We needed a lot of tree work done on our property so on September 16, I contacted 3 different tree service companies to get quotes and suggestions. Two showed up the first week and had available time slots to perform the work. I held off to give Rooted Tree Services more time. Big Mistake, after many calls, I just ended up texting Rick as he requested photos of one of the trees before sending an estimator. I texted the photos the next day and then no response. After waiting several days with no response, I texted again and was promised they would come that week. Of coarse no one showed up, no calls and no texts. So I texted back again and was given some excuse about being put back in queue because they are so busy, but that someone should be there this week. Again a no show, so after another week wasted, I texted again and was told again "next week". Well after waiting 3 weeks (Sept 16 - Oct 6) for Rooted Tree Services, I texted Rick and told him don't bother anymore. If the service just to get an estimate is this bad, I hate to see their work and how long they will drag you along. They wasted 3 weeks of my time and have no consideration of other peoples time. There are lots of better tree services you can call. They are all busy, but at least the others show up and don't just drag you along. Buyer Beware! read more