Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.

What a joke of an organization - my bank transferred servicing to them - they transferred nothing -…read moremislaid and allocated my payments wrong - change the policy so that paying every 2 weeks does not work, didn't transfer tax documents or escrow documents.....

This is the WORSE LOAN SERVICER. They are so utterly incompetent that I don't know how they stay in…read morebusiness. As a consumer, we have no choice who are loans are sold to. All I can say is that if you're unlucky enough to have your loan serviced by VALON MORTGAGE, you have my deepest sympathy.

Very poor bank. On 2/1/2025 I simply walked in after being gone for months simply to get change…read more Teller was ok. Not your long term employees I didn't imagine it I knew they saw me. Not even hello just blew me off. That's all. I see this branch still has several complaints. I'm adding my voice when done using this bank I will close it due to bad attitude of employees Not the first time. This must stop or will close account

This branch is in my usual Fred Meyers so I go in often. They have always been friendly and…read morehelpful. Today I want to compliment an exceptional employee, Aubrey Weatherly. I had an unusual request that she managed to accomplish in a professional and efficient manner. She knows her job well and she will likely go far! Thank you!

Everyone should bank with a credit union! Hardly any fees, great rates, still get a human most of…read morethe time and the profits go right back into your local community instead of to billionaires! All credit unions are good and Unitus is one of the best!

Kevin Moon at Unitus went above and beyond in working on our mortgage loan application…read more We were in a somewhat unique situation that required us to close within a 2 week window. Kevin was on top of things from the very first day, clearly laid out the steps and requirements, and worked at breakneck speed through the multiple steps with his income verification, appraisal, underwriting teams. The team eventually closed our mortgage in 4 days, which was more than a week ahead of our closing date, all along being courteous, fair and transparent. Unitus also got us the best rates available in the market at the time for the size of our loan. Now that we have closed our home and moved in, I am deeply appreciative to Kevin and his team every single day. We highly recommend Kevin and Unitus to everyone living in the Portland metro area!

I had 100% results with OnPoint Community Credit Union at the Fred Meyer's store on Walker Rd.,…read moreBeaverton I was able to wait for my debit card and receive it before I left the store. It was all done in a timely manner. I HIGHLY RECOMMENT OnPoint Community Credit Union! Marilyn Middleton

We were seen today by Rajni (Razz) and she helped us set up a premier savings account to help us…read moreearn money that was just sitting in a regular savings account. We also asked for additional information about moving some money from a 401K to take advantage of some better APYs that might be available and we would have no restrictions if we needed to access the money. She explained the rules and told us that our money was FDIC insured up to $250,000. She was so helpful and it was a great experience for us. Great job Razz!! Susan and Andrew

I entered the home buying process and searched for a lender. I got 3 quotes from 3 lenders,…read moreincluding Mortgage Express. I was paired with Loan Officer Jordan McKnack. Very professional and communicative! Jordan presented me with options and when I brought a quote from another lender, Jordan said he could match or beat it. They did, indeed! The underwriter was a bit slow, but Jordan was reassuring. No matter how many times I reached out in a day, Jordan was patient and responsive. Right before closing, he took a vacation out of the country. Jordan assured me I could still reach out. I was hesitant, but did and tried to keep communication minimal as not to disturb him. Anytime I reached out, he responded quickly, even being in a completely different time zone. I had a bump in the road - something came up in one of their consumer report checks and I thought my dream of buying a home was over. Jordan took care of it. He asked the company to remove it and they did! It took about two days and I felt back on track and ready to close. The interest rate I got matched the other lenders. Some of their fees seemed a bit high, however I was able to get a large enough loan to buy the house I knew my family and I wanted and needed. Mortgage Express sold my loan, however, I knew that going into the process. After closing, Jordan welcomed me to reach out to him with any questions and I did. He responded quickly and pleasantly. Mortgage Express did not make me feel like just another number. I would go through them again! From identifying the home I wanted to purchase and making an offer to closing was about 30 days exactly! I've heard horror stories about closing delays, but between my realtor, lender, and escrow company, they made it happen quickly! If you decide to go with Mortgage Express, a PHC (Portland Housing Center) partner lender, ask for Jordan. He is the best!!

Had a great experience with Mr. Maverick. He kept me appraised on the progress everyday. Got the…read morerefinance done in record time....

Adesina was amazing to work with - so knowledgeable, excellent communication, solid support team,…read moreclearly motivated to help our family find the right match for our situation. We are so grateful to Adesina for her support and would highly recommend her. We were buying from across the country in early Spring 2020 when everything started to shut down - and everyone was scrambling to refinance. Adesina and her team went above and beyond for us and we were actually able to close ahead of schedule despite these professional pressures and the stress of Covid that we were all facing. This is our third home buying experience and we have never felt as supported. From day one Adesina's professionalism, knowledge, experience, commitment, emotional intelligence and presence inspired our trust and confidence. Buying a house is a major endeavor and we felt so grateful to be working with Adesina.

If you are looking for an advocate, teacher, cheerleader, or coach, Adesina is your girl. She's…read morenaturally optimistic and truly cares about her clients. She's also committed to education and is always looking for new opportunities to share with her clients. If you don't think you can buy a home, talk to her. She'll get you on the path to homeownership. Highly recommend Adesina!

Ann Hays is a genius with numbers. She provided us with multiple options to finance our first…read morehouse. She is extremely friendly and knowledgable, and will do everything she can, to get you financing at the best rate. thank you Ann! we love our house!

Ann helped us purchase our home last year (2016). We can't recommend her enough. We had a very…read morecomplex multi-family and VA loan situation. She researched many options and came up with some very creative solutions. At one point we didn't think there would be a solution for us. She dug further and found a way to make it work. She knows her "stuff" inside and out. She was also patient in walking us through all the details and her follow-up was excellent. She also has a great support staff. This year we refinanced the same home when she found some better rates. Thanks Ann and your staff also.

Working with Joel Morgan was easily one of the best professional experiences I've had during this…read morewhole home-buying journey. From day one, Joel was transparent, forthright, and took the time to walk me through every step of the process, not just what was happening, but why it was happening and what each choice meant for my future. He's the kind of person who doesn't hide behind jargon or canned answers; instead, he gives you clarity and confidence by being completely honest and thorough. Throughout the process, he made himself available whenever I needed to talk, and no question was ever too small or too "beginner." He talked me through interest rate options, loan structures, and timelines, always making sure I understood the pros and cons of each decision. I never once felt pressured, rushed, or like I was being sold something. When the house I was trying to buy hit a rough patch during inspection, with serious questions about the foundation, Joel was sympathetic, calm, and reassuring. He didn't try to push me in one direction or another; he simply offered clear information and possible paths forward, letting me decide what was best for me. That mix of expertise, patience, and genuine human empathy is rare. Joel also has a sincerity about him that's immediately disarming. He's personable without being performative, the kind of person who listens fully before responding. I could feel that he genuinely cared about me as a client and as a person, and that authenticity made a stressful process much more manageable. I walked away from closing not just with a home, but with a deep appreciation for how much smoother and more transparent Joel made the entire process. I can say with complete confidence that I trust him, and I'd recommend him to anyone who wants a loan advisor who leads with honesty, warmth, and real integrity.

Joel Morgan is an incredible guy!! His staff his high class and was a pleasure to work with! I…read morewould recommend this company to any person looking to buy a home! Thanks Joel for an awesome experience!