I could not recommend KW more highly. I live in Denver (far from their HQ up in Leadville), but…read morefigured I would call and see if they could help with my flooded basement since a coworker had recommended them. I called KW and Adina and her team were at my house and working within 3 hours. Every single person I interacted with was kind, hardworking and honest - Adina in particular went way above and beyond to help me figure out insurance and guide me through that chaotic week! After the emergency restoration phase, I had the pleasure of working with Keith for reconstruction. Keith drove all the way from Colorado Springs every day and delivered impressive results as he reconstructed my basement walls, bathroom, flooring and cabinets. He went above and beyond countless times, showing up early and staying late in order to accelerate timelines. Don also helped with coordination and did a great job lining up resources to make this project successful, and Travis was very helpful with getting invoicing right and ensuring that the payment process was smooth. All that said, I would highly recommend that you work with KW. I am surprised to see other people's negative reviews here, as I found every KW employee to be not only hardworking and honest, but also genuinely good people.

Worked with KW recently on a large leak. It was a tough situation and the team immediately…read moreresponded and worked with us every step of the way. We are very lucky to have a caring company locally. Can't recommend them enough!

To the owner of ServPro in Montrose. That is not at all what happened. Your project manager,…read moreAnthony, got a tummy ache (literally) and listened to NOTHING I said to him. Your incredibly unprofessional secretary, Cheryl, was nasty and told me that my timeline didn't align with theirs. None of this was true. Your employees got called out for their unprofessionalism and it hurt their feelings. I stand by my rating.

Our daughter in Paonia had a water loss to her home. My husband and I live in Florida, so we…read morecould not be there to help. I teach an IICRC certification course in Water Damage Restoration through Horizon Consultants, Inc. and have since 1996. I have owned and operated 3 restoration businesses for over 40 years. So with my background I watched how this job was progressing with a critical eye. At every turn, the Project Manager, Joe, and his crew offered and delivered over-the-top service. He was in constant contact with me to let me know how the job was progressing, was open to suggestions instead of being haughty and prideful, and was courteous and professional throughout the entire process. I hope you are never in need of restoration services, but if you ever are, do NOT hesitate to call ServPro of Montrose and Telluride. You will be glad you did.