Dr. Kao is wonderful. He is absolutely very professional, efficient and supportive. He has the best bedside manner. It's very comfortable to talk with him and the way he did the procedure is gentle and caring. Most of the nurses and staff in his clinic are very nice, but a few of them are just like robots. read more

I cannot say enough wonderful things about Dr. Roger Kao and his incredible team! From the moment I arrived for my procedure, I felt like I was in the best hands. Dr. Kao and his staff were not only professional but also incredibly warm, caring, and empathetic. He's a doctor who really knows how to get to the bottom of things (no, that won't be the last pun...unfortunately). I was initially nervous about having my procedure done without anesthesia, but the team immediately put me at ease. They explained everything thoroughly and made sure I felt calm and relaxed throughout the process. To my surprise, the procedure wasn't bad at all! Seriously, on a pain scale (1-10) it never got more than a 2--and that was only for about a second. I know pain tolerance is subjective, but I had NO pain during this procedure (Pain is in the brain!). Dr. Kao and his team's calming presence and genuine concern for my comfort made all the difference. I feel bad because I forgot the name of the lovely lady who was talking in my ear and calming me, literally the entire time, while Dr. Kao was....getting to know me. The whole team kept me calm and even made me laugh during the procedure--Who knew a colonoscopy could be this much fun?! Dr. Kao and his team are not just skilled, they're also incredibly compassionate. He and his team never made me feel like just another patient; they treated me like a person and I genuinely felt cared for. So, if you're looking for a gastroenterologist who will handle your care with dignity, professionalism, and maybe even a little humor, I can't recommend Dr. Kao enough. read more

Dr. Kao is among the finest Medical Professionals I've had the great fortune by whom to be treated. His warm, (dare I say humane?), personality puts you at immediate ease despite the often mis-understood world of Colonoscopies. I'm incredibly glad to have had him be recommended to me, and now I'm STRONGLY recommending him to anyone reading this. As I wrote this review, I also read the other contributors' reviews, and see so many incredible things Dr. Kao has done for so many people. It makes me feel good about people in general to know someone like him is out there, doing his thing. See Dr. Kao, don't put off getting a Colonoscopy!! read more

The best Doctor one could hope for considering the circumstances. A really great person also!

Dr. Kao is friendly and professional. This is a good place to go for a colonoscopy, which is not a *fun* thing but an important thing. Scheduling and prep was unpleasant but very clear and well communicated. My only gripe was that the prep nurse (who was cheerful and professional) honestly did a lousy job with the IV prep. Two days later I still have bruises on my arm from the failed insertions. Extremely painful! She was complementing me on my vein structure as she "fished around". Yikes. Overall would definitely recommend this place for an otherwise unpleasant procedure as they are very professional and well-run. The doctor is great. read more

If you want a doctor who can solve your toughest digestive problems, look no further. In addition to experience and expertise, Dr Kao has compassion and empathy for his patients-- a quality that is a rare find. My mother suffers chronically from issues related to her digestive system. She went undiagnosed for decades living with a chronic condition, regular flareup, and when things get real bad, ask for a colonoscopy to rule out the worst case scenario. This cycle continued until we went to see Dr Kao as a new patient. After seeing my mother for 30 minutes and listening to her symptoms , Dr Kao was able to give a medical diagnosis on the spot and get to the root cause of her suffering. Armed with this newfound knowledge and the prescribed diet, she is now a brand new person. Thank you Dr Kao! read more

Dr. Kao is awesome. He is very kind and helps you with every step of the process. I was left feeling he is invested in my health which is a great quality for a healthcare professional. read more

I cannot recommend Dr Kao or his office more highly. First, his front office is extremely nice and helpful, going above and beyond to fit me into his already busy schedule as a new patient. Next, Dr. Kao is exactly what you want in a doctor-really smart and experienced, as well as compassionate and kind. He takes the time to answer all your questions, and as a patient, I could tell he really cared about me and getting to know me. He is someone I would recommend to all my friends and family!! read more

I went through a GI procedure with Dr. Kao, and I received an excellent care and service above and beyond what I expected. From start to finish, It was smooth without any hiccups or complications. He is definitely a skilled physician who takes care of his patients with respect and kindness. He is quick to respond to my messages on the patient portal. It's very easy to communicate with him. I am glad he is my GI doctor. read more

I went to see Dr. Kao regarding a bleed which had been continuing longer and with other symptoms than had occurred in the past. We talked about possibilities in his office which resulted in an endoscopy. I confess to being quite nervous about the procedure due to a poor experience with another physician several years ago but this time I have nothing but good things to report. First, the conversation narrowed the examination areas and I built confidence in Dr. Kao's expertise and length of practice. Although worried about the procedure itself, I was very surprised at the improvements in the drugs used and the quality of staff. The time to sleep and the recovery time after the procedure was extremely short and welcome. I am not particularly at ease around medical procedures but each staff member was concerned and supporting, a product of good hiring and training. And as promised, I cant even remember participating in the procedure (exactly what I was hoping for). In short, my fears were baseless and I would genuinely recommend Dr. Kao for gastro ailments. read more

I am beyond shocked and disheartened after my first and only visit with Dr. Kao. The blatant sexism, dismissiveness, & gaslighting I experienced at Dr. Kao's office is almost surreal. I came to Dr. Kao's office really hopeful -- I had been experiencing sudden acute abdominal distension, swelling, & digestive issues which resulted in me losing 15 lbs over a 2 month period and chronic fatigue/discomfort. This was my very first gastro appointment, and I was hopeful to finally initiate specialized medical care for these issues. Firstly, I was confused at the onset of my appointment because it was not in an exam room--it was in his personal office, with him sitting at his computer and you (the patient) sitting across the desk. There was no medical exam whatsoever--it was all a verbal consult (if you can even call it a true consult). Although this was surprising to me (because you would think that a gastro consult would entail examining the patient to some extent) I figured "hey, maybe this is just how it goes." He proceeded to ask me a series of questions about my symptoms, but quickly started interrupting me/seemed to lose patience when I would respond. When I mentioned that I was previously receiving care at PAMF for a separate medical issue, without warning he just logged into my PAMF files (really not sure how he was able to do this, since I thought he was a separate private practice dr) and started browsing my medical history from previous doctors over the years. I did not give him permission to do this, and felt like this was a violation. He started reading out loud "oh, I see you have anxiety documented in your chart" and "oh, I see you just went through another medical issue that probably made your anxiety worse." He looked at my lab tests done by another doctor for a previous medical issue (it was just basic blood work) and declared that nothing was wrong with me. When I pressed Dr. Kao to see how we could figure out what was causing my gastro issues, he just said "we already know there's nothing wrong with you. So there are no tests to be done." Mind you, he made this judgment call based on no examination of me or tests of his own, nor by reviewing any tests/notes done by another gastro dr--he made this declaration purely based off of previous medical records of mine he somehow accessed that were for non-gastro issues. When I continued to question how he knows this, he kept saying things like "I see women like you all the time. They have underlying anxiety, and then something happens and their anxiety gets worse. And then that causes IBS, and then women like you get depressed because they can't wear swimsuits because they feel bloated. Women like you just need reassurance that bloating is temporary." I sat there, in disbelief that a doctor in the bay area of all places would say such blatant sexist remarks. Note that I never once mentioned anything about feeling depressed about wearing swimsuits--I was physically in pain and that's why I was concerned. If I were a man, I guarantee Dr. Kao would not have said those words to me. He continued to insist that nothing was wrong with me physically, and told me to buy some peppermint pills for my bloating. I left his office in a daze, not sure what to make about what I had just experienced. For this ~15min appointment of nothing but gaslighting and no medical exam whatsoever, he charged my insurance $300. Fast forward to a couple months later: I see another gastro doctor, and it turns out I actually had a severe bacterial infection in my intestines. I started treatment and now feel much better. Thank god I continued to advocate for myself and be proactive, even when a specialist like Dr. Kao told me it was all in my head and that no tests were needed. It's scary to think: what if I just walked away from dr. Kao's office, believing that it was "all in my head/caused by anxiety, and that nothing was physically was wrong"? God only knows how many other patients (especially women) have worsening gastro issues just because they are immediately told by Dr. Kao that it's all in their heads? I know this review is harsh, but I don't care -- it's doctors like this who are responsible for why women's health issues are all-too-often overlooked until it's usually too late, and this is unacceptable. A word for you, Dr. Kao: women are not monoliths. I suggest you take some gender-bias training as part of your professional development plan. Stop saying "women like you...." to your female patients & assuming that the reason we're distressed is because we're uncomfortable in bathing suits. Actually do your job and assess your patients before declaring it's "all in their heads" and sending them away. read more

I deleted my original 2-star review because Dr. Kao called me tonight to address my concerns. He took the time both to listen to and discuss his thoughts about my symptoms in greater detail. He said he wants to be "the last GI doc I see," which meant a lot given how frustrating my experiences have been with two of my past GI docs. He assured me he wasn't down playing my symptoms and wanted to discuss my nausea further (we spent most of the first visit discussing my lower GI concerns). Also, he recognized that "vague" wasn't the right word to describe my biopsy finding. I have left a number of bad reviews for doctors on Yelp and Dr. Kao is the only doctor who responded AND took the time to make things right. I talked to him for 45 mins which was the same amount of time we spent at my first appointment. I felt comfortable enough to schedule an appointment for next week. Hopefully my relationship with Dr. Kao will move forward on a positive note. I'm giving 4 stars because I want to see how future appointments go. However, he made me feel better about trusting my care to him and I'm more confident that he genuinely wants to see me (and all his patients) get better. read more

Best doctor who actually helped me with my problem. He immediately suggested banding for my internal hemorrhoids and after several visits I was much much better. Very professional and very smart. read more

One of those times when I am not satisfied with the treatment/service, but still feel that we should judge each other kindly/humanely. My experience with Dr. Kao - when I had gone to him for consistent bowel movement problem. (I would not get the urge to use the restroom). Pros: - Super wonderful ladies on the Frontdesk, and in the check-up area. They are so sweet, caring, and polite, at one point I thought my bf, had he not been with me, would marry any one of them. Hats off for having such staff - From the time I called, to the time of consultation, and checkup - there was very little wait time. Another wow factor Cons: - While Dr. Kao exhibits subject expertise, I do feel that the Colonoscopy was thrust on me and there could have been a way without it. Sensitive point. I say this because after Colonoscopy, nothing wrong was found in my body. So, easy for a Doctor to say, let's be safe and perform the test because the Doctor benefits regardless. To each his own - When my Colonoscopy report came out normal, there was nothing Dr. Kao had to say on my condition. He essentially told me that my problem is there because I am thinking about it. I should have gone for counseling right, not a Gastroenterologist. At this point, my folly of going to Dr. Kao was evident to me. - The final nail: He recommended a medicine which was for upper abdomen, while I mentioned to him that my challenge is in lower abdomen. At this point, he had stopped listening and told me let's just try this medicine. So, here's summing up my experience: A procedure which costed a lot of money, was thrust on me, and which found nothing. Who benefited from the procedure, not tough to guess. Eventually I was told that I am thinking about the problem, so the problem is there because of my thinking. And, I read this about Dr. Kao by somebody else too. Being dismissive: When the trouble is in lower abdomen, why give an upper abdomen medication. Needless to say, it did not help going to Dr. Kao. Finally, on my Colonoscopy report, there is a mention that the patient complained of stomach pain - which I never did. But, they wrote it to make a case for performing the procedure anyway. So that I cannot dispute later on. End of the day, we are all human and no one is perfect. I liked that Dr. Kao projected that he will cure me; which was very reassuring. He exhibited, at least verbally, expertise of the subject. But, my problem was not cured. All the best to the reader, and to Dr. Kao and his super wonderful staff. Peace. read more

A persistent cough (not socially acceptable during covid) took me to an ENT who diagnosed reflux and referred me to a gastroenterologist.   I have also been suffering with hemorrhoids. The first gastroenterologist I had seen about these talked about an operation with general anesthetic and two week recovery with possible long term risks. I didn't want to do that so I had been living with them for a while. I saw Dr Kao at Digestive Care Medical Center and brought up both issues. He is very easy to talk to, even about embarrassing issues like  hemorrhoids, very competent at reviewing medical history. At digestive care medical center I have now had  an endoscopy and hemorrhoid banding. I was able to get appointments for both in an amazingly short time. Staff were all friendly, helpful, informative. Also, and the main point of my review. (I can't believe I am leaving a review about hemorrhoid treatment on yelp) but If you have been suffering with hemorrhoids go here and get them treated. Procedure they used is painless with no down time.  Even after the first treatment (of three) my symptoms are way better. read more

I saw Dr. Kao for a weiss tear in my esophagus. He was one of the best gastroenterologists I've met. He is genuine and great to talk to. My experience with his clinic was also fantastic, which is especially notable given the current coronavirus pandemic. Their safety procedures made me feel at ease and taken care of. I would highly recommend Dr. Kao to anyone looking for a gastroenterologist read more

Dr. Kao has been hands down one of the best gastroenterologist I've had and believe me, I know. I was diagnosed with ulcerative colitis ten years ago and it's been a long time since I've found a doctor that will actually take his/her time with me in figuring out what's going on with my body. It feels like he genuinely wants to help and gets to the root of the problem. The staff have been great too and the longest I've ever had to wait to see Dr. Kao has been fifteen minutes but I would willingly wait longer because he is that great! I know it takes time to find a doctor that fits, I highly recommend Dr. Kao in that search. He has helped me greatly and maybe he will help you too! read more

Dr. Kao has been my GI since May 2019. He is very approachable and responsive. He is not the kind of doctor who would scare you into taking unnecessary medications. He is a good listener. I am really happy that he is my GI! read more

I don't understand all these positive reviews. This guy spends 2 minutes talking to you, doesn't listen to anything you have to say or the details of your condition, then proceeds to prescribe the standard treatment. Even if you tell him it's already been tried. He is so insistent on standard procedures and using his pharmacy, I think he is just trying to make money and getting kickbacks. read more

I am a patient of Dr. Roger Kao. Recently I moved to Seattle and may stop visiting Dr Kao. But I want to express my sincere appreciation for Dr Kao for taking care of me for this whole year. Dr Kao is very patient, answers every question I have informatively. He is also very reachable and responses very quickly. I did semoidoscopy by Dr Kao, the experience is also painless and smooth. Just want to say a big thank you to Dr Kao and wish all the best to him and the GI clinic! read more

Love love love this place! Right from the receptionist, nurse to the doctors and the facility, everyone is genuinely concerned for you and cares. I saw Dr Kao and as a doctor i knew it was the doctor love at first sight. He makes you forget that you have a condition. He's cheerful, cares and listens. I love going to him! It's a small place but so so much better than the fancy hospitals. I feel like i have a connection here. Also, the way everyone works is so natural and organic. It doesnt feel like the doctors are clocked every second to increase their billing hours. It feels like the doctors in my home country - easy and homely. Would highly recommend this place! read more

I would like to recommend Dr. Kao for your digestive health. If you've been holding off on making an appointment due to concerns regarding COVID-19, Dr. Kao and his staff take every precaution. I felt very comfortable entering the facility, during the intake process, and getting prepped for my procedure. Everyone was very careful to make sure i was safe and comfortable. The procedure itself was done efficiently and safely. I would highly recommend Dr. Kao. read more

I have been suffering from stomach issues for a number of years. I initially was working with my primary care doc but eventually I decided it was bothing me enough to see a specialist. I was referred to another GI doctor and had a terrible experience with them. About a year later it was bugging me enough again to see someone, and that is when I was recommended Dr. Kao. Dr. Kao, the nurses, and the office staff are all great. They understand that there is more to running a medical office than seeing patients. Billing and insurance and all the things that we, as patients, hate about taking care of ourselves effects the overall experience. My previous GI doctor's office didn't check if services they recommended to me were covered by my insurance until 3 days before the procedure even though it had been scheduled for months. When it turned out it was not covered they charged me a cancelation fee because I didn't cancel with 5 days notice!?!? In comparison, Dr. Kao's office staff called me the day after my consultation to let me know exactly what my insurance did and did not cover. As a patient this is almost as important as how much I like the doctor! So far I have seen Dr. Kao three times, once for a consult, once for the recommended procedure, and this morning as a follow up. He has been on time for every appointment. I have never felt rushed when I saw him and even better he actually cares about his patients! He isn't talking to you as if you are your medical chart, he talks to you like you are a person! I can tell that he really wants to help me work through my problems so that I feel better. That is hard to find in a doctor these days. I highly recommend Dr. Kao. read more

I saw Dr. Kao for a routine colonoscopy procedure. When I explained to him how difficult it is to drink the solution to get you ready for the procedure he asked me if taking tablets would make it easier. Game changer! Taking tablets followed by lots of water worked great for me. The day of the procedure went smoothly. The nurses were very caring and Dr. Kao was very patient, listened to me and made sure I was comfortable. The medication worked well and I don't remember anything but was not too groggy to wake up. I appreciated having all the technology available to the doctor without feeling like I was in an institution and just a number. Dr. Kao takes the time to listen and get to know you and you will feel very cared for. I trust Dr. Kao with my GI health. read more

One of my very first Yelp reviews, and for a colonoscopy at that. I'm attaching my blog post on the importance of it, and my experience with it below, but the highlights with Dr. Kao are this: 1) exceptionally friendly with great bedside manner 2) totally clear about the process and what to expect 3) exceptional communication skills and thorough follow-up Dr. Kao was referred to me by my PCP, who said he also had exceptional medical skills. Overall, a great experience. Learned that a lot of people don't do their colonscopy b/c of anxiety, if there were more doc's like Dr. Kao there would be more people getting preventive procedures. http://www.razflections.com/2013/08/when-its-your-time-you-should-sign-up-too.html read more

I had a fantastic experience with Dr. Kao. I developed indigestion and severe stomach ache all of a sudden and it just wasn't getting better for weeks. I was barely able to eat anything and was really worried about my situation. I finally consulted with Dr. Kao, who paid detailed attention to my case, gave me FDGard which was life changing in managing my belching and indigestion. He also did an endoscopy and biopsy to make sure we do a detailed analysis of what's going on. With his treatment I am already 95% better and on road to recovery. Couldn't be more thankful to Dr. Kao and his staff for a very comfortable and seamless experience. Thank you so much! Highly recommend!!! read more

I have suffered from IBS for years. Dr Kao not only has solved my problems with this chronic condition, he follows up to see how I am feeling and now has internet access which makes it so convenient to speak to your physician. I am happy to recommend Dr Kao for any gastrointestinal problem you may have. An outstanding and caring individual. read more

I highly recommend Dr. Kao to anyone looking for a GI specialist. He is super nice, down to earth and personable, and he made me feel very comfortable in his office. read more

Dr. Kao is the kind of Doctor I would strive to be. Not only is he very nice, he works hard to solve your problems and not leave you hanging as some other doctors would, due to insurance issues or pharmacy issues, which they might consider out of their control and not part of their job. Dr. Kao understands how those affect the patient and actually helps you. I wrote a longer review yesterday that detailed this, but decided to make it more simple, only for my own privacy. In sum, he provides excellent customer service/care, and shows his care for you and your health by doing more to help than I have ever seen a doctor do! And he seems very knowledgeable. If you need a G.I., I highly, highly recommend him. He is the nicest doctor I have ever met. I wish more doctors were like him! read more

Dr. Kao and his staff are amazing! After needing urgent GI attention, working with his staff was completely stress free--they were able to see me same day, and Dr. Kao was thorough, attentive, and took an incredible amount of time to listen to what was going on. He was able to schedule in a procedure within days, giving me answers and a plan of care that was both detail oriented and healing-focused. He switched out my medication and developed a plan that made me see results within weeks. From start to finish, Dr. Kao and the clinic go out of their way to treat you as a human, not just a patient. 10/10! read more

Dr. Kao is very professional, knowledgeable, compassionate and efficient. I had a colonoscopy done by him in his clinic, in San Carlos. I drove all the way from San Jose and very glad that I did. The wait is long but it's worth it! Thank you! read more

Dr. Kao has been my GI doc for almost ten years. He is really great to work with. He takes the time to listen to you and make sure he understands your condition. He is thoughtful, through and makes a real effort to ensure the best possible out come. If you are dealing with GI issues, I encourage you to see Dr. Kao. He really is a top notch doctor. read more

When I saw Dr Kao it seemed he was on a race to finish the consultation as fast a possible. He spoke very fast, quickly jumped to a diagnosis and gave me several recommendations on what to do to improve my situation. When I got home I couldn't remember a few things of what he told me so I called him to clarify. He was very rude and ridiculed me. On top of that he pressured me to schedule the procedure he recommended asap. In the light of all of this I felt very suspicious about his diagnosis so I decided to get a second opinion. The second doctor took his time to discuss my situation, found the diagnosis from Dr Kao wrong and therefore didn't find a need for the procedure that Dr Kao recommended. It's expected to have some discrepancies in the diagnoses between different doctors but one will obviously tend to agree with the one who shows respect and dedication. Showing an urge for having patients schedule procedures which will put more money in their pocket is also not a way to develop trust and credibility. And unfortunately there are other reviews here where people complained about the same pressuring and insistence for scheduling procedures from Dr Kao so it doesn't seem like this was just a bad day. read more

Easier than having your teeth cleaned!! Dr, Kao and his staff are amazing. Everyone is very friendly and an expert at what they do. You are in the best of hands. Many people are afraid to have this test done. No need to fear. It's completely painless and quick. Most people sleep through it. read more

Not sure if I'm doing this right. It is now January 30,2017. I went to a follow up with Dr Kao. I talk to so many people suffering with IBS and they don't know what to do. Here's your answer, make an appointment with Dr Kao. I won't go through everything that has happened since the last review. I will tell you I am taking natural supplements and I'm off of the daily medications. Many years ago I had a doctor tell me you have taken everything available and it doesn't work. I can't help you anymore. I promise you won't get that here. I haven't felt this good since I was a kid. It may not work for everyone. Would it be worth it to improve 25% or 50%? I believe so. Hard to believe 2 years ago I was considering a Total Colectomy because I was tired of it all. Very thankful my wife found Dr Kao on the net and said let's give it a try. This is not a commercial folks. This is my life. Don't be discouraged go see him. I wish you well. Thank you Dr Kao. I didn't do it right but you can see my previous post Dec 2015 It is now Jan If you have IBS and want to change your life, call Dr Kao as soon as possible! I went from struggling with IBS for over 50 years to living as close to normal as possible. Please give him an opportunity to help you. May I suggest that you put your story on paper for your visit. Narrow it down as much as possible. Those of us that have been struggling for years have an extensive history. That visit could last too long. I think that's where some of the negative comments come from on this site. I had bullet point details of my life long struggle. The doctor pulled out a few facts and asked questions. All in all the visit was thorough. My family doctor is awesome. He just didn't understand my problem. After going to him for 25 years we have history. He also has all of my records. Dr Kao doesn't have that and doesn't have time to hear all of the history. That's my opinion, not his. I sent my records up ahead of time. When we met we got down to business. Discussed the important areas. I walked out of there with a new perspective. I am thankful for Dr Kao and his vision to help those that are a mystery to most doctors. If your sick of being sick call him today. You will be glad you did!!!! read more

I've been dealing with IBS for years with little practical help from my GP, but thanks to Dr. Kao I'm finally taking medication that helps with my symptoms and my quality of life is hugely improved. He was also able to treat my internal hemorrhoids with a near pain-free method called rubber band ligation, while a previous doctor I had talked to was actually considering hemorrhoidectomy which involves surgery and a painful recovery. If you're suffering due to IBS or hemorrhoids, I highly recommend Dr. Kao and his team, they understand the issues and how hard it can be to ask for help. read more

I have had two visits to Dr. Kao and it's been a great experience. He is such a good listener which makes him more capable of providing the specific type of care an individual needs. He encourages your questions and fully explains every aspect of any procedure. For all of his professional expertise and competence, he is also one of the most engaging health-care professionals I have ever met. His ability to communicate at that very human level is very comforting, which is what people need when undergoing something like a colonoscopy or other non-routine, medical procedures. His staff is equally professional and friendly and they are a perfect complement to Dr. Kao and his courteous manner. I highly recommend Dr. Kao to anyone in need of his specialty and, in particular, to those who may be uneasy about undergoing the types of procedures related to G/I illnesses. You'll be glad you found this doctor. Thanks, Dr. Kao and your staff for all you have done. read more

Dr. Kao and his staff are professional and caring. I have been going to Dr. Kao for 5 years now for a series of problems for which he has been there to to help me. Thank you and your office. read more

I had been struggling with digestive tract issues for years. Then I found Dr. Kao. Should have done this sooner, but wasn't aware of the solutions Dr. Kao and staff provided. Under his care I am in perfect and pain free health! In these modern times, that is not easy to accomplish. He cares and listens and responds quickly to your questions. read more

I am blessed to meet Dr Kao for my health concerns. He is exceptionally a dedicated Professional who does not rush. Before I met Dr Kao, I visited a row of doctors who tried to treat for a specific problem without connecting dots but Dr Kao took time to understand in detail what's going on and tried to help me one at a time. Well I am a healthy 28 year old female with no health issues in the past or family background. Initially I met doctor back 3 months for a typical chest pain and multiple issues and was not sure why they were triggering up. Doctor gave couple of medicines and suggested to undergo Endoscopy procedure to rule out somethings and to have a better understanding on what to focus. Like most of us I was scared too but trust me anesthesia was given, by the time I opened my eyes procedure was all done and I did not know notice any pain during or after. It was so nice of doctor to call me after a day of the procedure to make sure I was feeling okay. Results was pretty good structurally- good for me. Later he prescribed medicine for me, using it for few days neither I experienced the pain one more time nor complaints I had before. Mostly importantly- my primary reason for visiting doctor for multiple issues all disappeared at once in less than 3 days which I was trying to fix for at least 2-3 months. I have all the respect for the doctor and would like to thank him deep my heart for helping me lead a better life now. Also to mention digestive care is very well organized with schedules and they maintain patient portal in which doctor is accessible, just Incase if it is not emergency/non-urgent query and you have to reach doctor, you can post your message in the portal and doctor replies sooner he can, I texted couple of times and I got reply in less than 2 hours which I really really liked. I wish he was my Family doctor. With my personal experience-If anyone suffering from any kind of GI issues, I highly recommend Dr Kao for his genuine care to his patients. read more