Starting going here last year. Was put onto semaglutine to assist with weight loss. Seems to be…read moreworking. The pharmacy has reached out 4 times to get an updated prescription, no response from the clinic. I have phoned, emailed, been promised the prescription would be filled. At this point I will have to restart the program. Just shocked this place would prescribe a program then refuse to continue the treatment. Will be filing complaints with regulators.

I have been going to Aurora Family for a very long time my doctor was Dr Patt after he retired my…read moredoctor is now Dr Kaczmarczyk took over his patients. The front desk people and the technician are very nice.

I have experienced prompt and quality care here on multiple occasions. They do walk ins which is…read moreincredibly convenient, however they also do appointments. I have utilized their general health images services as well as their women's health services and have not been disappointed. This is much faster and easier than going to a full health clinic for your images. As a bonus you can request a cd of your records as well.

There is complete disorganization there. I came in twice, and each time my appointment was…read morerescheduled. When I came for the second time, they couldn't find my MRI appointment at all and suggested rescheduling again for a third time. I do not recommend them to anyone. They waste your time and speak very rudely.

Potomac location- Kaitlyn, no customer service, extremely rude, poor lab draws with a large needle…read more Really long wait times because I brought my order in on email. Not a great experience.

Lone Tree Location. Manager is mean and rude. He raised his voice and was aggressive. He brought…read morepeople to watch a blood draw procedure without asking me about it. It was awkward to stay in the small room with 4 people around you. He made me promise never to come back to this location anymore. Awful experience for a long time.

I had a great experience. The last time I had a mammogram it was at Sally Jobe in DTC which was…read morevery nice and I've also been to an Imaging place in Cherry Creek that I really liked. This location was nicer than I expected. The receptionist was very friendly and attentive and explained everything very well. When I went back, she provided me with a warm gown. I liked that they had bird sounds like springtime playing softly in the background. The dressing room was nice and I only had to wait about 2 minutes before the technician took me in. She explained everything and was very gentle and friendly and I left feeling very glad that I had finally gone for another mammogram. I know we all would like to put it off, but if it's a positive experience it makes all the difference!

I had an extremely bad experience at a different company, the tech pulled my skin to the point it…read moretore but blamed me because I was sweaty (who isn't?! it's an uncomfortable experience!) and when I tried to follow up with management I got crickets. I refused to ever go back. Hence I switched over to Health Images Woman's Imaging. Front office was helpful and nice and had me brought back very quickly. I didn't have a long wait and the tech was very nice as well. I did explain what had happened to me and she made sure to be extra commutative to make sure I was comfortable but she seemed already great at that. She talked to me whenever making adjustments and made sure I wasn't in any pain. My appointment was over quickly and I walked out feeling so relieved and happy that it went so smoothly. I will definitely go back and highly recommend them!

In February of 2024 I had an MRI scheduled for an lower back injury that occurred a month prior…read morewhile at work. My experience was truly amazing! From professional warm welcomes and the professionalism and care through my whole MRI experience was top notch. The lobby Is super calming and clean. 10/10 highly recommend. Kudos to the entire office staff

This has nothing to do with the office but all with the scheduling team. I confirmed my MRI for…read moretomorrow morning and then received a text that my appointment needs rescheduled at 6pm the night before. I called and the lady would not give me an explanation on why the appointment was cancelled or by who. I then asked for a supervisor and was put on hold for 10 minutes and then was hung up on. I will leave a review everyday until I get a proper response. The phone call was on 8/21 at 6:02pm.

I want to comment on Victoria in the echo lab for her professionalism and kindness. She was very…read morethorough but still personable and cheerful throughout the whole experience. We must have asked a million questions, but she NEVER made us feel we were bothering her. I was there for possible heart problems, but she let us joke with her to keep our spirits up. You may need to clone her .... Thank you Victoria, for helping us have a good time during a scary day.

The physical building was clean and pleasant. The staff were professional and friendly. The…read moreprocedure was administered professionally knowledgeable staff explained each step of the procedure and made sure I was comfortable throughout my time during the procedure. The nurses explained each medication used, the purpose and any side effects. Great job by all.

I was able to walk in without an appointment and have an x-ray. The service was excellent. I did…read morenot receive the radiologist's report for 2 days.

I would not recommend Touchstone Imaging. I received good service from the individual who did my…read morescan and the results of the scan were readily available for my provider to take next steps. HOWEVER, my claim has still not been processed. I paid them a lot of money to meet my deductible and because of their delinquency in filing my claim, I must continue to pay out of pocket -- as if my deductible had not been met - - for additional services. The billing department does not give you a reference number when you call (the CSR told me that they do not have case/reference numbers) so you have to rely on someone actually documenting your calls in your record. One call I made was not documented, even though this person told me they were escalating my case. I asked to speak to a CSR supervisor and was told I would receive a call back, which I never did. I called the facility to ask about getting help and they told me a claim would take anywhere from 30 to 90 days for resolution. All my other provider claims are filed with my insurer the same day or the day after. There is no way I would ever go back to or recommend Touchstone Imaging. Buyer beware.

Directions to this lab was easy. There was ample free parking to the side of the building. However,…read moreit was a bit of a walk to the main entrance door. From there the directions were clearly marked on the front glass window. Then up the elevator to Suite 290. Inside the Quest Suite is a waiting room with two kiosks for check-in, no receptionist. I suggest checking in thru a link that comes via text from Quest. That's what I did & it was faster. They responded with a confirmation text to have a seat & I would be called soon, no need to check in again with the kiosk. My first name & initial of last name appeared on the TV screen. I was called back after just a few minutes of waiting & was greeted by a friendly Tech who led me back to a private room. It took a little longer than normal to complete my blood draw since my doctor's office faxed lab orders over separately. Not the fault of Quest. The Tech did a great job, I didn't even feel the needle! Overall, this was a good experience!

I was a little bit concerned seeing the two star reading but since this location was convenient, I…read moregave it a try. It was a great experience. I made an appointment. It has no wait time to my phlebotomist was excellent. I'll definitely use them again.

So I've now been to the Aurora and Parker locations. They communicate extremely well for set…read moreappointments. I will say however that the initial appointment was going to be 3 weeks out for imaging and an initial consultation and I was in excruciating pain from a pinched nerve. I got a referral from my chiropractor Dr Rick Odekirk next day somewhere else and was able to move the initial appointment here up to same week. I've met with Dr Buchannan twice now and have been doing PT for now. We'll see how this goes.

Yesterday I had neurosurgery by Dr. Collin Buchanan. He is a knowledge, skilled surgeon. He truly…read morelisten to his parents and treats them like individual people. I am so thankful I found him. I was a nurse before I got hurt. I was a nurse for 40 years. He is one of the best! Be blessed and pick him. Thank you Dr Buchanan.

It is kind of a dumpy place. While it meets all code requirements, I would love to see a more…read morecomfortable waiting area. My primary care doctor, Dr.V is great and I will keep returning to this office because of her. Staff are ok, but not as helpful as one would like. In this day and age, I guess this is what we've come to expect as healthcare.

My experience so far has been good. The wait wasn't long. Dr. Varshney answered my questions,…read moreordered a test and said she will get more information for me. The office could use some remodeling, but it is functional.