I called Charlie Roofing to set up a bid and left a voice mail, Carlos called me back in the next…read morehour to set up an appointment. He arrived exactly on time for the appointment and provided a bid the same day. I selected his bid out of three because I believe in supporting local, small businesses plus his bid was much more reasonable than the other small business. I also referenced checked the heck out of his company, and the products he uses, and was pleased with my results. When I accepted the bid, he called me right away to set the start date and time. On the day we scheduled, his crew showed up on time, on the dot, and began working. They were pleasant, respectful of my property and cleaned up at the end of each day. It was fun watching them work, they were like a well oiled machine. At the end of the second day, Carlos called to let me know they'd be back for a couple more hours in the am to finish up and to make sure everything was cleaned up. We then arranged a time for me to pay him the balance owed and he showed up on time again. Such a great company and business model, I highly recommend Charlie Roofing, Carlos was very respectful, appreciative, and a pleasure to work with. He made the whole process pleasant.

I hired Charlie Roofing in August. His crew showed up a couple of days later and replaced my 30+…read moreyear old roof. There were leaks and several roof boards that had to be replaced. The roof I have now is beautiful! The quote matched the work that was done to the penny. I did my research! I got 5 quotes. I then researched the roofing material brands that were quoted. The material Charlie uses was #2 in quality and there was very little difference (except price) between the #1 and the #2 brand. Reading Charlie Roofing reviews I found only highly positive reviews including one who said if he could give more than 5 stars he would. Well, that is exactly how I feel! If I could give Charlie Roofing more than 5 stars, I would!! I very highly recommend Charlie Roofing!

I needed an expert to look at some siding concerns and the roofs of my house/structures to plan for…read morethe future. I really wanted someone local (near Oly/Lacey/Tumwater) and found Equity Roofing's great reviews. Jose showed up right on time (this rarely happens so I was immediately impressed), helped assess everything and was very honest. Despite how ugly the siding was, it was just cosmetic and didn't require any repairs (yay). The biggest roofing project could be deferred, but a smaller structure needed a new roof yesterday (it was decades old and I rebuilt everything but the roof 5 yrs ago so was a valuable investment). He gave me quotes on all the structures and came in at the lower range of average roofing costs. He was able to be out within a couple of weeks to do the small roof and they were timely, efficient, very clean and did a beautiful job. Jose also scouted around the structure after the job to make sure it was properly picked up after. Throughout the process he was very responsive in emails and there were never surprises. I have recommended him to neighbors and am saving to do the main roof in a year or two. He is a very honest, reliable business and family man with high integrity. Stay local and you will be so glad you did. I'd give him 10 stars if I could.

These guys are amazing! the communication was prompt. Jose sent photos to update me and have me…read moremake decisions on shingle color. the options for shingles were great! They finished the roof way faster than I expected! The thorough clean up they completed was great. Some contractors leave a bunch of trash. Jose's team didn't leave anything behind. The quality and customer service was worth every penny.

I booked after I received the estimate. Waited a month. They were coming clean my moss covered roof…read moreand power wash my driveway. The guy came and went up on the roof and said that he couldn't do it because my roof needed replacing. Hmm. OK, then can you at least do the driveway, he said no and that would have to be rescheduled. Huh? Had somebody else come out, cleaned my roof no problems. Roof is good. It was a weird interaction, felt uneasy. ​

I am so sad at what's happened to this company. We have used them 4 times in four different homes…read moreover the years but won't do business with them again now. I called for an estimate for a new roof as ours has a leak. We were given a date and time and the day of, they called to cancel. The only other day and time that week was not an option so we had to schedule out to Monday. I texted them asking if there was anything sooner, no response. Meanwhile I got two other companies to show up and give me quotes which only takes 20 minutes max! Monday came, 10:30 I finally called to ask where they were as they were 30 minutes late..... he said he meant to call me and they couldn't make it!! Could we schedule for a later in the week date!! Omg I'm normally reserved but I was not happy and he got an ear full. I have sent so many people to them. Never again.

The owner, David McLaren, submitted a contract to build a breezeway roof between the house and the…read moredetached garage. He conveniently forgot to mention that a permit, architectural drawings and engineering would be needed. Once I found out these were needed, he mentioned that the cost of these was on me. I requested he cancel the contract and refund the deposit. He declined requesting he do the project without a permit or change the specs. He also mentioned that he believed the project as he proposed would not be approved if we got a permit. He has declined to refund the deposit even though the contract does not say that such a deposit is non refundable. I have opened a complaint with BBB to start the legal process. I would not recommend this business.

I have used First Choice Roof Service multiple times in Sammamish, and they never disappoint. Their…read moreteam always works efficiently, does a fantastic job, and cleans up the site afterward. Highly recommended for reliable, high-quality service!

We have a pretty steep pitch on our roof, so I was glad that Guardian was available to come help us…read moredo a much needed maintenance/roof cleaning. Updating from previous review to increase from 3 to 4 stars. Hopefully will be able to use them again in the future and continue to improve that rating!

Hired this company to do our roof and what an amazing job, and an amazing person. The owner Brandon…read morewas extremely helpful told us what we needed and never once did he try to over sell (upsell) us. The price was extremely reasonable and he stands behind his work. The roof came out so well, we re-hired him to do new windows install and once again he came through and delivered!! I can honestly go on and on about his great work and his professionalism but don't take my word for it, hire him if you have roofing, windows, siding, to do, you won't be disappointed

I feel so fortunate that another contractor recommended Fresh Start when the gutters fell off our…read more106-year-old Edwardian-era house, the second house on t hill which was an orch back then. Brandon is professional, knowledgeable, responsive, and sharp. And a sweet guy, too! His crew are extremely talented and hard working. Our roof had serious problems, having exceeded its lifespan at 25-plus years. They solved them all, did an awesome job, and really went above and beyond. Our new roof is beautiful.

We called for a bid to clean our roof in August 2024. We got the bid quickly and wanted to…read moreschedule. We were made aware it would be a while before they could get out due to other obligations. We were fine with that. The roof was cleaned November 2024, and they did a good job. Come March 2025 we had a leak. It took quite a while to get them out for a fix. Come holiday time 2025 the leak which had been fixed was back, so we called. The person we spoke to said they weren't sure if someone could come out that day. We waited three weeks while water was coming into our living room every time it rained for a call back. We had to hire another roofing company to fix the leak. They fixed it in three days. We still have to fix the water damage. Then we got a text in January 2026 asking if we still needed to have someone fix our leak....seriously?!

Bryan came out check out the project a couple of days after I had contacted them through Yelp as…read morewell as sending a message via their contact form. I offered to pay him 250% of the amount he quoted. I don't know what the problem is but he would never set an appointment to get the job done. Numerous times I asked should I contact another vendor with no response given. Its been 15+ days since I originally contacted Peterson NW with no action taken by Bryan after the initial visit to the site. My suggestion is to pass on this company given the lack of courtesy shown in a lack of response and commitment to action.