With the new owners, SFP has been GREAT!!! I actually switched from them to Hy-Vee because the…read moreladies and pharmacist were so incredibly rude. When you would call, you could just hear the "you are interrupting my work" in their voices. I am disabled and get very confused on some of my meds and had to call several times to get things straight (transferred from Hy-vee) and not once did they sound put off by my calls. I really appreciate the customer service there. The ladies are super nice and friendly, and Troy Pharmacist is SUPER nice and patient. I'm unsure of the other pharmacist name, he also does a good job as well. So glad to be able to Pharmacy back in my hometown again. I appreciate them so much. Thanks everyone -M.S.

The staff is always friendly and helpful. They do their best to fill prescriptions in a timely…read moremanner. If they have a shortage or medication they have provided what they and called when the balance of the medication arrives. Recently, they installed new tile flooring that makes for a very attractive retail store.

A throwback gem on Winterset's town square, Montross Pharmacy has EVERYTHING, but my highlight was…read moretheir food counter in the back of the store. Thanks to Winterset legend and Donuts Unlimited owner Jim Sparks for his great recommendation. There is so much Winterset history here, and the level of customer service was exceptional. Great customer service from Kathy at the counter resulted in my first Port Tenderloin sandwich! Wowowowowowowowow. I had the Montross basket special, and the crinkle-cut fries were outstanding! I loved the pricing. I wanted to top it off with a slice of pie, but there was no room left! There is a soda fountain available, and it makes the whole experience terrific.

The food is great however the staff are unfriendly and rude. Typically get an exasperation that…read morethey're having to work or eye rolling when you walk. Don't expect management to do anything as it sounds like they don't care and it's been this way for years. If you want a good hamburger or tenderloin and can put up with less than happy people serving you it's a good place.

I arrived at work and discovered I had forgotten my reading glasses!…read more I called the pharmacy and the woman I spoke with was so helpful and kind. She told me where I could find the glasses if I were to come in, and assured me they had a variety of strengths. Ten minutes later I was in purchasing glasses (they saved the day), and she and a gentleman were behind the register and were incredibly personable and friendly. Highly recommend for any last-minute pharmacy-style needs!

I just want to echo the previous reviewer's description of this place: the staff are incredibly…read morehelpful and competent. Plus, if you spend time downtown, the location is unbeatable. You definitely should use this place for any of your pharmacy/drug store needs.

I deal with pharmacies all the time and I have got to tell you that the crew at this CVS is…read moreexcellent. They're on top of their game. They're smart, they're polite, they're friendly and they're helpful. I especially have to acknowledge Mindy. I only wish that other pharmacist were as easy to deal with as this particular one. Oh wow.

Contrary to what "Zachary S" (if that's even his real name) says. This is the best CVS…read moreestablishment I've ever had the privilege of going to.

This space was relatively clean. There were some items I was looking for but couldn't find but I…read morewas able to find something else.

Wow! What happened? Haven't been over here in a while. The store is a bit of a disaster. There's…read moretrash in the parking lot and looks like piles of old clothes and empty cans and food products left in and around the parking lot. The interior of the store, unfortunately doesn't fare any better. I was genuinely surprised to find trash strewn in the aisles. Even the floor of the pharmacy wasn't that clean. This place really needs a bit of a scrub! Discarded food products, and filthy refrigerator shelves question me whether I would buy from this location moving forward. Shelves were not very organized and disorganization did not extend to restocking inventory. While the store is now a 24 seven operation, the pharmacy does have limited hours including a complete shut down at midday for lunch for the entire staff. Hope that the store gets cleaned up a bit because I had always enjoyed coming in here and now I'm not sure if I'm coming back. All I have to say - Yikes!