go somewhere else for bloodwork and come back. So another day of work lost and now he needs to schedule another appointment with the lab. Ok, done. He calls to see about the results and they tell him to call the lab. Really? They send him paperwork by mail that lists all the lab facilities. Well, that was dumb. He knows where he went. Now, I've got about $600 worth of bills by this time and no follow up. (During this time we called another doctors office to see if he can switch. They suggested that he stay with that doctor till the end of this care and then switch). At this point, my husband and I have been calling the doctors office asking them to remove the last bill because we felt it was not a valid office visit since he spent 5 min of his time to tell him to go somewhere else for blood work. Then we get a certified letter in the mail stating that they are dropping him as a patient. Are you kidding me? My husband decided that himself on day one. Now, they sent me the final office bill that we do not feel is valid and my husband still doesn't know his follow up results. So, please do yourself a favor and stay away from this place. They just care about the $ and are not reputable at all. I wish I had done more research. read more

The clinic is usually very prompt with visit times. The PA David cook has retired but I'm trying his replacement David Cook was very attentive to my needs. Respectful kind and helpful to my wishes I'd recommend them as they help poor folks. Take Medicare and Medicaid and do the best they can with federal restrictions. read more

I have been coming to this practice for a few years simply out of convenience and have had enough terrible experiences that I finally went elsewhere. First of all, Its easy to get an appointment as they are good at maximizing revenue. However the doctors are sub par at best. I only recommend coming here if you diagnose yourself first on webmd and simply need a prescription. However, my last prescription was called in incorrectly which limited its effectiveness because it took so long to correct the issue. There is almost no "customer service". This is the greyhound or walmart of medical practices. read more

Every number I call is never answered. The Montbello clinics never answered. Just want to get a Rx filled.

Terrible service. Waiting for 45 min after setting up an appointment. Doctors are mediocre at best. Find something else. read more

It should have been zero stars. For a week I try to get high bloodprrssure meds. At on point after the 4th phone Call on Friday I was told that my doctor is on leave. Asking for an app. For Friday or Saturday I was told to wait for my doctor to come back from her 14 day vacation. Of course I lost it and o was told it came from the "boss". I asked to talk to her since she was in the office. No answer so I left a message. On Saturday I got a call back from her at closing time So of course no one there to call into Walgreens for the meds. On Monday, labour day, at 12 I was told it will be called in immediately. Wallgreens meds was closed for the holiday. Was called in finally on Tuesday for 4 pills just enough for my Tuesday appointment with my doctor. Doctors are very concerned about their patients but as I have learned over 20 years in that clinic, the office is not to par and "boss" is not the quality employee these doctors need. read more

Do not go to this clinic. I had the worst experience of my life at this clinic. You won't be able to talk to your provider over the phone if you have questions about medication or other things. You have to leave a message And then you'll have to wait a couple of days before someone calls you back and even then you will have to make an appointment to go in the clinic. I never saw or was treated by a doctorAnd I wonder if they even exist at this place. I was also given medication that should never have been prescribed to me because I am allergic to certain drugs but my provider obviously didn't check my chart and sent an order for medication that would've made me very sick. It's a good thing I checked the John's Hopkins hospital website before I started taking the medication and that's when I learned not to take the drug she prescribed. Do not waste your time or energy or money going to the clinic. I found a new primary care doctor immediately I would never go back to this Place. read more

OK, I know. Not the sort of place people Yelp about but if you live on the East side and need a physician, this is the place to go. Full service, from exams and consultations to testing, lab work and even sleep studies all in the same location! Knowledgeable doctors, friendly staff and medical assistants. Just great. I should know since I've been a patient there for 16 years! read more

This was the worse experience I have ever had. They sent me to there old location and when I arrived the front desk blamed me. I had to wait for the next available appointment although it was there fault. The front desk was unapologetic and rude. I had a sinus infection that I was told was an ear infection. They did X-rays of my hip and 3 weeks later still haven't called me with the results. I have called numerous times and been hung up on as well as left messages with no call back. This was my first time ever going to this place and I will never go back. They want your money and don't even care about you. read more

Awful. They don't actually listen to you. Don't make actual referrals. Don't get back to you until DAYS after you need their help. Prescribe medication that you insist doesn't work, but "want you to try" even though you keep saying it won't work. They leave you in worse shape than you went in. Do not go here. read more

Omg these guys have to be writing rx to themselves. They messed up and gave me the wrong rx then took over a week to fix. Cost me a visit to ER and also lots of Pain, Money and time. Stay away ! You've been warned !!!! read more