Service Dept goes out of their way to accommodate. I've dropped in many times without an appt for…read morepulling diagnostic codes and they've always had a guy AT LEAST come out and pull the codes and let me know if it will be a quick fix or something that needs scheduled.

Richard was great. Fixed my truck and got me on my way. I would hope he would take over for the…read moreEverett branch. They suck and I never had any thing fixed the first time there. Thank again Richard looking forward to your help

I have had nothing but great experiences with Freightliner in Mt. Vernon. The first time I brought…read moremy coach in they did a full inspection and spotted a few things that needed addressing to avoid bigger problems in the future. They did this in a timely manner and for a very reasonable price. Recently we were on our way from Anacortes to Idaho to meet up with family. While inspecting the wheels I noticed a leak on our rear axel. I called Freightliner and Keith answered the phone. He said that while he did not have time in the schedule he was willing to look at the problem to diagnose what the problem was. Keith spent a few minutes tightening some bolts and checking the fluid levels and sent us on our way with confidence. Thank you Keith for being a great guy willing to help us out in a pinch, and thank you Freightliner for fostering a culture that allows him to do that. My only wish for this location is that they had more time for RV service since it can take a while to get in a get a problem solved.

If you need chassis repairs I can confidently recommend Valley Freightliner in Mt Vernon,…read moreWashington. I recently had the dash air on my motor home repaired at Valley Freightliner and the service was excellent. From the time I first called until I drove away with the repairs completed every person with whom I spoke was totally courteous and knowledgeable. A particularly nice service is a personal update each morning via email explaining what has been done the previous day and what is planned for this. When I arrived to pick up my vehicle the service representative provided me with a thorough explanation of work done as well as a detailed review of the charges. The final charges were exactly as I had been quoted at the beginning. When I asked for some extra information to be included on the invoice. The service representative did not ask why I would need such information or imply it was inconvenient. She simply re-prepared my invoice with a smile. Sometimes little things can tell a great deal about a company. After driving home with my air conditioner working perfectly I opened the access panels to see the new parts. Just curiosity. I noticed a couple of original hoses now had sections of large wire spaghetti secured over the hose. These were hoses not connected to this repair. It took me a minute to figure that out. The technician working on my air conditioner had apparently noticed that the hoses had been rubbing on frame structure. He took the initiative to protect those hoses from damage. Not a big thing but a nice extra that says a great deal about that technician and about Valley Freightliner.

Just another positive thing to say about northwest diesel. Recently had a very expensive mechanical…read morefix. They let their expertise do the talking. When it came to a warranty company attempting to help take care of problems on my vehicle. Northwest diesel stood up when the warranty company attempted to make changes that they felt were unappropriate. Shortly after the large expense, I had to return for another issue. Nonrelated, to what happened before. When I herd the dollar amount I didn't really have to say much, but Matt. The manager, I think, saw something on my face and he did something to turn the frown on my face to resemble something more of a smile.. And he didn't have to, but he helped me out in a situation. And I really do appreciate it. Corey was there to assist with a lot of things and I would give him 2 thumbs up. Great place, good vibes, and I definitely will be back. Hopefully not too soon. This one's gonna hurt the pocketbook for a little while, no pun intended l o l. So you definitely got a five start rating for me.Thanks again

My 2011 GMC needed NOX sensors and a transmission control module (TCM). They not only fixed the…read moreproblems, but also found the TCM for a better price. Corey and Matt are great! Truck runs like new. I highly recomend this shop and the crew that works there!!

Great service really appreciated the help. Communicative when we had questions about our vehicle…read moreafter taking it in. Thanks for the help!

Appreciated a reasonable price for work done. Used Costco…read morediscount. Got me in within a few days. So positive experience so far. Would definitely use again! Thank you!

This heavy duty mechanic shop is run by someone who truly loves what he does and loves the…read moreopportunity to serve others. By focusing on hiring the top talent on the industry, I've noticed they provide top customer service and care.

From the owner: Fleet repair, diesel preventative maintenance, mobile services, emergency calls, d.o.t inspection.read more

Honest Service, saved my money by offering me different suggestions, and Jassi and his team has a…read morewealth of knowledge which provides the exceptional customer service. You won't be disappointed if you deal with them for your trucking parts that you needed.

From the owner: Started in 2014 with 20 years experience, working on cars RV’s trucks trailers excavators tractors…read moreand farm equipment and more, always on the go with the fastest ETA. Call 6048414444 for your fast and fair repair needs.

My truck was dead despite a fully charged battery. Roadside assistance came and determined there…read morewas an electrical problem and said he couldn't tow me to the dealership with the vehicle he brought. After researching I found Skagit Mobile repair. Bentley and Jacob arrived on time, diagnosed the problem, got the truck going and even followed up with a text making sure the truck made it back from my journey OK. They saved me from having my truck towed and waiting four days before the dealership could look at it. What a great service! I totally recommend them.

An absolute con artist. Completely fumbled a cylinder head installation. Then stopped answering…read morecalls. Had to have another shop fix his errors. THREE ROCKERS OFF THE CAM.

We bought a new car and needed a trailer hitch installed. I like to keep my business local and…read moreafter calling around for estimates we again returned to Smileys, and we are so glad we did. For one, the price was far less than the dealership we bought the car from, and secondly, Smiley's did a much nicer job installing the hitch, and the wiring. The woman at the front desk was very nice and stuck to her quote that she had given me when I made the appointment. If you need a trailer hitch installed I would highly recommend skipping I-5 Auto World and instead heading to Smiley's on the west side of Mount Vernon, your vehicle, and your bank account will be glad you did.

Bob and Andrea were phenomenally helpful. Had an intermittent issue with the trailer lighting and…read morebraking which Bob very quickly isolated it to the T ruck connector issue. He explained the issue clearly and we replaced the connector. Problem solved. Even though I live 2 hours away, I would happily drive up north to have them do the work. Absolutely awesome people.