Called to inquire about a policy for my business and from day one they were on it! Not only did…read morethey do a great job in providing me options that saved my business money, but they also enhanced the coverage! More for less?! That's not a combination you see very often in this day and age. Happy that I was introduced to them and if you're looking for a staff that's on top of their game, then certainly give them a shot! You will be happy you did!

I contacted Brown and Brown of Merrimack to quote our suite of insurance policies ( a total of four…read more) via e-mail earlier this month. I received no response and ended up calling and was connected with the individual that handles personal insurance. I put together a complete scanned package of all our declaration pages and sent them off...nothing but crickets. Resent them again and followed up with a call...connected with the individual ( again) and was told "he just got them". Actually said he thought it was " cute" how I blocked all the pricing of my current policies. He committed to have the quotes to me in 1-3 days max. A week has passed and just more crickets. I thought contacting an agency in our town when render some responsive local service. That has not been the case. Taking our business elsewhere.

Our agent Carla Bonanno at Fortified Insurance is AMAZING!!!…read more Carla called us to present an opportunity to save money on our auto policy. We recently added 2 new drivers to our policy and took it upon herself to review our policy options to help save us money. Prior to Carla, that has happened NEVER! She is thorough, knowledgeable, detailed, responds promptly and a delight to work with.

I obtained an auto policy via Fortified Insurance after over one year or zero claims & on time…read morepayments I got a call from their office stating they can get me the same policy & my monthly payments would decrease. Fast forwaed to one week before my payment I get an email stating my payment schedule has been updated without my knowledge. I contac the insurance company to find out they in fact lied on the application & my monthly payments are now increasing. This insurance agency is nothing but a scam to reel you into a new policy to benefit themselves & charge you more in the long run. Stay far away.

I have been doing business with Andrew for about 10 years and I have been 100% satisfied with his…read moreservice ,Andrew has always been available to and any question that he also writes my home and business policy, along with my daughters auto and home policies ,we think that Andrew is a true professional. do not think twice about talking to him.

Our condo association was in need a reliable and affordable Master insurance policy and Andrew…read moreGuarino was extremely helpful and prompt and provided very competitively priced options. Within 2 - 3 days of our first interaction, we had an active policy! Very pleased with this agency! SM

Mr Ed Ibanez is THE best!! He always respond to all my calls…read moreand emails, takes care of any concerns I may have and does all he can to save me money in all of the policies I have with his company. Ed, you're awesome! Thank you!!

Sheena was a pleasure to work with. Very pleasant, professional and knowledgeable. Excellent…read morecustomer service.

I attempted to cancel my homeowners insurance and I was stonewalled for 3 weeks. Every phone…read morenumber: Every email: Every conversation led to a complete dead end. I strongly recommend avoiding Geico and working with a locally run insurance agent.

Jim was very professional and patient while helping me understand my options. He took the time to…read moremake sure I was getting the coverage I needed and was able to save me money at the same time. I highly recommend reaching out to him for a quote! You might be surprised how quickly and easily you can save yourself a few bucks on your insurance!

Arcadia is not a good choice to manage your money, they made a lot of errors. A few examples are…read moreincorrectly executing our back door Roth accounts and another employee calling me to tell me he has hours of work ahead of him to fix it and that person owes him lunch for a week. Most months I would have to email them to invest my automatic investment, it would just sit in a cash account. The last straw happened when I decided to purchase 35k worth of an artificial intelligence ETF mid-July. During the following two weeks it took a large hit. I decided to stop looking but the last time I had looked, once again, my regular automatic investment into a more conservative ETF was sitting in cash, so I emailed them asking to invest it, and deleted the Fidelity app. A week later, on August 7th 2024, my wife who almost never looks at our accounts decided to look and asked me why they sold out full position in the Artificial Intelligence ETF. I bought at the top of the market for a giant loss as well as our full position in a very long term hold of a vanguard technology ETF with significant long-term gains triggering a taxable event and put all of it into a conservative ETF a couple days prior without my knowledge or consent.  I called and emailed the owner and only heard back when my email said "I'm leaving the company". Mike, the CEO told me it was all bad luck and I must have walked under a ladder. I requested an in-person meeting, he told me he can do that after the summer with his family at his Cape Cod home and that will have to be sometime in September.  If you are looking for a hands-off experience or have little knowledge about investing I would steer clear of Arcadia Financial because you will not catch all of their errors they will consistently make , which will be detrimental to your goals. If you are like me, who have a working knowledge of investments, and think hiring someone may help you stay the course, you'll be managing the portfolio yourself anyways by telling them to fix all the mistakes they make. Quite frankly, I don't know who would be a good candidate to work Arcadia Financial. No skin off their back though. Part of my conversation with Mike when he was summering at his beach house, was to tell me he has enough portfolios where he can just coast from this point if he chooses. If you are on the fence about allowing them to manage your money, I encourage you to check out past employee reviews. Common examples include not being payed correctly, bad moral, and no leadership.

Great long term family advice! Advocates for a financially responsible lifestyle! Apple picking…read moreevent is a must attend!

Two years ago, I went to Morana Law to have a trust established for my aging dad. I was told that…read moreMorana was an expert in this field. We were charged over $16,000 for 2 trusts, POA, healthcare proxy, and will. I had never had to deal with any of this before, so I had no frame of reference as to whether this was a reasonable fee for this type of work. My dad passed last September. Once I felt able to start unwinding his estate, I contacted Morana to get guidance on what I needed to do, in which order. I paid him an additional $880 (one hour of "review" of my file, and one hour zoom call), with the expectation that I would get off that call with a clear checklist of everything I needed to do. I had emailed him prior to the call with my list of questions so he could be fully prepared for our discussion. He answered about 1/4 of the questions I had. For everything else, I was told that "he doesn't handle that" after the trust is created, and I would have to find another lawyer. It was annoying (to say the least) that I wasted time, and more money (which had to be paid in full before the call), especially since I had specifically told him what I needed help with, prior to the call! One would think that he could have replied to my email with a simple, "You know what, almost all of these questions are outside my scope. Here are some attorneys you can contact who will guide you through this next phase." After collecting my thoughts, I emailed him to request at least a partial refund of what I had paid for the "review" and call, since he didn't seem to do any review, nor provide help or guidance. I never heard back from him. The attorney I am working with now informed me that he wouldn't have recommended having things set up the way they were. Granted, two professionals can agree to disagree about planning and final products. However, considering my experience, I did feel taken advantage of. I have been a healthcare professional since 1993. I built my business and my reputation by standing behind my work, and going above and beyond for my patients and clients. I would never have thought to treat a client so shabbily.

I (we) had the worst experience with Morana Law of any lawyer I have ever worked with. We had paid…read morehim over $14,000.00 for a will, durable power of attorney, health proxy, living trust, and a special needs trust. We initially went to Morana because of his supposedly expertise with special needs. Boy were we sorry! The worst customer service ever. After paying him all that money, he claimed our contract was null and void. The fact was we needed more time for some testing to be completed, which put us outside of his pre-established schedule. Morana claimed because we needed more time than his prescribed schedule allowed we broke our contract; therefore, he was not obligated to give us our documents. Keep in mind, we had paid him over $14,000.00. No flexibility at all. Would not even discuss it in person. We had to file a complaint with the Massachusetts Bar Council. It took over two years for us to finally get our documents. We only got our documents because of our complaint filed with the Bar Council. We also got a financial settlement in our favor. Dealing with this lawyer and having to file the complaint with the Massachusetts Bar Council took a lot of time and energy. We did not want to file the complaint. We had hired another lawyer to discuss the situation with Morana, to no avail. He wouldn't return our lawyers phone calls - unbelievable. We were essentially forced to file the complaint. It was aggravating and very frustrating. For something that should have and could have been resolved quickly, especially if he had been just a little sympathetic to our situation. There are a lot of good lawyers in the Andover area to choose from, I suggest you hire one of them. Save yourself potential headaches, aggravation, time and money. If you want to hire Morana, some advice; compare his costs with other lawyers. You may find the same service by other very competent local lawyers, for a lot less money. Also, check just how flexible or inflexible Morana is compared to other lawyers. You may be very surprised, we certainly were. Would I use this lawyer again - ABSOLUTELY NOT! Would I recommend this lawyer to anyone else - ABSOLUTELY NOT! BUYER BEWARE! Forewarned is Forearmed.

The owner Deb Sierra Erwin takes care of her clients like they're family. If you're looking for…read morethat old school, person to person service, that's just so hard to find these days, look no further. Talk about quality service, with every attention to detail, by not only Deb, but also her staff, this is the place. Quick, efficient, and will never under insure you, like most places who just want to grab hold of your business. If you'd like to see what they can do for you, then simply give them a call, and let them provide you with a quote. I not only insure my car here but also my home. I'm also adding my mom's apartment insurance through them. I can't say enough about Prestige other than it's about time I have a company in my corner that values my safety and assets as much as I do.