Dr Lawrence is good! He is very cordial and listens. The rest of the staff, NOT SO MUCH, Especially MARY! I've been going to Roholt for about 2 years. Everytime I or my wife goes in we get to witness the laziness and ineptness of the receptionist! Her name is MARY. MARY is rude, condescending, lazy and inept! 2 months ago my wife had a major eye incident. The Dr. was worried enough that he sent my wife out for blood work and an MRI. MARY gave us a phone number to call and schedule the MRI. Everybody knows that patients DON'T schedule their own MRI.. I made comment and MARY said we had to call around and schedule ourselves! (WRONG MARY, you need to make this appointment AFTER you get authorization from the insurance)!! Another time I was given a medication prescription for my eyes. Dr. Lawrence sent it in to the pharmacy, I went to pick it up and was told my insurance won't cover it. The pharmacy told me they contacted my Drs office and spoke with (who else) MARY! They said they advised MARY that the medication wasn't covered. The Pharmacist told me the Dr would resubmit a different medication or get authorization from the insurance. 2 weeks later the pharmacy states they haven't heard back from my Dr. I make an appointment and go see Dr Lawrence. Dr Lawrence is COMPLETELY unaware of the issue because MARY never told anyone. WHY? She didn't know what to do! Never mind the fact that a Dr said I require a medication or procedure, MARY takes it upon herself to decide if it's neccessary and whom should be notified or who should make calls to insurance companies or testing facilities.. Today, I had a 0845 appointment. I arrive at 0833. NO ONE is at the desk. I take my appointment card and lay it on the desk then sit down. 5 minutes later MARY walks out, looks at me, picks up the card and she sits down. A patient comes out and checks out with MARY. Another patient then walked in the door. It's now 0853. That patient goes and sits down and is then called back at 0857 while I still sit and wait. 0901 comes and I get up and leave. (Apparently MARY allows patients that come in AFTER you to be seen first) I then call the main office in Canton and speak with Diane. I advise how dissatisfied I am with MARY. I also explain all the rude, ignorant and inept things which MARY does or has done. I tell Diane that myself and my wife will no longer be patients at Roholt because of MARY! Get rid of MARY and we'll stay! I inform Diane how sad it is that we like our Dr but can't see him because of a lazy inept person at the counter! Diane appologize but states that she finds it hard to beleive MARY would ever do any of the things I described. Guess what Diane, ALL FACTUAL!!! I advise Diane I am doing a YELP review and an ANGIES LIST review and I ASSURE her they will be bad reviews centering around the lazy and inept MARY. I tell Diane and I promise that I will be sure to tell EVERYONE I see to NOT go to Roholt until MARY is gone.. One ignorant person can ruin a business and make you lose customers and patients!! MARY is that ignorant person at Roholt Vision in Canfield Ohio... read more

Excellent. Had the honor of having Dr. Roholt himself treat me. Mary in the office is wonderful! Not sure why the negative review by Ernest on here. I have NOTHING but praise for Mary, Dr. Roholt, Dr. Kubis, and when he was working at Roholt Dr. Lawrence. Also - I had a minor emergency and Mary made sure I got right in to see Dr. Kubis. I was amazed at the quickness with which I was seen. Please take any negative review with a "grain of salt." I come from a medical family and currently have a physician in my family; I've also worked in a physician's office while in graduate school. I know a thing or two about good practices. Roholt Vision Institute is EXCELLENT. If I could give TEN stars I would. I thoroughly research my doctors before booking an appointment; I don't just pick a name off Google. Roholt is one of the best in Ohio. read more

The staff and doctors at Roholt Vision were friendly and professional! I was interested but very scared about getting LASIK eye surgery and they were so reassuring and calming. On the procedure day and my fears got the best of me, a very kind nurse held my hand and I walked out that door that day knowing I made the very best decision regarding who to trust with my eyes! I had had perfect vision without glasses or contacts for 34 years! I am enjoying seeing life without lenses!! read more

Beware!!!This Canfield facility does not require staff to wear masks, and do not believe in requiring physicians to wear masks. I am immunocompromised and was very taken aback at the un professionalism of the physician, and lack of consideration for my personal risk. I had my first appt, at Roholt a couple of weeks back. Although I had a mask on, the physician did not, and later on the same day of my appt, i started to develop a scratchy throat that full on developed into a severe head cold. We are in a pandemic, and I'm guessing by the number of elderly people I saw in the office, a good portion of their patient population is high risk. This practice prioritizes politics over patients in my opinion. The office staff did a good job overall the first appt. However, it took 5 days for me to get the antibiotic filled that was prescribed by the physician at Roholt. This was a combination of incompetence on the part of the practice and pharmacy. I am a nurse, and was appalled at their poor communication, and that I had to basically stalk the office and the pharmacy just to get an antibiotic. Poor follow up and follow through in my opinion. I will not be returning to Roholt, and could not in good conscience recommend them. The only reason I am giving them 2 stars is the nice medical assistants/office staff, and the fact that the eye drops the physician prescribed seem to have worked. read more

This first part is in response to the serial masker who left an earlier review. I'm glad these doctors follow the REAL science. Masks are for splash guards only. They do NOT protect against viruses. It's like using a grocery cart to transport sand. Please read the many peer reviewed studies on masks. They cause far more harm than any benefit they provide. And, to the other complainer.....I mean reviewer. It is not uncommon for people to be seen before you even if you arrive before them. The doctor they are scheduled with may be there and ready to see them while yours is not. I can explain at least 5 reasons why an earlier arrival may be seen after a later arrival. But, I don't have time to teach common sense and patience on Yelp. Now for the review regarding their actual skills and friendliness. I had LASIK a few months ago. I am very happy with the results. And, they answered all of my questions before the surgery. No more glasses after wearing them for 17 years!!My only regret....I wish I would have done it sooner when I had insurance that would have helped with the cost. read more

Had a great experience at Dr. Roholts office. Very professional and friendly. From the first exam to the surgery and follow-up, it is exactly what I wanted in from my eye surgery. Dr. Roholt even called me the day after the surgery to check on me and told me to call him if I had any problems.(Which I didn't). I highly recommend Roholt Vision Institute. read more

When offered a FREE consultation for eventual cataract surgery, I decided ok. The day of the Exam I found out their idea of FREE means billing Medicare and leaving the patient with the other 20% Medicare does not pay! FREE means no charge at all in my book and probably 99-100% of the people in the world. Not to them! Walked out complaining about their interpretation of FREE after less than 1 minute. Only go if you know exactly what is going to happen!!!! read more