Betty has been my accountant for over 7 years now, I trust her to not only get the the job done,…read morebut quickly and without stress! Best CPA!

Update: To Sierra B's reply, Providing the main number to the bank is not a helpful response…read morewhatsoever to people who have had miserable experiences and have tried everything already. If I already marched into the corporate office for answers the main line won't do anything for me. Someone else here said it best with their review-- "The bank is so hung up on their procedures they have lost track of the customer." Y'all have poor reviews across the board. Take a look in the mirror. Be better. I opened an account here on behalf of my two year old son. His mother was killed in a car accident and he was given a portion of her life insurance. I have legal authority to manage his funds and I transferred some money out of the bank of sierra account into an investment portfolio for his benefit. I guess bank of sierra did not like this and they closed the account without my knowledge. I tried to get in contact with someone who could explain this issue to me and the Olive street branch manager hung up on me when she became frustrated with my questions. They left me completely lost with no idea what to do. I still have no idea what to do. But it has been absolute misery going through this process with them. Hopefully someone who reads this has a better experience than I did.

Would give no stars but yelp won't let me.... Worst bank I have ever used! I was sent a new card…read moredue to fraud, I called the 1-800 number to activate my card just to be told to call back during business hours... it's been two weeks since I received my card and can't use it because no one answers the phone. I'm told to either leave a message or wait.... I don't have time to wait 40+ minutes every time I call the bank. I wish they would get their process updated or fixed. Will definitely be closing all three of my accounts as soon as possible as this experience has forced me to move to a larger bank due to the lack of customer service at this local bank. 6/9- used my card two days ago in Los Angeles, card was blocked due to suspicious activity... can't get ahold of someone on the weekend to unlock my card. Currently on hold for 25+ minutes to speak with fraud department... what's the point in banking here if the system is so outdated and can't service its patrons on the weekends... you can only dial the number provided in the response above during the week because you unfortunately receive a message to call back during business.

great service gema was excellent she helped me and explained me every detailread more

German made sure to get me situated with my insurance! Made sure to give me the best quote i can…read moreget.