Gorgeous engraving, and such a pleasure to work with! We had a finicky work project in multiples,…read moreand Mr. Booker did a beautiful job on every one of them. We'll be back in future! Strongly recommended.

Amazing work. I had a last-minute Christmas gift idea and needed the work done quickly, and he was…read morefinished in a day! Great prices as well. I provided my own tumblers, and one of my tumblers had flower prints on it, he was honest in that he'd never done one before, but he decided to still give it a try, and he DELIVERED! The best part about all this is I also get to support our local hero.

Great customer service! I needed a last minute gift for a retirement and was quoted 3-5 days at…read moreevery other establishment. Tammy was able to accommodate my request and get the job done within he same day and the plaque came out beautiful. Highly recommend!

Best store in the mall. I have bought many gifts from here and have always been very happy with…read moreboth the service and quality of the items. I will definitely be back for more.

I have used this business for same day engraving of birthday presents and personal gifts. The…read moreowner is always very helpful and his work is of the highest caliber. If you are looking for expert same-day (often while you wait) engraving of quality gift items, look no further. Highly recommended! Rich J.

The owner(I believe) is super flexible, extremely friendly, and the prices are affordable. I will…read moredefinitely come back ANYTIME I need fast engraving done!

BEWARE!!! If I could give 0 or negative stars I would. I was supposed to be contacted prior to the…read moreengraving being finalized. One for a heads up and two because I was going to be on-site as I took off from work to be available. I reached out to Bracoloni several times to inquire about the engraving date, I was told I would be notified when I was "next up". I called and left a voicemail for the engraving to NOT be completed until I was contacted, they did NOT call me. A voicemail was left because the engraving on my sister's stone was not up-to par with what was finalized. I tried to prevent two stones from being sub-par by contacting them. I reached out again to ask if my voicemail was received to find out the engraving was completed the day prior! I never received a call, email or text prior to completion or after. I never received a call, email or text AFTER completion with a photo of the work. I found out after following up for the 3rd or 4th time it was completed. Asked for a picture and it is sub-par. Dissatisfied as it does not reflect what was signed off on and I am being told by "Bruce (the owner) that he has never heard anything so absurd" when I let him know the engraving wasn't perfect as he kept stating it was. This is a sensitive subject & job and Bruce care less. It was just about the money. On my initial visit, I was told I would not be contacted as this is a sensitive topic and I should reach out when I was ready. Bracoloni reached out every other day prior to me finalizing, after I finalized it was crickets. All communication stopped! After this incident, I spoke with the cemetery and called around only to find out there reputation is HORRIBLE. This is the only memorial place that Princeton Cemetery calls the family to confirm before allowing them on-site. Why? Because they have tried to engrave stones without permission!!! Unreal!!!!! If you call around to other memorial places, they know about Bracoloni Memorials and not for good reason!! The original owner of Bracoloni was very well and thorough, since Bruce took over, quality diminished. If you care for this loved one, do not allow Bracoloni to service their grave site. Also, the quote I was originally given was raised about $200+ when I went to finalize the engraving and no changes were made, just increased the price for no reason or explanation. I've reached out multiple times for resolution and I've attached his response.

Dan was patient and very helpful drafting up the engraving needed in the beginning. He began…read moregetting pushy and persistent to finish the engraving. Once finalized and payment was received by Bracoloni, the lack of communication and professionalism ensued. There was no contact prior to or after engraving nor was there a picture sent as confirmation or verification of services. After finally seeing the engraving, I was disappointed and dissatisfied. After contacting Bruce for 2 months to discuss a remedy, he got nasty and provided no resolution. Do not recommend their services.