Great customer service I liked it here Jen S S Sgagsu S Shaba S S Shush'sgg Shahs read more

horses are extremely underweight. stalls kept FILTHY, about a foot of old dirty shavings. horses that arent even getting ridden are tied up all day. only brought to water once during the day. no access to hay in the daytime. horses hip bones protruding, their hindquarters are hollow and not round. definitely not fed nearly enough or correct diet. 1 flake of hay in the morning and they average maybe 2 flakes in pm per horse. if you know anything about horses, forage (hay) should be majority of their diet.jackie speaks horribly to her staff, she is super condescending. proudly mentions how many times animal control has been to her facility.... run. read more

Rollin' Jaxx Stables - Horseback Riding Near Me - Prospect, Connecticut

It was a wonderful experience. The horses are very well kept and so good on the trails. We had a good amount of time with the horses and riding them. read more

My forty-year-old daughter and eight year-old grandson paid $60 each for a one hour riding experience. They got an experience all right, a horrible one. The lady was so rude belittling my daughter and basically yelling at her four-year-old daughter. If you don't believe me, please do your research and check out some of the horrible she has received.. I would give a minus review if that was possible. read more

Love Jackie!! She is the absolute sweetest. She made sure I was comfortable riding Dexter. This was my first time ever and I definitely will be back. Not to mention Hollywood seemed to have a crush on me. Lol read more

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Such a great place ! We had a wonderful time on the trail ride for my granddaughters birthday! I was so impressed with the knowledge of the trail guide and how she always put safety first, We look forward to going back ! read more

Everybody is super nice this is also very safe and all the horses are very nice and calm!!! !!!!!!! read more

Rollin' Jaxx Stables - Horseback Riding Near Me - Prospect, Connecticut

The BEST ! Nice trails!! Horses are healthy happy and calm. Owner is knowledgeable thorough and patient. read more

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Very rude with giving instructions. She said I was wasting her time. She kept being rude the whole time. She also kept rolling her eyes. I'm not sure if she just has a very strict personality or was having a bad day but that's not how you treat other people . read more

The horses appear healthy and well cared for which is important, and the trail was nice, but the woman who runs the place is rude and short tempered and being with her sucked all the joy out of riding. I debated whether to post a review at first, in case it was just a random bad day (we all have them) but after seeing the other reviews, rudeness appears to be a pattern at this place. read more

Had two trail rides this month. Exceeded all our expectations. Thank you soo much for such an incredible experience with such beautiful horses.!! Jim and Beth Chernesky read more

My husband and I were hoping to go horseback riding for the first time today! The woman who he scheduled the appointment with sent him a text with directions to follow once we arrived. The directions were very detailed and as follows, " The address is 120 Roaring Brook Road Prospect Connecticut. Roaring Brook Road is a dead-end road the barn is located at the End of the Road. Park in front of the barn with the Red Roof walk of the gravel driveway on the left you will see the ring at the top of the hill. That is the back of the Rings. Take a left down the trail and walk to the picnic tables that is where we will meet you." Again, this was our first time and we were having difficulty figuring out where the ring was at the top of the hill. We did not know what "The Ring" meant. We are unfamiliar with the terminology in reference to horseback riding. There were no signs and we didn't know what we were looking for. While discussing amongst ourselves which direction we were going in, we heard a woman who was assisting a child on a horse yell out in a rude tone, "Follow Directions! You have to go down that way!" My husband and I immediately became offended and we walked down the path that we were told to go down. We then saw the picnic tables where we're supposed to wait along with other guests. We waited a few minutes and then decided that we no longer wanted to go horseback riding at this location because of what we experienced. We felt insulted and disrespected. We pondered if this is how all of the guests are treated or if we were discriminated against. Either way it wasn't appropriate and customer service goes a long way! After leaving my husband received a call from the stable and I answered the phone because he was driving. The woman asked, "Did you just come here and leave?" I explained to her that this was our first time here and that we didn't know what a ring was or which left turn we were supposed to take. I told her that she offended us when she yelled out to us that we should follow directions in front of other guest and that we believed she insulted our intelligence! I then told her that we'll go horseback riding else where and to have a nice day! read more