Rocky's Collision had our car for over a month and didn't even start the work! Every time I called, they indicated it was an issue with insurance. I finally had to take matters into my own hands and contact the insurance company then expressly tell Rocky's what needed to be done in response to the accident and what needed to be left alone because it was preexisting damage. After being told repeatedly "we have the parts" and were just waiting on the go ahead the work was delayed again at least twice. We finally picked up mom's car on Friday and were TERRIBLY disappointed with the work. I will never trust this shop...and recommend you do your homework before choosing it. read more