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    Roots And Branches Salon

    4.4 (59 reviews)
    Open • 10:00 am - 8:00 pm

    By appointment only

    Services - Roots And Branches Salon

    Bridal hair services

    Chemical treatment

    Color only

    Roots And Branches Salon Photos

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    Recommended Reviews - Roots And Branches Salon

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    Reviews With Photos

    Subtle dark brown balayage in very black hair
    Siri R.

    I came here for the first time and Jillian Huan was sooo sweet and personable. The salon is super cute and aesthetic and I felt comfortable the entire time. Jillian was amazing to work with because she really took the time to understand what I was hoping for with my balayage and the end product was absolutely beautiful. I trusted her with making judgements about certain aspects because I was unsure about certain things I wanted, and she really had the creative touch to fit my face and skin tone. I highly recommend Jillian!!!

    moriah m.

    I've been coming to Erin at Roots & Branches since I moved to KC about 2 years ago. I've got naturally dark hair and a lot of it. I asked for a balayage and for a cut that makes my hair looks healthy. Erin delivers every time!! I always leave feeling like I have a sense of pride in my hair.

    Front desk
    Brigette R.

    Janice Pumpkin was great! I came in for a color and haircut. I was immediately greeted and seated. Janice did a quick consultation and asked what I wanted done. I got an extra conditioner (apparently no facials done so basically the Yelp checkin) is what I got. I appreciated the same person coloring, washing, and cutting my hair. I loved the color and style. The salon was cozy with an elegant feel. I didn't have time to really walk around the River Market neighborhood, but seems like an interesting place to explore. A friend recommended this salon and of course happy to see awesome reviews from yelpers. Highly recommended salon and for sure I'd make an appointment before walking in.

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    2 months ago

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    9 months ago

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    10 months ago

    Wonderful ambiance - very relaxin, friendly, professional. My stylist did a fantastic job; top of the line hair products.

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    5 years ago

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    2 years ago

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    Page 1 of 2

    Ask the Community - Roots And Branches Salon

    Review Highlights - Roots And Branches Salon

    “I went in for a haircut and bayalage treatment from Kayla and she cut and styled my hair exactly the way I wanted it.”

    Mentioned in 11 reviews

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    The Facial Bar - Open-concept facial bar, no private rooms. Calm or social, solo or with friends, perfect for a relaxing or shared experience.

    The Facial Bar

    4.4(35 reviews)
    2.3 mi
    •$

    Destroyed my lashes. Do not get a lash lift from here unless you want panini pressed lashes that…read morewill fall out and will go in every direction but up. I'm devastated and hope they recover.

    Definitely haven't been looking forward to writing this, but want to make sure it's there for those…read morewho need it. I truly do reserve this type of review for times when it's absolutely necessary, as I like to believe everyone is usually doing their best. But my most recent experience at facial bar was my last, and I knew it before I even walked out the door. Quick history: have been going to Facial Bar for a variety of services since 2021/2022ish. It's so great to have a more accessible option for facial services. I have had excellent brow and lash services over the years as well, in addition to regular facials, that have up until recently been great - no complaints. My initial service provider was done by a manager who left for reasons unknown to me, and I switched to someone new. I don't find it necessary to include the person's name, as I think my issues are likely based on adjustments to the business model. I have seen this new person a total of 3 times. Over the first 2 times I saw her, she sold me 6 different products - 6! She spoke intelligently, asked good questions, but I leaned in and give it a shot. Leading up to my 2nd appt, the 3 products I had incorporated had drastically impacted my skin (in a bad way). At my 2nd appt, she told me it was just purging and to give it 90 days, to which I agreed. I also purchased 3 more products from her that day. Within a week or so of that second appt with her, my skin was more acne ridden and inflamed than ever in my life - including my hormonal teenage years. I felt at that time, it was no longer purging - I had destroyed my skin barrier and started scarring by simultaneously incorporating (with her guidance) 6 different products over 60 days. At this point, I switched back to my previous unfragranced, basic routine and my skin immediately settled down. At my 3rd appt, I shared this with her - her response was to pick out 2 of the products I had JUST told her I switched back to (with immediate relief) and told me I shouldn't be using them. I was shocked and confused by that, this first time I had given clear feedback to a provider and felt completely dismissed - strike 1. Over the course of an hour, she continued to talk about MORE facial bar products to incorporate and made guesses as to what was causing my extreme sensitivity and discomfort. I told her firmly that I am okay with reincorporating their products slowly, one at a time - to which she also ignored, by the end of the appt she had advised that I add every single one of the 6 products back in at the same time - this was laughable, it made me feel crazy - like did she listen to anything I just said? She, at the very least as an aesthetician, should be able to recognize the issue and recommend a different, slower approach to incorporating the salon's products - but was more focused on pushing the product - strike 2. As I was checking out, she doubled down on reincorporating the 6 products she had already sold me and then tried to SELL ME TWO MORE. Strike 3. A note for facial bar - As service providers, please do better. Customers come to you as experts for help and guidance. Please care more about your clients than your sales. And if you care about your sales, do better for your clients. I showed her very clear signs and communication throughout that appt, but her directive or desire to continue selling me products that my skin clearly did not agree with was more important to her, and has cost Facial Bar a client. If you'd like your brows or lashes done, give them a visit. But if you'd like honest, clear, collaborative guidance on skin issues, keep looking. I'm genuinely sad to part ways with Facial Bar after so long, but will continue to share this story if it means I can help someone put their hard earned money and time elsewhere to work through any ongoing skin issues, or even just regular maintenance. No one likes feeling dismissed.

    Photos
    The Facial Bar - Celebrating something special? Our space is made for enjoying the experience as a group. Proudly nominated Best Bachelorette Party Location!

    Celebrating something special? Our space is made for enjoying the experience as a group. Proudly nominated Best Bachelorette Party Location!

    The Facial Bar - A seamless, reception-free check-in; our team will welcome you in, have you check in on the iPads, and invite you to have a seat.

    A seamless, reception-free check-in; our team will welcome you in, have you check in on the iPads, and invite you to have a seat.

    The Facial Bar - Our seating area makes arriving easy and relaxed; perfect for solo visits, catching up with friends, or gathering before your service.

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    Our seating area makes arriving easy and relaxed; perfect for solo visits, catching up with friends, or gathering before your service.

    Lotus Skin Care Studio - Treatment room

    Lotus Skin Care Studio

    4.8(21 reviews)
    7.5 mi
    •$$

    Rachel is my go-to gal for waxing. She's professional, very personable & her pricing is less than…read more(or very competetive to) most places in town. She makes things as painless & quick as possible. I love the convenience of being able to schedule online there through Schedulicity.com. New clients can get 20% off their 1st visit (& feel free to say I referred you ;) Yes the space is small, but geez you're in there for such a brief time so who cares. She also offers an array of spa treatments, massage & makeup services (products available for sale too), but I have not taken advantage of these yet due to my usual sad financial state. Hope to in the future though.

    Getting my brows and lip done is usually one of those things I put off until I start looking like…read moremy Oma (German Grandma). I have sensitive skin and (even with threading) will break out and then stay red for hours like I have been attacked with a red sharpie by IT (the clown). Rachel has cured 2.5 of the 3 issues that keeps me from containing the brows as they should be. I no longer break out in those little whiteheads the next day, and it is relatively painless to the point where I don't dread going. Even her online scheduling has kept me in line to where I want to frequent her every 4-5 weeks. As for the redness, there may not be a cure-all, but I no longer have to hide from the general public 6 hours later. The post-waxing clownesque redness that my German heritage has provided me is subdued within 2 hours, allowing me to walk my dog in all weather conditions, not just those where a ski mask is acceptable. If I could give 6 stars to Rachel, I would.

    Photos
    Lotus Skin Care Studio
    Lotus Skin Care Studio - Waiting area

    Waiting area

    Lotus Skin Care Studio - Rachel Adams

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    Rachel Adams

    Roots And Branches Salon - hair - Updated September 2026

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