Penn Internal & Family Medicine is part of the ever expanding University of Pennsylvania Health…read moreSystem. This one nearest my home is 7 minutes door to door. It is convenient and most importantly, providing world class medicine to individuals and families due to the expertise so close at hand at the main facilities in Philadelphia. While my PCP (Personal Care Physician) is right there, my cardiologist and urologist are right downtown 30 minutes away. They have an excellent online presence where I can schedule appointments, see lab results and exchange messages with my doctor and staff. The time saved from telephone holding is tremendous, and worth the price of admission. This technology really works. I feel integrated into their network, as all my doctors use the same site, called My PennMed. Now that I am finally catching up with my health maintenance delayed by Covid the past two years, I am feeling more confident that I am taking care of myself the right way again with the help of the PennMed health system. That sense of security is priceless in this day and age.

Excellent doctor who cares and gives you the time needed to address your concerns…read more He had wonderful bedside manner and listens.

When I started going to Dr. Sabitini I was satisfied with the care. He was attentive and genuinely…read moreseemed to care. He has gone through a lot of office staff since I've been a patient. About a year ago he had a wonderful staff. Angela at the front desk was wonderful she was friendly and always had a smile. He also had very experienced women in the back drawing blood. I thought he finally found a great group. Then I went in one day and both my favorite girls were gone. Angela was no longer at the front and the cute little blonde was no longer taking my blood. I was very upset. I talk to some of these women still and I have to say I'm very disappointed that Dr. Sabitini would let Jen, the office manager turn his practice into her practice. Every time you go in to the office Jen is always yelling. And to be honest Lisa has smelled like alcohol more than once while drawing my blood. You had a great office at one time, but it just is getting worse. I have spoken to other patients and I know I am not the only one who feels this way. But Dr. Sabitini you are a wonderful doctor it's the staff around you that is not so wonderful.

The clerks responsible for scheduling your appoinments will cancel your appointment when you check…read morein because their providers have certain prefrences. 10 months ago my child was so sick and they cancelle my appointment when I arrived because my daughter was sick and the provider does not see sick patients. Today they cancelled my daughters appointment because she cant be seen because she is under 18.The clerks are unprofessional and waste your time. They need to be organized.

A/K/A PennMed Yardley…read more I started using Wayne Li, M.D. at Penn Med about 18 months ago when my regular family doctor retired and finding a new physician was required. It was an easy decision to latch on to the University of Pennsylvania Medical Center network because I used the hospital facilities while living in Philly, and found them to be expert in all fields of medicine. If they were opening offices near me, the choice was already made. The mountain was coming to Mohammed. I discovered that they were adopting a name that referenced their new location rather than rely only upon the historic references. No harm in that as long as the professionalism didn't suffer as a result. Legal niceties and all that, you know. Dr. Li fits my notion of a well trained, caring physician to a "T." Still young enough to remember his days as a student, intern and resident, he is consciencous, while being able to relate to patients as if they really mattered. I am very happy with my choice. Too, the overall practice is diligent, and has implemented a computer communication system with patients that is easy to access and work through to track appointments, prescriptions and questions that need as answers. Admittedly, I might have ignored all this modernization but for Covid, but now that it promotes safety for everyone and is more than just the latest thing, I have taken to it and appreciate how it instills social distancing, while allowing doctors to move efficiently through the day and actually treat more people. All this is a good thing!

After several years of putting up with this office, I am finally done. I hate changing doctors but…read morehere we go again. It starts with an odd feeling. Then the discomfort grows. They have hidden agendas that do not involve healthcare. They look down their noses at you to judge you through some kind of distorted moral lens. I think they took the hypocritical oath and they have no clue who Hippocrates even is. I am speaking of Dr. Hurst directly. She actually got on a call to reprimand me for "missing an appointment earlier in the month" instead of apologizing for failing to renew my prescription and leaving me without pain relief over the weekend. True leaders would have apologized. Instead she doubled down on the personal attack, as if missing an appointment is somehow even relevant. Turns out the mistake was also theirs. The appointment was tele-health and was kept. But that's beside the point. Even if I had accidentally missed an appointment, does that mean I deserve to suffer? I had to get CVS to request the refill and finally the doctor put it through end of day. Mind you: I had 30 Naproxen (two a day) 18 days prior and this was the first refill. This wasn't even helping enough, as I told them repeatedly last week. Another doctor would have done more to ensure I did not suffer. Stay away. Find a doctor's office that isn't out of the Handmaid's Tale -- unless, of course, you want to suffer to atone for your "sins".

I really like this office and have had very good experiences with both Dr Hurst and NP Beth. I…read morehighly recommend them. Sadly, I will be leaving them soon as I am being priced out of their services by either their required bottom line or my medical insurance bottom line. Whatever the case, I recommend you make sure your insurance meshes well with the practice. A $60 office visit copay when you want just to be looked at for minor illness or need a decongestant for a cold is why so many people do not go to the Dr anymore.

Dr. Ladley is reclaiming medicine from big health insurance industry. I'm an RN as well as a…read morepatient of his so I see the huge disparity between the two worlds. It's amazing the amount of healthcare you can get for $50 a month at a flat rate. (That's my rate, I think kids are an extra $10/month each after a $50 adult? Elderly might have a different price but check the website.) Lab work that cost me over $1700 with insurance (very basic lab work) would have cost me under $100 with Dr. Ladley had I known and waited. He works closely with me and really listens so that we can problem solve to fit my needs together. He doesn't simply refer out to a specialist what can be addressed by him in the office. He helps me find the best price on scripts as I currently don't have a prescription plan. The amount of money anybody with a chronic health condition (diabetes, hypertension) would save on prescriptions alone more than covers his costs so it even saves Medicare patients money despite not billing Medicare. You will always be heard, treated with kindness and respect, and given enough time in the office to say everything you need. Check Dr. Ladley out. Really.

I was a patient of Dr. Ladley's for a few months in 2018 and he provided a top-notch, above and…read morebeyond service. He was thorough and clearly had time to see me and talk to me. He was a source of support for a broken toe, mental health, asthma, and more. If I wasn't required to have specific health insurance for my school, I would continue being a member at Octagram and seeing Dr. Ladley for my needs. He also had great hours and was accessible off-hours. I highly recommend him!

I had an early morning (9:15 a.m.) appointment at Capital Health Urology Specialists in Newtown, PA…read moretoday. The building is new and nice and everything inside is modern and clean. I waited a few minutes as I arrived early to my appointment but I did not even have enough time to review my chart before being called into my room. The doctor was very kind and explained everything in detail to me alleviating any concerns I had. I would definitely recommend Dr. Charles Polotti to other patients in Bucks County. I had no copay and the overall experience at Capital Health Urology Specialists was amazing! Please consider them when it is time to see a Urologist. Capital Health is the best in healthcare, period.

Me and my wife contacted capital health many months ago for a primary care appointment as a new…read morepatient. Was contacted by their Newtown office that our appointments have been canceled due non availability of the doctor and I should contact to reschedule. I called and went through the automated system to a real person on the phone, she told me that the doctor I was seeking appointments for is booked till next year so I should call Newtown office directly if I would like to get an early appointment. It is 345 pm and I am trying to get in touch via phone for last 5 hours, no one picks the phone. Just venting, but i firmly believe that staff up their is lazy and do not want be their but their for wrong reasons. They suck.

Dr. Rothman is a fantastic physician with great bedside manner and extremely thorough in general…read more I've been a patient for over 5 years and have been very pleased overall, front desk staff experiences included.