I paid Sams Roofing tens of thousands of dollars for a new TPO roof in February of 2023. I also had…read moreMike come do the roof cleaning to stay connected to him if there was ever a problem. I texted him with a photo on October 22, 2025 showing that the SW corner had popped up. No response. I called and he hung up on me. I left voicemail and he never responded. On December 22, 2025 I texted a video showing where now a 10 foot section of trim and TPO had popped up and the sheeting underneath was exposed about 3 inches all across the front of the house. He never responded so I had to hire another company to come and make repairs. I would never recommend Sams Roofing to anyone.

The are Very Good company! Great Job they did. Friendly and very helpful With all the paper work!…read moreThey were done in 2 days, Clean up area exceptionally well. I would tell all my family and friends To Hire this company!

The guys at Horban Roofing showed up on time and got right to work fixing a hole in my roof…read moreshingles, then inspected the whole roof and found other shingles that needed to be replaced. Reliable and priced right for the job they did for me. Thanks.

Horban company and the crews are very professional. Had the roof replaced by them beginning of…read moreOctober 2025. Good communication, hard working team and project was done on time as promised. Honest and affordable service. I would definitely do business with them again in the near future. JN

I called Clean Roofs Northwest that was extremely recommended to me. I talked to Brad Miller…read more(Owner). He came out to check out our roof and gave us a quote. Brad was recognized from seen him working on homes in our neighborhood. After the walkthrough and quote we went with Brad`s Co. Outstanding! We are very happy with the results. Brad and his crew did a fantastic job! Great communication, personality and care given as well. I highly recommend Clean Roofs Northwest.

Brad and the team came out on time, examined my roof, and discussed the available options (both the…read morepro and the con). Once we agreed on what needed to be done they performed the roof cleaning with delightful efficiency. I'm about to contact them for an annual treatment. Obviously, I'd hire them again. I found their services to be a great value for the money.

we've hired Whitman to do two roofs for us and they have completed one. They did excellent work…read more Afterwards, the gutter-cleaning company said that the shingle overhang made it difficult to clean. I spoke with Whitman and they sent someone out to make the correction free of charge and then cleaned out the gutters to boot.

This is a terrific and responsible company to work with. They provided us a reasonable bid on a…read morevery complex job, and they executed it timely. But the best part was when a problem arose, Sometime later, they returned to the job and made it right. Terrific service.

Cyntia and her team respond fast and work quick to take care on my roof issue…read more Jorge came to site and with his crew he repalced broken shingles and re ran the rim of my roof they cleaned up the area and even blew leaves out of my gutters!

Cristina and her team replaced the gutters on our 2nd story deck and had her team clean our roof…read more For both cases the team came out on-time and did great work for us. We had one minor issue on a leaky downspout and she had her team come out and fix it immediately. We are grateful that we have found Professional Roofing as we know who to turn to for future roofing and gutter projects.

We hired Do It Right Roofing, LLC for work on our home and were very unhappy with the results. The…read morecompany charged substantially more than what was originally agreed to, even after we asked in writing for updated estimates for the additional work they said was needed. They also removed and replaced siding on the wrong portion of the house, which was not part of the agreement. The siding that was installed differed from what we had discussed over email, and we repeatedly had to contact them to send workers back to finish items listed in the contract that were left incomplete after the job was marked as finished. The workmanship and communication were poor, and the experience was far from what we expected based on their initial estimate and representations. Our "custom chimney cap" has been laughed at when we have shown images to our coworkers and family. It has visible hammer marks, bent and uneven metal, and is far from what we were expecting. We tried to resolve our concerns directly and through continued communication, but the issues remain unresolved.

One of the worst experiences I have ever had with a company. I'm not going to go into detail but…read moreI'm sure he will come on here and defend his actions, but here's the gist of it. Communication: As a business owner, when you are having a consistent issue with a job, the onus is on you to deal with it. Not once did you come to inspect the problems that we were addressing in person despite being located less than 30 minutes away. Additionally not responding to numerous emails outlining our valid concerns but choosing to immediately respond to a negative google review, displays the priorities of the company. Lastly, when your workers replace siding on the wrong portion of the house that was not included in the contract, try to not to defend your self as "doing us a favor". If you were truly doing us a favor, you would have 1) communicated there was additional damage that was not identified on the initial inspection, and that you planned on fixing it. 2) responded to our communication in a timely manner asking why they were replacing the siding on the house. Craftsmanship. The pictures I have included in the photos section speak for themselves. The chimney cap is not Sealed, as was specified in the contract, and the "custom steeple cap" is honestly an embarrassment. Overall if I could give this company a negative review I would. I forgot to mention one thing. If you as a customer are waiting to make final payment on a project until a response to your concerns are addressed, you can rest assured that he will avoid all communications outside of a google review, but then threaten a lien on your house the day after you place it on the market.

I'm very pleased with the service I received with American roofing company…read more.. I have a rental home in Federal Way that needed basic yearly maintenance. The main goal was for them to come out and clear the gutters for my tenants. They went above and beyond taking before and after pictures for me since I was not present. They were able to easily take care of some other home maintenance tasks for me; and from what I've heard from my tenants the gentleman that came out, Ryan, was respectful and professional with his customer service.

I contacted American roof to clean my roof and gutters. Ryan and his team are very professional! I…read moreasked lots of questions making sure they were cleaning the roof the right way instead of using a pressure washer which can ruin roofs. They assured me that wasn't the way they did things and did a used a brush and brushed off the roof. I also had them clean the gutters inside and power washed the faces of the gutters only. They did an impeccable job! They cost to value of service they provides is amazing and you can't better quality than they did especially for the price. Ryan and his team after getting the job done also talked to me about the condition of my roof and told me how good of shape it was and how I wouldn't need a roof cleaning for 3-5 years. This shows his honestly and integrity as a company. I couldn't be more pleased at all! I have recommended this company to friends and family and I have raved about it at work. I hope if someone is on the fence about using this company just know you will not be disappointed in how professional and honest they are! If I ever need any roofing jobs I will be 100% contacting Ryan and his team at American roofing because I couldn't think of a better company to ask for help. Thanks again for cleaning my roof and taking the time to answer my millions of questions!

very bad doesnt show up for appt left me hanging I would say minimum of 15 forgotten apts he had…read morewith me. I knew better but i paid him advance . He is not licenced to operate in this state. He was slated to repaint my bathroom , he hever showed up . I am having it repainted as paint job he did was bad enough that i had to have it repainted

This is a tough review to write because I think Zach, owner of Family Man Handyman, is more than…read morecapable of doing beautiful work and he is good with communication. However, my overall experience (including cost) have prevented me from hiring him again or recommending Family Man to others. I contacted this company to install a gliding garbage/recycling drawer behind a lower kitchen cabinet. In our new home, there isn't a pantry or really a good spot to put garbage, and I didn't want it out in the open! In addition, there were smaller jobs/odds and ends I wanted the handy man to look at IF he had time after installing the garbage drawer. In communication with Zach and on his recommendations, I purchased a glider system, appropriate garbage and recycling cans, and specific drawer handle from Home Depot prior to the appointment. Zach sent a fellow employee, Tom, which is where it started going wrong. Even with pictures and videos provided, Tom did not set up what we requested. Instead Tom apparently LEFT the house to go to the hardware store for some period of time to buy a completely separate system without asking me - he had my phone number and had been texting - and installed it without the drawer handle or any of the items I purchased! (Why am I charged time for him to go to the store?) Then, he did some of the smaller items on the list to mediocre results. For example the garage door that was stuck? Still stuck! Etc. I emailed Zach my disappointment and that Tom didn't accomplish what we asked at all. Zach then set up a time to come out himself and basically created my vision perfectly. Pictures included. To this day we LOVE our system - he even made the drawer "soft close". It's exactly what I had in mind. He also adjusted the invoice to fairly reflect 2 hours of Tom's time plus his day in our home. The final issue is the cost. In my mind, a "handy man" shouldn't cost an arm and a leg.. for a sliding garbage can behind a kitchen cabinet, it cost us $500 plus materials. It also irks me that we pay $75 for commute when his business is designed to come TO your home, and we live 15 minutes from Family Man. When Comcast comes out, do they charge you for commute? When we hired roofers from Tacoma, for example - a farther distance - they did not charge us $75 for the time it took to travel to our home. Zach is great at what he does - hence the 3 star review, you could still get exactly what you want - but quite honestly I'm not sure the people he's working with or the cost of services makes Family Man worth it. I wish I would have read a review such as this before spending $500.