This was my first visit to Dr. Joseph Romeo and Tower ENT. It was a very pleasant visit. The doctor…read moreand all his staff were friendly, helpful and professional. I Will be back!

This has to be the most unprofessional medical office I've ever had the displeasure of dealing…read morewith. I was referred to them by my primary physician. Needed the referral for insurance purposes. When I called for an appointment they said I had to wait 6 months. Then 1 week prior to my appointment they called and said they had to postpone for another 3 months. I finally got to my appointment, 9 months after my referral, and never saw a doctor. An assistant ran a hearing test and then told me the doctor would contact me within 1 month to go over the results. That was 3 months ago and I haven't heard a word from them. A full year later and I have absolutely no answers. This practice is a joke! Save yourself the frustration of being their patient!

I took my son in for a knee cap dislocation he received last Thursday during PE and I made the…read moreappointment this morning with the Turlock Medical Clinic-Sutter. They were able to get him in at 2pm this afternoon to be seen by Dr Magoon. The office was clean, pleasant to the eye. I was greeted by a very friendly front office staff, along with less of a 10 minute wait to go to the room. Dr Magoon entered the room within 5 minutes and obtained the ER records within another 10 minutes. They had Xray room on site and lab also, which limited having to go to a hospital for those tests. The staff and Doctor were by far the best I have seen in a very long time. He and his staff were very efficient, kind, and are quick to schedule a follow up with a specialist and MRI if needed to assure my sons condition doesn't worsen and/or corrected. I am very pleased that I have found a group that I can take my family to and feel confident in the services they will provide.

The clinic in Turlock is excellent for basic care. The human beings who provide services are…read moretopnotch. The AI phone system stinks, and should be scrapped. It does not replace a human being. I called to return a call requested by my doctor's assistant, and got sent by the friendly AI through a number of hoops and then put on hold, then told to go to my pharmacy to resolve my issue. The pharmacy needs to receive a prescription before it can be filled. The doctor needs to relay the order to the pharmacy. Simple.

Mika - Medical Assistant for Dr. Baluyot/Pediatrics is amazing! Dr is too…read more During one of our visits my son gave Mika a kindness note. It's just something we like to hand out especially to those who serve us. While she helped him with his illness, she asked him his interest and hobbies. He walked away saying he loved her and the Dr. A few days later, Mika called us and stated she had a gift for her little buddy. Today, we stopped by and she gave him several gifts tailored to his hobbies & interest but also a card that meant more to him than anything. Her heart is amazing - she puts so much love into her "job!" I hope Sutter Gould recognizes Dr. Baluyot's office, especially MA Mika for her outstanding care.

Awesome Dr my sister has been going to him for years and she really likes Dr Carter he has a nice…read moreclean office space with respectful staff

this gentleman is a ENT and I must say one of the very best if not the best!…read morequality of care is outstanding and very polite ! office ladies are polite and professional Dr outstanding

He's amazing my son's life has changed because of him thank you for being amazing! My son has had…read moretwo surgeries with him and both were successful. My son had many problems and ear infections and tonsillitis and he fixed the problem

Everything went well from the get go!! Listens to your…read morerelated problems for ear, nose and throat. Tries to help in any way. And is a very all round great Doctor ! I cannot say enough about the relieve he has given me and continues to give me fantastic care always !!

Dr. Counts is beyond amazing. When you have an appointment, he will spend the whole scheduled…read moreperiod with you, if need be. He took time to explain all the details of my issues and procedure in depth. I never felt rushed, and he always asked if I have any other questions. I immediately felt at ease and confident in his expert medical care. He is just terrific, very knowledgeable, sensitive and informative... Dr. Counts is a wonderful surgeon, and I feel immensely grateful to have had such a successful surgery. He made sure I had direct contact with him post surgery, and follow-up. He was working as a traveling specialist, in an area in need of doctors. I thought this was extremely considerate of him, to make sure he was reachable. I am so glad he was in my provider network and would highly recommend him anyone. I am feeling amazingly appreciative and relieved my breathing is clear, for the first time in more than a year. Thank-you for healing me, Dr. Counts! Mrs. Nisson

I would not recommend going to this doctor, tried to tell me everything was normal even when it…read moreobviously was not, does not want to listen to you or what you have to say about why you are there and has you leaving there definitely not satisfied and still not any better then before you went in there, as soon as I left there I made an appointment at in urgent care to check me out and they definitely seen a something wrong with the same situation and referred me to another ENT doctor. This time I did my homework on the new ENT doctor and found good reviews about him so hopefully I get better help this time.

I do not recommend anyone going to this doctor for ENT advise. He is rude and has terrible bedside…read moremanners. The office staff is just as rude. He does not listen to what you have to say. He makes his diagnosis before the exam - what little exam there is. Not only this but he lied in the notes he sent my doctor. He said that I denied having hearing loss when I never said any such thing! I brought my sister with me to this visit and she is my witness to the rudeness this man has. I cannot understand how he calls himself a doctor. I have pain in my right ear, dizziness, vertigo, loss of hearing or muffled hearing, ringing, he diagnosed it as migraine - which I do have - but my doctor sent me there because he saw fluid in there - this guy made up his mind before even looking inside my ear....then concluded that I am stressed. Perhaps but the mannerism to tell me was extremely rude and uncalled for. I don't think he did a complete exam either. I think there is something wrong with my inner ear -

Barely given 15 minutes with a prescription for Atrovent after telling him I couldn't even tolerate…read moreNasacort. Talked and didn't listen. Total waste of time. Very disappointed.

I didn't feel fully heard during my visit. I think there's room for improvement in communication…read moreand overall care experience.

Very nice staff! They answer everytime I call, no issues. The office is hidden and a bit small but…read moredefinitely well kept. Care quality so far has been 10/10

I had my first visit with Dr Winkler today. His front desk staff were welcoming and friendly. His…read morePA was very concerned about getting all my medical information together for Dr Winkler. We went over all of my medications and previous bloodwork and medical information that I brought for Dr to see. I felt that his PA was very thorough by double checking all my information. Dr Winkler came in and made me feel that my health is in very good hands! I left knowing I am so glad that I chose him as my PCP!