We booked a tour with Columbia Icefield Adventures online. The process was smooth…read more On the day of our tour, we drove from Banff up to the icefield area near Jasper. The drive was a trip highlight. We did many stops along the way to enjoy the mountain views. The tour was awesome. You get on a bus which takes you to the glacier mobile and up to the glacier you go. What a unique experience. Our driver was knowledgeable and answered many questions. After you return to the bus, you are taken to the skywalk which is a glass bottom walkway over a gorge. So cool. I had almost as much fun watching people who were nervous about stepping on the platform as I did looking into the gorge. Parking at the icefield was a nightmare. We ended up parking in the RV lot or we would have missed our timeslot. It was also unfortunate that the digital tickets did not have your timestamp on them as we held up the line looking for confirmation of our timeslot.

It's once in a life time experience to walk on the Gracier. It was amazing…read more This Gracier is located in Jasper which is about a couple of hours away from Banff. The reason that I can't quite give five stars because the Columbia icefield truck was hot on the inside. They can make it a little more comfortable in summer for customers. The parking, the transfer bus, washroom, cafeteria are all great. Staff are friendly and helpful. Recommended.

5 stars for Gabriel who was our evening Wildlife tour guide. He was so awesome, knowledgeable and…read morefun and we saw lots of wildlife local to the area. Highly recommended, with several choices on where to pick up/drop off before and after. My family and I really enjoyed the entire evening!

We had a terrible experience with Discover Banff Tours and would never book through them again…read more We booked a dog sledding excursion for 6 people, including our family and our friends visiting from San Diego. We paid nearly $1,400 in full for 2 sleds, submitted all required guest information right away (weights, ages, etc.), and even received an email confirming that everything had been received and that we were fully confirmed for Tuesday at 2:00 p.m. Then on Monday afternoon, less than 24 hours before the excursion, they called asking for the same information all over again. We told them we had already submitted it and had the confirmation email to prove it. After putting us on hold, they came back and admitted there had been a miscommunication on their end and that the person who handled our booking failed to enter our information properly. Because of their mistake, our reservation was given away to someone else. So after taking our money, confirming our booking, and making us think everything was locked in, they left us with no dog sledding tour and no real solution on the only day that worked for our group. They did offer us Friday, but that did absolutely nothing for us because we leave Thursday and our friends fly home Wednesday. That is exactly why we booked this in advance the previous Friday. The kids were already excited for this experience, and we were left scrambling at the last minute trying to find another company because of their mistake. The only thing they could really offer was a refund or to push other excursions we had no interest in. That's not customer service -- that's damage control after they failed to do their job correctly. This was extremely unprofessional, careless, and a huge inconvenience during a family trip. Avoid the middleman and book directly with the actual dog sledding companies.

Our group of five had a wonderful experience with Mary on our Walking Tour. We were given the…read morehistory of the area while walking from place to place. She knows all the inside scoop which makes it all so interesting. Not only did we stop in restaurants to eat, we also sampled chocolates and oils and vinegar. We took our time eating and at no time did we feel rushed or as if she was hurrying us along. This is a must do for anyone visiting the Banff area!!

It was my first time "caving", and what an experience! I must admit it was a bit more intense than…read moreexpected, and I am glad my husband didn't join me, he would not have enjoyed the pulling on ropes, rapelling or squeezing into tight spots (you can opt out though). We were lucky that our group was just four people; I can imagine it would not be as enjoyable in full season with multiple groups of eight (the maximum size) in the cave. I was surprised they run the tours year-round, as the hike to the cave must be a little challenging with snow and ice on the ground. Although they provide all the equipment: knee pads, crampons etc. And believe me, you will need all of it! My upper body was sore the following day; you certainly want to be in good shape to tackle this advendure! You also need your own car to drive first to the office, and then to the start of the hike. Our guide was very friendly and knowledgeable, and I am glad I did this tour. An experience I won't forget!

What can I say other than "WOW!"? Reflecting back on our experience with friends, we realized just…read morehow unique and incredible this adventure truly was. We enjoyed every single moment. Huge shout-out to Brent: thank you for treating us like adults who can make our own choices, without trying to instill fear or hesitation. In many tours, choices are often "suggested" based on perceived ability, but you allowed us to embrace each challenge as it came. The whole experience was educational, fun, and lighthearted--truly unforgettable. I can't recommend this experience enough. I discovered so much about my own limits, all thanks to the supportive, carefree atmosphere you created for our group. The knowledge you shared was invaluable, and your demeanor was perfect. I felt challenged in a way that pushed me to grow without ever feeling afraid. This speaks volumes about the quality of the tour and the guidance you provided. Thank you for an experience we'll never forget--one we'll be talking about for years to come!

The Fairmont concierge recommended the ebike to Johnston Canyon with White Mountain Adventures…read more I've never been on an ebike and always wanted to try one so I was game. There were 6 members of our group and we meet at the White Mountain Adventures office in town. Four of us started off on the ebikes while the other 2 drove to Johnston Canyon and hiked first...and then rode the bikes home. Luke from Australia was the guide for the 4 of us who started off on the ebikes. We did a little test run around a nearby parking lot to make sure we could handle the bikes, although he assured us if we could ride a bike we could be OK. At first i found it a little tricky because it was a little scary how the bike would just take off, but as the ride went on I got more comfortable. I found myself lagging behind the group at first and Luke would nicely come join me. Once I asked what gear everyone was on (6) and adjusted min to be the same I was keeping up with no issues. I actually loved the bike ride. You definitely don't get as much exercise as you do on a normal bike, but i think this 15 mile hilly trip would have been too much for me on normal bike...and it was perfectly enjoyable on a ebike. We also stopped about every 10-15 minutes to take in the beautiful scenery and get some pics. It took about 90 minutes to get to Johnston Canyon and I was a little bummed when the ebike adventure was over. My husband and I were such fans that we talked about buying them for our annual vacations in Sun Valley, Idaho- another place where it is so fun to bike, but can be difficult with all the hilly terrain. The hike itself was probably my least favorite hike that we did in Lake Louise and Banff. Luke was a great guide and the canyon itself was beautiful, but it was sooo crowded which made it less enjoyable. It was also pretty easy in comparison to some of the other hikes we did on the trip (tunnel mountain, agnes tea house). But if you're looking for an easy hike with little incline and don't mind the crowds this is recommended. I don't recommend parking though since it's super crowded so rent a ebike to get there! We were lucky enough to be with White Mountain Adventures so they had a van waiting for us after our hike to get us back to town. I would have loved to e-bike back, but we had our next adventure waiting (a trip up the gondola) so driving back was super convenient. While we could have easily rented an ebike on our own I do think it was helpful to have Luke get us there safely, especially since we were riding along the highway for quite a bit of it. It was also great to hear about Luke's adventures living in Banff and learn a little more about the area from him. While I didn't love the hike itself I thought the company did a great job and it was one of my favorite activities of our trip.

From the owner: With over 30 years of experience, White Mountain Adventures is Banff’s premier guided outdoor…read moreadventure specialist. We provide our clients with lasting connection to nature through innovative, tailored active-adventure experiences. White Mountain Adventures offers activities in Banff, Lake Louise, Canmore/Kananaskis and beyond, including guided public and private hiking, larch hiking, heli-hiking, guided e-bike tours, multiday hiking programs, snowshoeing activities, nature tours, walking tours, as well as custom events for individuals, families, and corporate groups. If you are looking for things to do in Banff, give us a call!

Greta experience with excellent views & our tour guide Coreen was really great & knowledgable about…read morethe area! Definitely recommend!

This was an interesting tour and really pretty. I love the open top Concepcion and I loved the…read morefacts that he gave about the cars such as they're worth $1.5 million. The only reason I give us a four not a five is because we did a lot in Banff. We were there for a whole week. And well, this was really cool, but if you miss it, that's OK. Especially if you have a car and can drive around to the places that he went to. The reason why we did this is because it was part of our pursuit pass package, which we did everything on there, because let's face it, you gotta get your moneys worth! They do give you sparkling apple cider in the middle of the tour, which I thought was a nice touch!

If you're looking to explore just about all of Banff's greatest sights in one day...then this is…read morethe PERFECT tour for you. Not to mention you get to do it all without having to worry about driving or parking! If you're not already sold, which you should be, then keep reading along for all the tour highlights. Our two tour guides were Dominique and James and our bus drivers were Bobbie and Jeff. All of them were absolutely delightful. Dominique and James were extremely knowledgeable about Banff, it's history, it's wildlife, and the surrounding areas. They kept the bus rides entertaining and lively. Jeff and Bobbie were great animal spotters and helped us to see a fox on the morning drive and two elk on our return trip. I also spotted a black bear on the morning drive. We opted to do the full day excursion, leaving on the first bus and returning on the last. This was perfect for us to get able to see everything we wanted to. Started the day at Johnston canyon where we hiked to the top of the falls. This was a quick turnaround time so not everyone was able to make it to the top, but still a beautiful spot even if you don't go all the way up. Once done here we continued on the Bow Valley Parkway and took a stop to take in the views of Castle Mountain...an absolutely majestic sight! Next we were onto the Lake Louise ski gondola, where we rode the gondola to the top and had lunch. There was probably enough time to hike, but not enough time to have a leisurely lunch and hike. We opted for the leisurely lunch as we didn't want to have any bear encounters. Here we did see a black bear as we rode the gondola back down. Next up was Moraine Lake, due to one of the buses getting stuck behind a train we stopped in Lake Louise to pick up some others that we're heading to Moraine Lake, but it was a quick trip. At Moraine Lake we had about an hour, enough time to walk up the rock pile, enjoy the view for some time, and walk the shoreline a little bit. Next stop was Lake Louise, we were here for just under an hour. We walked around the shoreline and enjoyed some time in the fairmont hotel. This route didn't give us enough time to hike here, but they did have another schedule you could follow if you wanted to spend more time doing the hikes here or possibly even canoe. After a stop back at the Lake Louise ski gondola to pick up the last of the group, we headed back to town. It was truly an amazing experience and I'm so happy we booked it. We visited Banff without a car and there's no way we would've been able to see some of these places had we not done this tour. So happy this exists and would definitely book it again if I ever visit Banff again.

We chose Hop On Banff for our day tour after researching other options, including the Parks Canada…read moreshuttles. They offered the best value and most flexibility in our schedule and gave us ample time at Johnston Canyon to reach the upper falls, at Lake Louise to make it to the Lake Agnes Tea House (a bit hectic but doable) and to marvel at Moraine Lake atop the Rockpile. There was an additional stop available to take the Lake Louise Gondola, but we opted for an earlier return in order to explore downtown Banff and get dinner. Free parking at the Banff train station was easy and convenient. Our drivers and guides were all first class and the retro feel of the school bus was fine (tip - avoid sitting over the rear wheels in back, as it gets quite bumpy).

Great bike tour today with Briar and Hannah! Lots of great information about Banff. Highly…read morerecommend!

We did a two-hour e-bike tour with Bike Banff and really enjoyed it! It was a fun, easy-going way…read moreto see the more forested side of Banff and explore spots many tourists miss. Our guide was knowledgeable and gave great tips. The only suggestion would be to add headsets so we could hear the guide while riding--it would make the experience even better. Highly recommend for a unique and low-stress activity in Banff!

So much fun! I was in Banff with my running group and they booked a few excursions for us. After…read moreexploring the Town of Banff, we walked over here to the Canoe Club to load up in one of their canoes for the afternoon. The Banff Canoe Club rents canoes, kayaks and stand up paddleboards. They operate on a first-come, first-serve basis. Their rates are affordable and they are conveniently located on the edge of town by Bow Ave. After some brief instructions, a group of us headed out on the beautiful Bow River. The ride was peaceful and we had amazing views of Mount Rundle and other surrounding mountains on our three hour trip. We also saw some wildlife along the way. Our guide was great at giving us a history lesson about Banff National Park and all of the landmarks that we were seeing. Banff Canoe Club supplies you with everything that you need for the ride. I had a blast and highly recommend this company if you are visiting Banff and looking for some outdoor fun.

Convenient and affordable. Easy to rent a kayak (although we also were eyeing the canoes.)…read more Great views, easy directions, and they also have guides and are good for groups!

The guides welcomed everyone as if they were family. Tour…read moredetails regarding geologic, native wildlife and human history was great; informative but not overwhelming. Personal family stories bought the area to life. We did the glacier ice field tour package and it was well worth the time. Recommend tour

Randomly found Robbie online Great tour to lake Louise,…read moremorraine lake, bow lake , Peyto lake and the athabasca glacier Highly recommend this tour if you want to pack everything into one day - didn't feel too rushed , probably took hundreds of pictures that day Robbie is honest, accommodating, professional!