MUST USE THIS CONTRACTOR!! A FEW WEEKS AGO, I saw Mr. Puente on the internet speaking how he was…read morea civil engineer. The way he presented himself and his company with so much confidence and knowledge, convinced me this was the company to replace my roof. Andres came over to do an assessment and he even did a couple of complimentary patches on some leaks I had! I appreciated this. I felt he had MY BEST INTEREST IN MIND. You dont find this in roofing companies anymore! Everyone wants to upsell and overcharge. He was very upfront and gave some suggestions on my roof. My roof was installed yesterday!! Andres and Rafael, crew lead, and the whole team gave me a beautiful new roof! Level 4 WIND AND HAIL resistant Owens Corning Storm shingles!!! Perfect for my low slope roof. BeautifuI new attic vents! I even had a new dryer vent installed on the roof!! The next time it rains, I am going to have a SOUND SLEEP!! THANK YOU JESUS! The cleanup was amazing! NOT ONE NAIL was left with their magnetic tool. They had so much tarp everywhere covering my yard, front and back and sides, while they were working. They protected and covered everything. My yard looked cleaner AFTER they left than before they started. Thank you Jose, Andres, Rafael and the whole crew for a great job!! I love my new roof!!

Atrium Roofing (Projects Yelp!). 5/2/2026 --/--…read more We decided to use the ""Yelp! Projects Assistant"" feature for this query, for the first time. VERY IMPRESSIVE :-D The software prompted us for details, photos, comments, etc... Then matched us with local Roofing Companies. Four replied...ONE was contacting us almost immediately and continue the communication on Saturday and Sunday! Looking at the reviews, there was one that stood out for sure, and we had hopes they would be the ones available to come to our home. *****Atrium Roofing ***** All I can say is WOW! We did have urgency for an estimate because of the rain predicted to come this weekend and week. Our roof was compromised during the last big storm about 4 weeks ago and we have had leaking in our Master Bedroom :-(. Mr. Jose Puente communicated with us through my Yelp! App and we had secured an appointment with them right away. Mr. Andres Gomez came promptly to asses the damage and discuss our options. He was prompt, clear, kind, professional and not rushed at all. He took time with us. WE WERE SO IMPRESSED :-D Not only do we have confidence int Atrium Roofing for this and ANY future needs, but also in the ""Yelp! Projects Assistant"" feature. Having updates and communication right here on the App received so much stress, and knowing we had Yelp! to back us up was a relief. I cannot say enough about Yelp! and how incredibly helpful it is to have ALL of you (I am talking to you Lindsey M., Carolyn J., Kirk D., Jennifer M., Cindy Y. et al...) sharing your experiences and opinions. We ALWAYS check Yelp! before trying anything or anyplace new. THANKS Yelp! Family. Sincerely, ~LindaF

I hired this roofing company to replace my old shingles after a storm, expecting a professional job…read morethat would last for years. Instead, what I got was a patchwork disaster that screamed laziness from every angle. Nails were left protruding in random spots, creating tripping hazards and potential leaks, while entire sections of flashing around the chimney were misaligned and hastily slapped on with uneven sealant dripping down the sides. They even forgot to remove the old, rotted underlayment in one corner, leaving it exposed and vulnerable to water damage. It was clear no one bothered to double-check their work or clean up properly--debris and cut shingle pieces were scattered across my yard like confetti from a bad party. To top it off, the crew ignored basic details like matching the new shingles' color gradient, resulting in a blotchy, mismatched roof that looks like it was pieced together from salvage yards. Gutter edges were bent and unsecured, causing immediate drainage issues during the first rain, and they skipped caulking several vents entirely. I had to call them back three times for "fixes" that were just as sloppy as the original install. This wasn't just subpar; it was a masterclass in cutting corners, turning what should have been a straightforward job into an eyesore that'll cost me thousands more to redo properly. Avoid these guys if you value your home's integrity. Also, as a sidenote: neighbors told me this company disregards "no soliciting" signs and leaves their advertising on their doors.

After a severe hail storm left my roof with holes in it, I interviewed several roofing contractors…read moreand I felt that Design Roofing was the most professional and knowledgeable and I was correct. I am extremely happy with their work and the process of the work. They were super communicative, always updating me along the way, helping me understand the insurance process and going above and beyond to answer questions and help me in any way possible. Pedro is super kind and trustworthy. I intend to use them going forward with any of my contracting needs. I recommend them to all of my neighbors!

Great service and terrific, kind response to our roof inspection request. We'd had our roof redone…read moreby Roland's a couple years prior, so we thought it might be a broken tile or drain backup. Robert helpfully climbed up, took a look and quickly saw that the problem was a drain clog, which he fixed, and since we were good customers charged us nothing for the work. Tremendous work, very kind and courteous! Bobbi in the office was friendly and very helpful too! Call them when your roof needs fixing!

We are, so far, pleased with Rolands new roof - an older roof leak still appeared after new roof…read morewas installed and Pancho checked for the source of leak and possibility for source and waiting for " next rain" to better locate leak.

They came out super fast after another company fell through. I cannot even explain how quiet the…read moreworkers were, I was in shock seriously I work from home and I feel like I made more noise than them. They also covered the flooring and cleaned up prior to leaving for the day will definitely hire Arjun again for my next job

Based on my personal experience with Rhino Roofers: My experience with them has been nothing short…read moreof a nightmare due to terrible customer service and shady business practices. First, they have a complete inability to show up when scheduled (3 times). When someone finally did arrive, the roofer was incredibly rude and flat-out refused to speak with me or answer any of my questions about my own roof. More importantly, they are trying to dodge their warranty commitments. A major issue was completely missed during their first trip out here, and they refuse to explain why it wasn't caught initially or why they are suddenly claiming it isn't covered under my warranty. To make matters worse, getting a straight answer about pricing is impossible. They failed to communicate their new estimate, and when they finally sent it, it was a confusing mess. It doesn't explain what the actual problem is, what work they plan to do, and provides zero breakdown of the costs. I have been asking to speak with a manager for over a week to get these issues sorted out, and I have been completely ignored. No callbacks, no explanations, no accountability. Save yourself the headache and hire a roofing company that actually communicates, honors their warranties, and treats customers with respect. SUMMARY: Requested a senior manager (for a week NOW) contact me regarding the following issues: 1. Severe Scheduling & Communication Failures: * Scheduled contractors failed to show up three times without notice. * Despite requesting a callback from management four times, I have received no response. * The scheduling process has been entirely inconsistent. I was told I was booked, received a text telling me to book, called to verify and was assured I was booked, and only on the fourth booking attempt did I finally receive a proper confirmation text and call. 2. Unauthorized Property Access: * The first team dispatched arrived without ever contacting me. They accessed my roof without permission and failed to ring the doorbell or knock. I was home at the time and had explicitly requested through scheduling to be phoned, texted, or have my doorbell rung. 3. Unprofessional Behavior & Disputed Work/Charges: * The most recent team dispatched was highly unprofessional; one member was actively rude and refused to speak to me. * This team simply guessed at the root cause of the issue and is now attempting to charge me for repairs that a previous team formally stated they had already completed. * Because of this contradiction, I now seriously question whether the initial sealing/repair work was ever actually performed.

I used Roofing Service Now to replace the roof on my backyard shed and they did an excellent job…read more The sales rep, Luis, did a great job in understanding what I wanted, and worked with my schedule. The roofer, Jose, was on time and did a great job on the actual work. I would definitely use them again.

Reached out for a quote and recieved a 1 line message saying sorry were booked…read more Pretty poor customer service if you ask me. They could have said we can schedule a different time or something better then just a 1 line response. I can't speak for there work quality but 1 star for there customer service responses on yelp. *Update* - the owner did reach out and sincerely apologize for the response and personally came out and spoke with me and quoted me on my roofing situation. I cannot say any bad about the effort that was put forward to rectify is initial problem. Quote was very well put together and he explained everything very well. Overall, I have raised my initial 1 star review to a 4 star for the effort he put into to make things right and to correct this issue from happening to future customers.

We had a great experience with this company. We needed a small job done on our roof. They were very…read moreresponsive, their estimate was very fair for the amount of work involved and we were informed of exactly what was going to be done. The work was first class. I'd definitely recommend them.

Great experience having Transcendant install the roof. The price was slightly on high end but well…read moreworth the value in my opinion.

I chose Prime because the person in the office was extremely responsive to my questions and was…read moreavailable to help set up an inspection, and even when I had trouble getting back to her, she kept treating me like her number one priority. I really appreciated that in todays super busy world! I really REALLY appreciated Mitch who came out for the inspection, advised a solution and was upfront and honest about the price and installation process. He was also excellent at communicating regularly and completed every aspect of what he said he would do!! Thank you so much for being trusted advisors and helpful contractors. I will definitely be calling you when I need a new roof down the line,

don't say you weren't warned, this company is a scam company, read the negative reviews and you…read morewill see a common denominator. Poor installation seems to be the norm. what makes it worse is they count on nothing going wrong. unfortunately, when something does go wrong, the first thing they try to do is blame something else. their poor installation, using short screws and missing gutter supports caused the gutters to be pulled away from the house. I had 3 other BBB a+ rated companies come look, and all said the issue was poor installation. they all were shaking their heads. what makes it worse is they won't honor their warranty! Blame something else and avoiding their responsibilities under their warranty is what you can expect from this company. roll the dice if you dare using this company. they will just blow you off. zero stars if I could

Submitted bids for chimney siding repair due to raccoons. Emiliano responded and setup an…read moreinspection with a competitive bid. Prime replaced old wood core siding with cement board (Hardy board) The project from start to finish took a day. The work was fast, complete and looks great! I highly recommend Prime Roofworks & Exteriors.

Emiliano and his crew replaced our worn out composite siding with Hardie siding. I found them very…read moreeasy to work with and the quality of their work to be excellent. Highly recommended!