I recently Had these guys come out and do a bathroom remodel, the service and craftsmanship was…read moreexcellent. Miguel was very professional and was able to answer most of my questions and addressed all of my concerns.

From the owner: Lake Martin Handyman Services is a quality handyman that specializes in home repairs, maintenance…read moreand renovations servicing the lake Martin area, Elmore and Tallapoosa counties.

As a Realtor who is active in the service industry, I tried my very best to stay patient and…read moreunderstanding but the level of service or lack thereof is highly concerning. Josh, Justin and Garret seem like GREAT guys who could have a great business if they were also in the business of prompt follow ups and service. A listing agent contracted punchlist pros to complete services on a house that we had under contract back in mid April that was to be taken care of before closing on April 27th. Things happen and supposedly the tub liner that was picked up that was to be installed prior to closing was damaged. We were told they'd get a new one/order one and quickly have this taken care of in a week or so. Well it is now June 11th, I personally have reached out to punchlist pros close to a dozen times since closing, at which point Justin texted me last week assuring me he would get this taken care of and he apologized up and down for them dropping the ball. He checked in to see when they could get a new tub liner and said Lowe's told them it was missing at the store and they didn't have it but he would get me an update on when they will have it and it should be taken care of early this week. I reached out to him directly on Monday twice, with no response. Called the main line and reached garret at which point he said he'd get with Justin then return my call. Surprise surprise, that didn't happen. So we reach out again on Wednesday to Justin directly, no response. We call the main line, again garret says he will check in and call back.. at that point I requested an update by end of day as they had given us this run around before. Another surprise, that never happened. I then sent an email expecting absolutely anybody else in the admin department to respond and I'm sure you can guess the outcome there. We called back all day Thursday and sent another text to Justin directly and once again our messages have not been answered. We have been super patient and RESPECTFUL even though at this point the common person would absolutely lose any patience they had. Tomorrow will be Friday, and I can almost guarantee that we will not receive a phone call back. the worst part is, you can genuinely tell these folks are all around good people and simply don't know how to handle a major screw up to this capacity. But as easy going as we are, if we even just had an update to send to our clients and were kept up to date on what is happening then we would be much more receptive to what is happening. I only hope this review will better help them learn from this mistake and provide better service to the next person.

Edit: Small claims court sided with Josh as he had proof of Materials he bought and the wages he…read morepaid his help showing he only made $200 off this job. Again his ignorance and not my fault. I left a review on his business Facebook page and he informed me while we were at small claims court that he would sue me for slander if I did not remove the review. Being the stubborn person I am I wasn't going to do that. I was convinced not to be self-destructive so I did eventually remove the review. I don't have to talk bad about the owner or this business for people to know what kind of person he is. He's making a name for himself I don't have to worry about that. This is my Facebook page and I can post my personal review here just fine. Edit: Drake called and he came back Saturday and replaced the split and broken trim and put long enough pieces that it doesn't look like the junk he left me with and was suppose to come back yesterday but had a reason they couldn't so they were going to come back today but got caught up with a church event and never called and when Drake just told him not to come back and he replied with a thumbs up. They told me it would be a one day job and they were here a little bit every day Mon-Sat rushing around acting like it was just a pain and and left me with an unfinished job that looks like a newbie had done it. All the really nice pictures on their Facebook page and this is what they leave me with. Nothing like what they have posted. -Last three pictures are what he redone and a video of my post that's just sitting there undoubtedly. $2,335 my friends. Judge for yourself! I clean homes and have three kids and he feels perfectly fine about what he has done. **The crazy part is several of you on my friends list have used this same company or recommended them, I'm speechless. Edit: I've spoke to a couple of people who previously used punchlist pros and had good things to say but recent work was over charged or/and charged an excess amount for the time he was there. Cameras don't lie. This is your local Punch List Pros! Owner Josh Pack. I want to cry right now! I had a set of steps built, door replaced and subfloor to entrance replaced. I paid way to much for this kind of work, pictures of previous work looked great, people I know used this company. Why?? The gaps where you can see, the trim around the door pieces together, more gaps and I know this wasn't all new material, told me they had to use what they had and they even drilled a new hole in the door to attach the old hardware and now the new hardware will not stay because they've messed that area up. It was a steel door that cost me $350. You can literally see daylight thru the bottom of the doors. I am so unhappy right now. This is why I HATE hiring people. It's not like they would have done a better job if I had complained I feel, I just wanted it done right the first time. The post on the deck to the handrail is not in the ground.

He responded to my request very quickly and came out to inspect the job the very next day, which I…read moretruly appreciated. After looking at the project, he honestly explained that it was a relatively small job and, because of the distance from his location, it wouldn't make sense for him to take it on. Although he wasn't able to do the work, I appreciate his professionalism and honesty rather than making a commitment he couldn't fulfill. Wishing him all the best.

Super happy. We needed our barn painted, started there...Moved onto great room painting, bathroom…read moreremodel and threw in other projects as we went along. Fair pricing and great work. Can't recommend highly enough

Mr Toles and his team are efficient, quiet, respectful and neat. It was not stressful to have them…read morein my home several weeks remodeling my back apt. and adding an outside door and kitchen. Outstanding contract from beginning to end; he kept me informed and he stayed on schedule.

If I wanted to be the very best in remodeling I would keep a picture of Norris Toles on my desk to…read moreremind me what excellence really looks like. He and his team do more than exceptional work. He thinks like a homeowner. He had wonderful suggestions I hadn't even thought about myself. His craftsmen show up precisely on time. They work quickly, quietly, and very professionally. They even go the extra mile. Not only did they drape all of my furniture to protect it, they even mopped the floor when their work was done. That room was cleaner when they left it than before they arrived! To be completely clear, I've received no revenue or discount from Norris. My reward comes from recognizing outstanding work, something that is increasingly rare today

We can't thank you enough for helping us to complete our dream home! Thank you for taking the time…read moreto listen and understand what we wanted to accomplish in building our new home. Your workmanship was done expertly and professionally. We would highly recommend you to anyone looking to build the perfect dream home. We can't thank you enough!

From the owner: We are family owned been serving Lake martin area for 35 years work well with costumes honest take…read morepride in our work and your project communication us key and planing we would love to here from any potential project to see if we could help

I was very impressed with GA In Home Services and will use them again in the future. I needed the…read moreinterior of a condo painted in a short period of time. Being new to the state, I took my search online. I completed 4 requests for quotes late in the evening. I received a call from Damon with GIHS by 10am the next morning. Damon was able to get me a solid, fair market quote that same day. Better yet, he was able to schedule & complete the job within 10 days. My condo looks amazing with its new fresh paint and I am extremely happy with the work painter Jose & his crew did. I plan on doing other projects after moving in, and will certainly call GA In Home Services first.

Great company! Danny is highly professional, responsive and a delight to do business with! Danny's…read morecrew replaced the roofs in our church and parsonage. Did a great job on time and within budget. Highly recommend for all roofing needs!

Dan did an outstanding job installing my barn door. The opening was higher than standard, making it…read morea more challenging installation, and he was the only person willing to take on the project. I'm so glad I found him because the quality of his work exceeded my expectations. He was punctual, professional, and communicated clearly throughout the entire process. His attention to detail and craftsmanship really showed in the finished result. If you're looking for someone who is reliable and willing to tackle difficult projects, I highly recommend Dan from JDM Local PRO.

I hired Dan to help me remove an old AC unit out of my wall. In addition, he had to fix the hole…read morefrom the inside and outside of my house. Dan front start to finish was extremely professional and made sure to answer any and all questions. His pricing was extremely reasonable as well. When Dan finished the job the results were better than I had imagined. I would highly recommend Dan at JDM Local Pro

This is probably the 6th or 7th job Bill Cook has done for us and for my mother in law. Always…read more 100% satisfied when the job is done. He just did a makeover on our kitchen... installed an external vent system for the over the range microwave, removed the old 2" 4" fluorescent light, sheet-rocked over the hole and installed new LED spots in the kitchen and breakfast area, laundry room and the light over the sink. Repainted all of the cabinets and trim and custom build a slide out shelving for a lower cabinet. I have recommended Bill to friends and they were always happy. One f he big things is Bill is always on site with the work. He has other workers too, but he isn't the type who writes the bid and you don't see when the work is being done. You may have to wait for a spot on his schedule, but any wait is well worth it. Great quality and integrity are always worth a little wait. And always a fair price! Thanks Bill!!

Very professional and great work! Communication is always on key and answers any questions you…read moremight have. The work done was really good. I will definitely recommend him to anyone!